About
Airvet is the leading pet telehealth solution designed as an employer-sponsored benefit for the modern workforce. With over 70% of US households owning pets — double the number with children under 18 — Airvet addresses a critical gap in employee benefits by providing comprehensive, round-the-clock care for pet families. Through the Airvet platform, employees gain instant access to licensed veterinary providers via on-demand virtual consultations available 24/7. This eliminates the need for unnecessary, costly in-person vet visits, which average six hours of lost time per occurrence. Beyond virtual care, Airvet also offers an online pharmacy, in-person vet partnerships, wellness plans, family sharing, multilingual support, and global reach — covering every stage of a pet's life. For employers, Airvet delivers proven workforce impact: it reduces PTO usage for pet-related emergencies, boosts productivity, and pays for itself within the first year. The platform boasts record-breaking utilization rates — the highest of any pet benefit ever — and consistently earns a best-in-class Net Promoter Score from clients. Airvet also supports employee mental, physical, and financial wellbeing. With 81% of pet parents spending over $500 annually on unexpected vet costs, and 62% reporting that pet-care stress disrupts their sleep and health, Airvet provides the trusted guidance and accessibility that reduces stress and financial strain. The platform is SOC 2 Type II compliant, easy to manage for HR teams, and includes turnkey launch communications, dedicated support, and comprehensive reporting.
Key Features
- 24/7 On-Demand Virtual Vet Care: Employees connect instantly with licensed veterinary professionals anytime, day or night, preventing unnecessary and costly in-person visits.
- Online Pharmacy & Wellness Plans: Integrated online pharmacy and life-stage wellness plans provide pet families with everything they need beyond just urgent care consultations.
- Family Sharing & Global Reach: Benefit coverage can be shared across a household and is available in multiple languages with global reach, making it accessible for diverse workforces.
- In-Person Vet Partnerships: Airvet bridges virtual and physical care through in-person veterinary partnerships, ensuring continuity of care when an office visit is truly needed.
- Employer Dashboard & Reporting: HR teams get easy eligibility management, turnkey launch communications, dedicated client support, and comprehensive utilization reporting.
Use Cases
- An HR team adds Airvet to their benefits package to reduce PTO usage among the 70%+ of employees who own pets.
- A pet-owning employee notices unusual symptoms in their dog at midnight and connects with a licensed vet via Airvet instead of rushing to an emergency clinic.
- A company with a remote, globally distributed workforce offers Airvet as a multilingual, globally accessible pet care benefit to support diverse employee families.
- A benefits consultant recommends Airvet to a mid-sized employer looking for a high-utilization benefit that demonstrably improves employee financial and mental wellbeing.
- An employee uses Airvet's online pharmacy to refill a prescription for their cat, saving a trip to the vet's office and reducing out-of-pocket costs.
Pros
- Record-Breaking Utilization: Airvet is the highest-utilized pet benefit ever launched, meaning employees actually use it — maximizing the employer's investment.
- Proven ROI: The benefit pays for itself within the first year by reducing PTO usage, absenteeism, and costly emergency vet visits.
- Comprehensive Coverage: Goes far beyond pet insurance by combining virtual care, pharmacy, wellness plans, and in-person referrals into one platform.
- Easy HR Management: SOC 2 Type II compliant with simple eligibility management, dedicated support, and turnkey launch materials for HR teams.
Cons
- Not a Standalone Consumer Product: Airvet is sold as an employer-sponsored benefit, so individual pet owners cannot easily sign up independently without employer participation.
- Requires Employer Adoption: Employees must advocate for their company to adopt Airvet; it is not available as a self-serve subscription for individuals.
- Virtual Care Limitations: While virtual consultations handle many situations, some conditions will still require an in-person visit, which Airvet itself acknowledges.
Frequently Asked Questions
What is Airvet and how does it work?
Airvet is a 24/7 pet telehealth platform offered as an employee benefit. Employees download the app and can instantly connect via video or chat with a licensed veterinarian anytime, without scheduling an appointment.
Is Airvet available to individual pet owners or only through employers?
Airvet is primarily sold as an employer-sponsored benefit. Pet owners whose companies have adopted Airvet can access it through their employee benefits portal.
What types of pet concerns can Airvet address?
Airvet can handle a wide range of concerns including symptoms, behavioral questions, medication guidance, nutrition advice, and post-surgical follow-ups — essentially any issue that can be assessed without hands-on examination.
Does Airvet replace traditional veterinary care?
No. Airvet complements in-person vet care by handling situations that don't require a physical visit, saving pet families time and money while directing them to in-person care when truly necessary.
How does Airvet benefit employers financially?
Airvet reduces employee absenteeism caused by unplanned vet visits, lowers stress-related productivity loss, and typically generates a positive ROI within the first year of deployment.
