ClinicWise

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Automate bookings, reminders, digital forms, and client follow-ups with ClinicWise — the AI-powered platform built for busy veterinary clinics.

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Workflow Automation Tools

About

ClinicWise is a purpose-built veterinary booking and automation platform designed to eliminate the repetitive administrative tasks that slow busy clinic teams down. By combining 24/7 online booking with digital forms, automated reminders, client engagement tools, and an AI-powered digital assistant, ClinicWise enables veterinary practices to operate more efficiently without disrupting their existing workflows. The platform allows pet owners to book appointments any time of day or night, with automated confirmations and notifications sent instantly. Digital intake forms and post-appointment questionnaires replace paper-based processes, while automated follow-ups and review requests help clinics strengthen client relationships without additional staff effort. A key differentiator is the AI-Powered Digital Assistant, which is trained on each clinic's own content and lives on their website — answering client questions around the clock and handling routine requests so front desk staff can focus on in-clinic care. ClinicWise integrates with all major PIMS, making setup fast and non-disruptive. Clinics are typically up and running within days, supported by a dedicated team. With nearly half of all bookings occurring after hours, the platform captures revenue that would otherwise be missed. It is available to veterinary practices in New Zealand, Australia, the United Kingdom, and the United States.

Key Features

24/7 Online Booking: Clients can book appointments at any time of day with automated confirmations and notifications, capturing nearly 45% of bookings that happen after hours.
Digital Intake Forms & Questionnaires: Collect patient and client information digitally before and after appointments, eliminating paper-based processes and manual data entry.
AI-Powered Digital Assistant: A website-embedded AI assistant trained on clinic-specific content answers client questions 24/7 and handles routine requests, reducing front desk call volume.
Automated Reminders & Follow-Ups: Timely appointment reminders and rebooking prompts are sent automatically to reduce no-shows and encourage repeat visits.
Client Engagement & Reviews: Automatically prompts clients for feedback and reviews after visits, helping clinics build their reputation and strengthen long-term relationships.

Use Cases

A busy veterinary clinic wants to reduce front desk phone call volume by offering 24/7 online booking with automated confirmations.
A veterinary practice seeks to lower no-show rates by automatically sending appointment reminders and follow-up rebooking prompts to clients.
A clinic wants to digitise its patient intake process by collecting digital forms and questionnaires before appointments instead of using paper.
A veterinary hospital wants to automate post-visit client follow-ups and review requests to build its online reputation without adding staff workload.
A multi-location veterinary group needs a scalable automation platform that integrates with their existing PIMS and standardises client communication across all locations.

Pros

Significant Admin Time Savings: ClinicWise has saved over 240,000 admin hours across its user base, freeing staff to focus on patient care rather than repetitive tasks.
Seamless PIMS Integration: Integrates with all major Practice Information Management Systems, allowing clinics to adopt the platform without replacing their existing tools.
Fast and Easy Setup: Clinics are typically operational within days, backed by real human support throughout the onboarding and beyond.
After-Hours Revenue Capture: With 45%+ of bookings made outside business hours, the 24/7 platform ensures clinics never miss an appointment opportunity.

Cons

Veterinary-Only Focus: ClinicWise is exclusively designed for veterinary practices, making it unsuitable for other healthcare or service industries.
Pricing Not Publicly Listed: Detailed pricing is not displayed on the website, requiring prospective customers to book a demo or contact the team for cost information.
Limited Geographic Availability: Currently available in New Zealand, Australia, the United Kingdom, and the United States only, excluding other markets.

Frequently Asked Questions

ClinicWise is an AI-powered booking and automation platform built specifically for veterinary clinics. It combines 24/7 online booking, digital forms, automated reminders, client engagement tools, and an AI digital assistant to reduce admin work and improve client experience.

Yes. ClinicWise integrates with all major Practice Information Management Systems (PIMS), so it enhances your existing workflows without requiring you to replace your current software.

Setup is quick — most clinics are up and running within days. The ClinicWise team provides real human support throughout the setup process and beyond.

The AI assistant is trained on your clinic's own content and is embedded directly on your website. It answers client questions and handles routine requests 24/7, reducing the number of incoming calls and freeing up your front desk staff.

Yes. ClinicWise sends automated appointment reminders and rebooking prompts to clients, which helps significantly reduce no-show rates and keeps your appointment schedule full.