About
CareVoyant is a comprehensive, cloud-based integrated software solution built specifically for home care and home health agencies. It supports multiple lines of service — including Private Duty Nursing, Private Duty Non-Medical Personal Care, Home Health, Pediatric Home Care, Outpatient Therapy, Home and Community Based Services (HCBS), and Medical Billing — all under one unified platform. The platform operates on a '1 Patient, 1 Employee, 1 Software' philosophy, meaning agencies can manage their entire operation from a single system of record without juggling multiple disconnected tools. Key capabilities include intake and authorization management, plan of care management, advanced scheduling, clinical point-of-care documentation, Electronic Medication and Treatment Administration (eMAR/eTAR), Electronic Visit Verification (EVV) with mobile support, and full revenue cycle management including billing and AR. CareVoyant also offers payroll and accounting integrations, care coordination and communication tools, and robust reporting and dashboards to support operational decision-making. Its EVV module is state-compliant and accessible via a mobile app (CV Mobile), making it easier for field staff to verify visits in real time. The platform is designed for home healthcare agencies of all sizes looking to improve operational efficiency, ensure regulatory compliance, and scale their services. It is particularly well-suited for agencies managing complex, multi-service care models where data consistency and cross-service visibility are critical.
Key Features
- Electronic Visit Verification (EVV): State-compliant EVV with mobile app support (CV Mobile) allows field staff to verify visits in real time, meeting federal and state regulatory requirements.
- Multi-Service Line Management: Manage Private Duty Nursing, Non-Medical Personal Care, Home Health, Outpatient Therapy, and HCBS all within a single unified system of record.
- Revenue Cycle Management: End-to-end billing, accounts receivable, and revenue cycle tools with payroll and accounting integrations to streamline the financial side of home care operations.
- Clinical & Point-of-Care Documentation: Supports eMAR/eTAR for medication and treatment administration, plus clinical documentation tools for accurate, compliant point-of-care records.
- Scheduling & Care Coordination: Advanced scheduling engine paired with care coordination and communication tools to keep patients, caregivers, and administrators aligned.
Use Cases
- A home health agency managing both Private Duty Nursing and Non-Medical Personal Care clients uses CareVoyant to unify scheduling, clinical documentation, and billing in one platform.
- An HCBS provider uses CareVoyant's EVV module and CV Mobile app to ensure caregivers verify visits in real time and remain compliant with state regulations.
- A pediatric home care agency uses CareVoyant's eMAR/eTAR features to track medication and treatment administration accurately for medically complex pediatric patients.
- A multi-location home care organization uses CareVoyant's revenue cycle management and reporting dashboards to monitor financial performance and AR across all service lines.
- A growing agency expanding from non-medical personal care into skilled nursing uses CareVoyant to onboard the new service line without switching software platforms.
Pros
- Truly Integrated Platform: One system covers clinical, administrative, and financial workflows across multiple lines of service, eliminating data silos and reducing duplicate data entry.
- Regulatory Compliance Built-In: State-specific EVV compliance, eMAR/eTAR, and authorization management help agencies meet complex regulatory requirements with less manual effort.
- Scalable for Growing Agencies: Designed to scale with agencies as they expand service lines or grow their patient and employee base, making it a long-term platform investment.
Cons
- Pricing Not Publicly Listed: CareVoyant does not publish pricing, requiring agencies to contact sales for a quote, which can slow down procurement evaluation.
- Complexity for Smaller Agencies: The breadth of features may be overwhelming for small agencies with simpler needs, potentially requiring significant onboarding time.
Frequently Asked Questions
What types of home care agencies is CareVoyant designed for?
CareVoyant is designed for a wide range of home care agencies including those providing Private Duty Nursing, Private Duty Non-Medical Personal Care, Home Health, Pediatric Home Care, Outpatient Therapy, HCBS, and medical billing services.
Does CareVoyant support Electronic Visit Verification (EVV)?
Yes, CareVoyant includes a state-compliant EVV module along with a mobile app (CV Mobile) that allows caregivers to verify visits in the field in real time.
Can CareVoyant handle multiple lines of service within one platform?
Yes. CareVoyant's core value proposition is its '1 Patient, 1 Employee, 1 Software' model — agencies can manage multiple service lines under a single system of record without separate software tools.
Does CareVoyant integrate with payroll and accounting systems?
Yes, CareVoyant offers payroll and accounting integrations to streamline financial workflows and reduce manual data transfer between systems.
How do I get started with CareVoyant?
You can contact CareVoyant directly through their website to schedule a no-obligation demo and discuss how the platform can meet your agency's specific needs.
