About
Dentistry.One is a virtual-first dental care platform designed to make professional oral health support accessible anytime, anywhere. At its core is a suite of telehealth services including live video consultations with licensed dentists, asynchronous photo review with 24-hour turnaround, and second opinion services for treatment plans. Its flagship AI-powered SmileScan allows users to submit photos and receive a detailed oral health score along with a report identifying potential issues — all without leaving home. Beyond on-demand care, Dentistry.One offers personalized Oral Health Coaching from experts who provide at-home care tips, product recommendations, and tailored guidance. A dedicated team of care advisors, coordinators, benefits navigators, and oral health coaches ensures continuity across the care journey — from initial consultation to in-office referrals when needed. The platform accepts most major insurance carriers, including Medicaid, CHIP, HSA, and FSA, and provides benefits navigation to help users understand their coverage. It also caters to organizations through offerings for employers, dental plan providers, benefits brokers, and Dental Support Organizations (DSOs). Dentistry.One is ideal for individuals seeking convenient dental guidance, those managing dental anxiety, patients needing second opinions, and employers looking to expand workforce health benefits. Its nationwide network of dentists and oral health experts delivers best-in-class telehealth care tailored to each patient's unique needs.
Key Features
- Free AI-Powered SmileScan: Upload a few photos to receive an AI-generated oral health score and detailed report identifying potential dental issues.
- Live Video Consultations: Talk face-to-face with a licensed dentist via live video call to address questions, pain, or concerns in real time.
- Async Photo Review: Submit photos of a dental concern and receive a dentist's written response within 24 hours, no appointment needed.
- Oral Health Coaching: Work with certified oral health coaches for personalized at-home care routines, product guidance, and goal-based coaching.
- Benefits Navigation & Insurance Support: Dedicated benefits navigators help patients understand their dental coverage and maximize Medicaid, HSA, FSA, or private insurance.
Use Cases
- A patient experiencing tooth pain uses the live dentist consultation to get immediate guidance on whether emergency in-person care is needed.
- An employer integrates Dentistry.One into their benefits package to provide 24/7 virtual dental support to remote employees nationwide.
- A Medicaid beneficiary uses the benefits navigator to understand their dental coverage and access care without out-of-pocket confusion.
- A first-time user takes the free AI SmileScan to get a baseline oral health score and identify areas to improve before their next dentist visit.
- A patient who received a costly treatment plan uses the second opinion service to get an unbiased review from a Dentistry.One dentist before committing.
Pros
- 24/7 Accessibility: Virtual care is available around the clock, removing geographic and scheduling barriers to dental consultations.
- Free AI SmileScan: The AI-powered SmileScan provides an instant oral health assessment at no cost, lowering the barrier to entry.
- Broad Insurance Acceptance: Accepts most major insurance carriers including Medicaid, CHIP, HSA, and FSA, making it accessible to a wide range of patients.
- Comprehensive Care Team: Patients are supported by a multi-role team including dentists, care coordinators, oral health coaches, and benefits navigators.
Cons
- Cannot Replace In-Person Procedures: Virtual care cannot perform physical procedures like fillings, extractions, or X-rays — patients may still need in-office visits.
- Limited to Dental Health: The platform is specialized solely in oral health, offering no broader primary care or medical telehealth services.
- Photo Quality Dependency: Accuracy of the AI SmileScan and asynchronous photo reviews depends heavily on the quality and clarity of submitted photos.
Frequently Asked Questions
What is the AI-powered SmileScan?
The SmileScan is a free AI tool that analyzes photos of your teeth and gums to calculate an oral health score and generate a report highlighting potential issues.
Does Dentistry.One accept insurance?
Yes, Dentistry.One accepts most major insurance carriers, including Medicaid, CHIP, HSA, and FSA accounts.
Can I talk to a dentist in real time?
Yes, you can book a live video consultation with a licensed dentist to discuss pain, concerns, or get professional advice immediately.
Is Dentistry.One available for employers and organizations?
Yes, Dentistry.One offers programs for employers, dental plan providers, benefits brokers, Medicaid/CHIP plans, and Dental Support Organizations (DSOs).
What happens if I need in-person dental care?
If in-person care is needed, Dentistry.One's care coordinators will help find a local dentist and book an appointment on your behalf.
