About
AllOne Health is a leading Employee Assistance Program (EAP) and total well-being platform designed to support both employees and the organizations they work for. With more than five decades of experience, AllOne Health serves over 11 million lives across thousands of employers globally, offering a fully integrated suite of human health and organizational support services. Core offerings include Employee Assistance Programs (EAP), Member Assistance Programs (MAP), Student Assistance Programs (SAP), Wellness Concierge, Organizational Consulting, and Crisis Management. Employees gain access to short-term counseling, financial wellness resources, digital self-guided tools, webinars, and a robust resource library through a dedicated member portal. AllOne Health's results speak for themselves: 91% of members feel better after just one session, 74% resolve their core concern within four sessions, and 95% of urgent calls connect to a live counselor in under 10 seconds. Leadership development and mental health confidence programs help managers build healthier, more resilient workplace cultures. The platform is built for organizations of all sizes—from local businesses to global enterprises—and delivers end-to-end partnership solutions for brokers, consultants, and providers. It is particularly well-suited for HR leaders, benefits managers, and organizational development teams looking to reduce burnout, improve retention, and boost employee performance through a holistic, whole-health strategy.
Key Features
- Employee Assistance Program (EAP): Short-term counseling and support services that help employees resolve personal and work-related challenges, with 74% resolving their core concern in four sessions or less.
- Crisis Management: Urgent support with 95% of critical calls connected to a live counselor in under 10 seconds, ensuring employees receive immediate, compassionate care.
- Organizational Consulting & Leadership Development: Consulting services and training programs that help leaders support mental health at work, with 84% of leaders reporting greater confidence after engagement.
- Digital Self-Guided Wellness Tools: On-demand digital tools including a member portal, webinars, and a resource library, with 75% of users feeling more in control within one week.
- Wellness Concierge & Corporate Concierge: Personalized wellness navigation and concierge services that connect employees with the right resources, reducing friction and improving overall well-being.
Use Cases
- HR leaders implementing a comprehensive employee wellness benefit to reduce burnout and improve retention across their workforce.
- Organizations responding to a workplace crisis or critical incident requiring immediate professional mental health support.
- Employers seeking to upskill managers in mental health awareness and supportive leadership practices.
- Benefits brokers and consultants looking to offer clients an integrated whole-health EAP solution as part of a broader benefits package.
- Colleges and institutions providing Student Assistance Programs to support student mental health and academic performance.
Pros
- Proven Outcomes: Industry-leading results including 91% member improvement after a single session and rapid crisis response times demonstrate genuine impact on employee well-being.
- Comprehensive Whole-Health Approach: Covers mental, physical, and financial wellness alongside organizational consulting and crisis management, eliminating the need for multiple vendors.
- 50+ Years of Experience: Decades of expertise and a network covering 11M+ lives gives AllOne Health deep institutional knowledge across diverse industries and organization sizes.
- Scalable for Any Organization: Solutions adapt to local businesses, national companies, and global enterprises, offering flexibility without sacrificing regional expertise or personal touch.
Cons
- Quote-Based Pricing Only: No public pricing is available; organizations must request a custom quote, making it difficult to compare costs upfront.
- Primarily B2B: Services are employer-sponsored, meaning individuals cannot independently sign up without organizational backing.
- Limited Self-Service Onboarding: The sales and onboarding process requires direct engagement with AllOne Health representatives, which may slow down implementation for smaller teams.
Frequently Asked Questions
What is an Employee Assistance Program (EAP)?
An EAP is an employer-sponsored benefit that provides employees and their families with confidential counseling, referrals, and resources to address personal and professional challenges such as mental health, financial stress, and relationship issues.
How quickly can employees access support through AllOne Health?
For urgent situations, 95% of calls are connected to a live counselor in under 10 seconds. For general counseling, appointments are typically available within a short timeframe through the member portal or by calling 800-451-1834.
How many counseling sessions are included?
AllOne Health provides short-term counseling, and 74% of members resolve their core concern within four sessions or fewer. The exact number of covered sessions may vary by employer plan.
Is AllOne Health available for organizations of all sizes?
Yes. AllOne Health serves organizations ranging from small local businesses to large global enterprises, adapting its solutions to fit the unique needs, culture, and scale of each client.
What wellness resources are available to members beyond counseling?
Members have access to digital self-guided tools, webinars, a resource library, the member portal, newsletters, organizational consulting, wellness concierge services, and crisis management support.
