About
DigitalOptometrics is a gold-standard tele-optometry solution that bridges the gap between patients and eye care professionals through cutting-edge telehealth technology. The platform empowers optometrists to conduct full, comprehensive eye exams from any remote location—reviewing real-time test results, controlling refraction equipment remotely, and communicating with patients via high-definition video conference. Patients walk into a participating optical location, complete their health intake, and undergo a thorough preliminary testing process in the clinical area. A video Slit Lamp captures high-definition footage of the eye's anterior chamber, while an accurate refraction is performed in real-time through remote phoropter control. The remote optometrist reviews retinal images, discusses ocular health findings, and issues a final prescription—all within approximately 30 minutes. Key AI-driven enhancements include a preliminary subjective refraction powered by artificial intelligence and automated charting of eye care professional findings. The platform also supports multilingual patient communication in 16 languages during live exams, dramatically expanding accessibility. With over 3.8 million exams performed, DigitalOptometrics is trusted by optical providers, FQHCs, correctional facilities, and mobile eye care operations. Remote optometrists are available seven days a week, allowing locations to extend hours, serve walk-in patients, and eliminate long appointment waits. It is purpose-built for optical providers seeking to scale exam availability without adding on-site staff.
Key Features
- Remote Phoropter Control: Optometrists can remotely control the phoropter in real-time to perform an accurate refraction and determine the patient's corrective lens prescription without being physically present.
- AI-Assisted Preliminary Refraction: Artificial intelligence performs a preliminary subjective refraction and automatically charts eye care professional findings, improving exam efficiency and accuracy.
- HD Video Slit Lamp & Retinal Imaging: High-definition video of the anterior chamber and retinal images are captured on-site and reviewed in real-time by the remote optometrist during the live exam.
- Multilingual Patient Communication: Telehealth translation capabilities support patient communication in 16 languages during live eye exams, expanding access for non-English-speaking patients.
- Same-Day Walk-In Appointments: Patients can walk in without a scheduled appointment and receive a full comprehensive eye exam and prescription in approximately 30 minutes, with remote doctors available 7 days a week.
Use Cases
- Optical retail chains offering walk-in eye exams without an on-site optometrist, enabling flexible scheduling 7 days a week.
- Federally Qualified Health Centers (FQHCs) expanding eye care access to underserved communities without the cost of hiring full-time in-house optometrists.
- Correctional facilities providing comprehensive eye exams and prescription eyewear to inmates without requiring external transport.
- Mobile eye care units delivering remote comprehensive exams in rural or underserved areas where eye care professionals are scarce.
- Multilingual healthcare providers delivering eye exams to non-English-speaking patients using real-time translation in 16 languages.
Pros
- Proven at Scale: With over 3.8 million exams performed, DigitalOptometrics has a strong clinical track record across diverse care settings including FQHCs, optical retailers, and correctional facilities.
- Expands Care Access: Enables optical locations to offer extended hours and walk-in availability without requiring an on-site optometrist, making eye care more accessible for underserved populations.
- AI-Enhanced Accuracy: AI-driven preliminary refraction and automated charting reduce manual errors and streamline the clinical workflow for remote eye care professionals.
- Multilingual Support: Built-in translation for 16 languages removes language barriers during live exams, broadening the patient base optical providers can serve.
Cons
- Requires On-Site Equipment: The platform depends on specialized hardware (phoropter, video slit lamp, retinal camera) installed at the patient location, which may require significant upfront investment.
- Enterprise-Focused Pricing: DigitalOptometrics is tailored to optical businesses and healthcare organizations; pricing and onboarding are not self-serve, making it inaccessible for solo practitioners or small practices on a tight budget.
- Limited to Supported States/Provinces: Tele-optometry service availability varies by state or province due to differing telehealth regulations, which may restrict access in certain regions.
Frequently Asked Questions
How long does a remote eye exam with DigitalOptometrics take?
A comprehensive eye exam performed through DigitalOptometrics, including testing, refraction, ocular health review, and prescription issuance, typically takes less than 30 minutes.
Does DigitalOptometrics use artificial intelligence in its exams?
Yes. The platform uses AI to perform a preliminary subjective refraction and to automatically chart findings from the eye care professional, enhancing both speed and accuracy.
What types of facilities can use DigitalOptometrics?
The platform is designed for optical providers, optometry and ophthalmology practices, Federally Qualified Health Centers (FQHCs), correctional facilities, and mobile eye care units.
Can DigitalOptometrics support non-English-speaking patients?
Yes. The telehealth platform supports real-time patient communication in 16 languages during live eye exams, enabling eye care professionals to serve a diverse patient population.
Is an optometrist physically present during the exam?
No. The optometrist participates remotely via high-definition video conference, reviewing test results and retinal images in real-time and controlling the phoropter from a remote location. On-site technicians assist with preliminary testing and patient setup.
