About
ClearGage is a digital patient payment solution designed to simplify billing and collections for healthcare organizations of all sizes. Now operating as part of PatientPay, ClearGage has expanded its capabilities to deliver smarter, more efficient payment experiences for both providers and patients. The platform serves a diverse range of healthcare entities, including hospitals and health systems, medical groups, physical therapy practices, fertility groups, senior living facilities, and revenue cycle management (RCM) organizations. Its flexible infrastructure supports integration with existing workflows, ensuring minimal disruption to daily operations. Key capabilities include streamlined patient billing, digital payment processing, and tools designed to improve collections performance while reducing administrative costs. The platform is built to support the financial health of healthcare organizations by making it easier for patients to pay their bills and for providers to collect payments efficiently. With the integration into PatientPay, existing ClearGage customers gain access to an expanded suite of features, broader support resources, and a future-ready platform designed to keep pace with the evolving demands of healthcare financial management. All existing services, integrations, and processes remain fully supported with no changes to account access or daily workflows. ClearGage is ideal for healthcare administrators, billing departments, and RCM professionals looking to modernize their patient payment processes. Whether managing billing for a single practice or a large health system, ClearGage/PatientPay provides the tools needed to drive greater financial performance and a better patient experience.
Key Features
- Seamless Patient Billing: Streamlines the patient billing process with digital payment options, reducing friction and improving the overall patient payment experience.
- Multi-Specialty Healthcare Support: Serves hospitals, medical groups, physical therapy practices, fertility groups, RCM organizations, and senior living facilities with tailored payment workflows.
- Uninterrupted Service Continuity: Existing ClearGage customers retain full access to their accounts and workflows with no disruptions following the transition to PatientPay.
- Enhanced Collections Performance: Offers tools to improve payment collection rates, reduce administrative costs, and increase overall financial performance for healthcare providers.
- Expanded Platform Capabilities: Integration with PatientPay unlocks new features, broader support resources, and a future-ready infrastructure for evolving healthcare payment needs.
Use Cases
- Streamlining patient billing and digital payment processing for hospitals and health systems
- Improving collections and reducing administrative costs for medical group practices
- Managing patient payments for physical therapy and specialty care organizations
- Supporting revenue cycle management (RCM) organizations with scalable payment tools
- Delivering seamless payment experiences for senior living facilities using PointClickCare integration
Pros
- Continuity for Existing Customers: All existing services, integrations, and account access remain unchanged, ensuring zero disruption during the transition to PatientPay.
- Broad Healthcare Market Coverage: Supports a wide range of healthcare entities — from solo practices to large health systems — with specialized billing and payment tools.
- Expanded Feature Set via PatientPay: Customers gain access to enhanced payment capabilities and a growing suite of tools as part of the PatientPay platform.
Cons
- Brand Transition May Cause Confusion: The merger with PatientPay may cause uncertainty among existing customers unfamiliar with the new parent platform and its direction.
- No Transparent Public Pricing: Pricing information is not publicly available, requiring direct contact with the sales team for cost details.
- Healthcare-Specific Use Only: The platform is purpose-built for healthcare payment workflows and is not suitable for general-purpose payment processing outside of healthcare.
Frequently Asked Questions
What happened to ClearGage?
ClearGage has merged with PatientPay, combining two leading healthcare payment platforms to deliver a stronger, more seamless patient payment experience with expanded capabilities.
Will my existing ClearGage services be affected by the transition?
No. Existing customers continue to receive the same trusted service with no changes to their current services, integrations, or account access workflows.
Who does ClearGage (PatientPay) serve?
ClearGage serves hospitals and health systems, medical groups, physical therapy practices, fertility groups, RCM organizations, senior living facilities, and healthcare technology companies.
How do I log in to my ClearGage account?
You can log in to your ClearGage account through the ClearGage Portal Login as usual — there are no changes to your login process or daily workflow.
What new features will I get as a ClearGage customer going forward?
As part of PatientPay, you'll gain access to new features, expanded capabilities, and ongoing enhancements designed to improve collections, reduce costs, and simplify the patient payment experience.
