About
Bidgely is a leading energy intelligence company that empowers electric and gas utilities with AI-driven analytics to make smarter energy decisions. At the core of its platform is UtilityAI™, which applies True Disaggregation technology and generative AI to break down smart meter data into appliance-level insights—delivering up to 10X more granular data through its cloud-deployable UtilityAI Pro™ offering. Bidgely's comprehensive solution suite spans the full utility value chain: energy efficiency programs with hyper-personalized Home Energy Reports (HERs), demand flexibility for response and time-of-use programs, distributed energy resource (DER) grid planning, EV program management including active and passive managed charging, behind-the-meter (BTM) precision targeting, and energy theft detection to prevent revenue leakage. It also offers dedicated solutions for gas utilities and small-to-medium business (SMB) customers. The platform integrates with leading partners such as Itron and Salesforce to enhance utility workflows and customer experience. Bidgely serves large-scale utility operators seeking to modernize operations, improve grid reliability, reduce energy waste, and engage customers as active energy partners on the journey to a cleaner energy future.
Key Features
- True Disaggregation: Patented AI technology that breaks down smart meter data into appliance-level usage insights, enabling hyper-personalized customer engagement and precise program targeting.
- UtilityAI Pro™: Deploy Bidgely's advanced ML models directly on your cloud infrastructure for 10X data granularity, improved customer experience, grid reliability, and faster innovation cycles.
- DER & EV Program Management: Tools to plan for distributed energy resources on the grid and manage end-to-end EV programs including passive and active managed charging.
- Energy Theft Detection: AI-powered detection of non-technical losses and energy theft to help utilities prevent revenue leakage and maintain grid integrity.
- Generative AI Integration: Incorporates GenAI capabilities to enhance customer experience, streamline grid management, and deliver actionable insights at scale.
Use Cases
- Utilities launching personalized Home Energy Reports (HERs) to help customers reduce consumption and meet efficiency targets.
- Grid operators using DER planning tools to model the impact of solar, batteries, and EVs on distribution infrastructure.
- Demand response managers driving time-of-use and flex demand program enrollment through AI-powered customer targeting.
- Revenue protection teams identifying and remedying energy theft using anomaly detection across millions of smart meters.
- EV program managers detecting electric vehicle adoption and proactively enrolling customers in managed charging incentive programs.
Pros
- Deep AI-Driven Personalization: Patented disaggregation technology enables appliance-level insights, enabling utilities to deliver truly personalized energy recommendations to each customer.
- Comprehensive Solution Suite: Covers the full utility value chain—from energy efficiency and demand response to EV programs, grid planning, and theft detection—under a single platform.
- Strong Partner Ecosystem: Integrates with major utility technology providers including Itron and Salesforce, easing adoption within existing enterprise workflows.
Cons
- Enterprise-Only Pricing: Bidgely is designed for large utility operators and is not accessible to small organizations or individual users due to its enterprise pricing model.
- Implementation Complexity: Deploying UtilityAI Pro™ on a utility's own cloud requires technical infrastructure investment and specialized onboarding support.
Frequently Asked Questions
What is Bidgely's UtilityAI™?
UtilityAI™ is Bidgely's flagship AI platform that uses patented energy disaggregation and generative AI to analyze smart meter data, delivering appliance-level insights for utilities and their customers.
What is True Disaggregation?
True Disaggregation is Bidgely's patented technology that identifies individual appliance usage patterns from whole-home smart meter data without requiring additional hardware.
What types of utilities does Bidgely serve?
Bidgely serves both electric and gas utilities of various sizes, including specialized solutions for small-to-medium business (SMB) customer segments.
How does UtilityAI Pro™ differ from the standard platform?
UtilityAI Pro™ allows utilities to deploy Bidgely's advanced ML models directly on their own cloud, offering up to 10X more granularity, improved data privacy control, and faster speed to innovation.
Does Bidgely support EV program management?
Yes, Bidgely offers end-to-end EV program management including EV detection, customer targeting, and both passive and active managed charging capabilities.
