About
bsport is an all-in-one studio management software designed for boutique fitness businesses including yoga, pilates/reformer, indoor cycling, dance, barre, boxing, martial arts, bootcamp, HIIT, and multi-location franchise operations. It consolidates every facet of running a studio — class scheduling, member booking, payments, membership plans, instructor payroll, and marketing — into a single, user-friendly platform. The platform offers a branded member app that enables tap-to-book experiences, smart waitlists, and flexible pass and subscription management, making it easy for members to find, book, and return. Behind the scenes, an AI Front Desk handles routine member requests and repetitive administrative tasks, freeing owners from day-to-day operational burden. AI-driven churn prediction and member acquisition insights help studios identify at-risk members early and make data-backed decisions. bsport's behavior-based marketing tools automate the right communications at the right time, driving engagement and retention without manual effort. Performance dashboards give clear visibility into revenue, member activity, and studio growth. Multi-location and franchise management capabilities make bsport scalable for growing studio groups. With over 3,000 global users, an average 81% revenue increase after one year, 138% more active members on average, and a 99.94% platform uptime, bsport has a strong track record. It's ideal for independent studio owners and multi-location operators who want to streamline operations and focus on delivering exceptional fitness experiences.
Key Features
- Class Scheduling & Booking: Intuitive scheduling with a tap-to-book branded member app, smart waitlists, and flexible pass and subscription management to reduce no-shows and keep classes full.
- AI Front Desk: Automates routine member requests and repetitive administrative tasks so studio owners spend less time on back-office work and more time on their members.
- Membership & Payments: Supports flexible membership plans, passes, subscriptions, and fast payouts with configurable payment options to maximize revenue and reduce churn.
- Behavior-Based Marketing: Sends the right automated messages at the right time based on member behavior, driving re-engagement, retention, and new member acquisition without manual effort.
- AI Churn Prediction & Performance Dashboards: Uses AI to predict at-risk members before they leave, alongside clear revenue and retention dashboards to guide smarter business decisions across single or multiple locations.
Use Cases
- Managing class schedules and member bookings for a boutique yoga, pilates, or cycling studio with minimal administrative effort.
- Automating membership renewals, payment collection, and waitlist management to reduce manual front-desk workload.
- Using AI churn prediction to identify at-risk members early and trigger targeted retention campaigns before they cancel.
- Running behavior-based automated marketing campaigns to re-engage inactive members and attract new ones.
- Overseeing instructor availability, last-minute substitutions, and automated payroll across multiple studio locations or a franchise network.
Pros
- Truly All-in-One: Covers every aspect of studio operations — scheduling, payments, memberships, payroll, marketing, and analytics — in a single platform, eliminating the need for multiple tools.
- AI-Powered Efficiency: Features like the AI Front Desk and AI churn prediction automate time-consuming tasks and surface actionable insights that help retain members and grow revenue.
- Proven Business Impact: Studios report an average 81% revenue increase and 138% more active members after one year, backed by 99.94% platform uptime and fast support response times.
- Scalable for Growth: Multi-location management and franchise support make bsport suitable for both independent studios and growing boutique fitness networks.
Cons
- Paid-Only Pricing: No free tier is available; studios must book a demo and commit to a paid plan, which may be a barrier for very small or just-launching studios.
- Fitness-Specific Scope: The platform is built exclusively for boutique fitness studios, so it is not useful for gyms, wellness businesses, or other non-fitness service providers.
- Onboarding Complexity: The breadth of features — from payroll to AI marketing — means new users may need meaningful onboarding time before getting full value from the platform.
Frequently Asked Questions
What types of fitness studios is bsport designed for?
bsport is built for a wide range of boutique fitness studios including yoga, pilates/reformer, indoor cycling, dance, pole dance, barre, boxing, martial arts, bootcamp, HIIT, and strength training studios, as well as multi-location and franchise operations.
Does bsport offer a mobile app for members?
Yes. bsport includes a branded member app that allows members to find and book classes with a tap, manage their memberships, join waitlists, and stay engaged with their studio — all under the studio's own brand.
How does the AI Front Desk work?
The AI Front Desk automatically handles routine member requests and administrative queries — such as booking changes or membership questions — freeing studio owners and staff from repetitive tasks so they can focus on higher-value work.
Can bsport support studios with multiple locations?
Yes. bsport includes dedicated multi-location management and franchise support, allowing operators to oversee scheduling, staff, revenue, and member data across all their locations from a single platform.
What results can studios typically expect after using bsport?
According to bsport's own data, studios experience an average 81% revenue increase and 138% more active members after one year on the platform, along with a 99.94% platform uptime and under 10-minute average support response times.
