About
Chckvet is an all-in-one client engagement and practice management solution designed specifically for veterinary clinics and multi-location veterinary groups. Built to integrate with leading Practice Information Management Systems (PIMS) such as AVImark, EzyVet, ImproMed, Covetrus Pulse, and more, Chckvet eliminates the fragmentation that comes from using multiple disconnected tools. Key capabilities include real-time online booking that creates actual appointments (not just requests) available 24/7, automated appointment reminders that reduce no-shows and boost revenue, and two-way client messaging with AI-powered triage to screen and prioritize messages by topic and urgency. Clinics can also leverage a branded client portal where pet owners can access their pet's records, submit customizable digital forms, and stay connected with the practice. Chckvet's advanced practice analytics deliver real-time insights for single locations and enterprise groups, enabling data-driven decisions rather than reactive management. Additional features include a client loyalty program, online reputation management and review requests, and a Daily Huddle tool for team goal-setting and scheduling optimization. As an AAHA Preferred Business Provider, Chckvet is trusted by veterinary consultants and clinic groups across the industry. It's ideal for independent veterinary practices looking to modernize client communication, as well as enterprise groups seeking unified visibility across multiple locations.
Key Features
- Real-Time Online Booking: Enables clients to book actual appointments (not just requests) 24/7, with automatic write-back to the clinic's PIMS and customizable scheduling rules.
- AI-Powered Two-Way Messaging: Allows clinics to communicate with clients via text and email, with AI triaging incoming messages by topic and urgency to improve response times.
- Automated Reminders & Follow-Ups: Sends intelligent reminders and follow-up messages to reduce no-shows, recover lapsed clients, and prompt timely care scheduling.
- Advanced Practice Analytics: Delivers real-time performance insights for individual clinics and multi-location groups, supporting in-the-moment decisions and long-term strategic growth.
- Client Portal & Digital Forms: Gives pet owners access to their pet's records and lets them submit customizable, branded forms online before their visit.
Use Cases
- A busy veterinary clinic reduces after-hours missed bookings by enabling 24/7 online appointment scheduling that writes directly into their PIMS.
- A multi-location veterinary group uses Chckvet's enterprise analytics dashboard to monitor real-time performance across all clinics and identify growth opportunities.
- A veterinary practice automates appointment reminders and follow-up messages to recover lapsed clients and reduce no-show rates.
- A clinic team uses AI-powered two-way messaging to triage a high volume of client texts, responding to urgent care questions faster without overwhelming front-desk staff.
- A veterinary practice collects post-visit review requests and manages its online reputation from within a single platform alongside its other client communication tools.
Pros
- Seamless PIMS Integration: Works with a wide range of leading veterinary practice management systems, minimizing workflow disruption and duplicate data entry.
- All-in-One Platform: Consolidates booking, messaging, reminders, loyalty, reviews, and analytics into a single solution, reducing tool sprawl and administrative overhead.
- Real-Time Analytics: Provides up-to-the-minute insights rather than relying on delayed monthly reports, enabling proactive practice management.
- AAHA Preferred Business Provider: Carries an industry-recognized quality credential, giving clinics confidence in the platform's reliability and professional standards.
Cons
- Veterinary-Specific Niche: Designed exclusively for veterinary practices, so it offers no value to businesses outside the animal health industry.
- Pricing Not Publicly Listed: Requires booking a demo to learn about pricing, which adds friction for practices doing quick cost comparisons.
- Dependent on PIMS Compatibility: Full functionality relies on integration with a supported PIMS; practices on unsupported systems may experience limited features.
Frequently Asked Questions
Which veterinary PIMS systems does Chckvet integrate with?
Chckvet integrates with many major PIMS platforms including AVImark, EzyVet, ImproMed/Infinity, Covetrus Pulse/eVetPractice, Provet Cloud, Rhapsody, and Shepherd, among others.
Does Chckvet work for multi-location veterinary groups?
Yes. Chckvet includes an Enterprise tier with analytics and management tools designed to give group operators unified visibility and control across all their locations.
How does the online booking feature work?
Chckvet's online booking lets pet owners schedule actual appointments around the clock — not just submit requests. Bookings automatically write back to the clinic's PIMS and can be customized to fit the practice's scheduling preferences.
What does the AI messaging triage do?
The AI component screens incoming client messages, categorizing and prioritizing them by topic and urgency so clinic staff can respond faster and manage their time more effectively.
How do I get started with Chckvet?
You can book a demo directly on the Chckvet website. The demo takes approximately 8 minutes and covers how the platform can be tailored to your practice's needs.
