About
Done is a comprehensive telehealth platform purpose-built for ADHD management. It simplifies access to mental health care through a fast online clinical assessment, followed by same-day or next-day appointments with licensed psychiatric clinicians. Patients receive a personalized treatment plan, free medication delivery, and automatic prescription refills—eliminating the need for monthly in-person visits. The platform is thoughtfully designed to be ADHD-friendly, removing friction at every step so those struggling with executive dysfunction can finally take action. Done serves individuals exploring a new ADHD diagnosis, patients switching from another provider, and those resuming treatment after a gap in care. Core offerings include video consultations, unlimited online communications with care teams, 24/7 support, and insurance compatibility that can reduce pharmacy copays to as low as $0. The platform reports that over 40% of patients see symptom improvement in the first month, with an 80%+ adherence rate—far above the industry average of under 30%. Done also features a rich ADHD Knowledge Base covering diagnosis, symptoms, medications, and lifestyle strategies, making it a valuable resource for patients and their families. A 100% satisfaction guarantee with refund option underscores the platform's commitment to patient outcomes.
Key Features
- Fast Online Clinical Assessment: Take a quick, guided assessment to determine whether Done can address your ADHD symptoms and get started on a care path immediately.
- Same-Day or Next-Day Appointments: Book a video consultation with a licensed psychiatric provider as soon as today or tomorrow, bypassing months-long traditional waitlists.
- Personalized Treatment Plans: Each patient receives a customized ADHD treatment plan developed by a licensed clinician, covering medication and follow-up care strategies.
- Free Medication Delivery & Auto Refills: Prescriptions are delivered free to your door with automatic refill management, eliminating the need for recurring in-person visits.
- 24/7 Care Team Support: Access continuous support from clinicians and care teams around the clock through unlimited online communications between appointments.
Use Cases
- Adults seeking an initial ADHD diagnosis without enduring months-long waitlists at traditional psychiatry practices
- Patients switching from an existing ADHD clinician to a more convenient and accessible online provider
- Individuals resuming ADHD treatment after losing access to a previous provider due to insurance changes or relocation
- People who need ongoing ADHD medication management with automatic refills and no required monthly office visits
- Those looking for a judgment-free, ADHD-friendly path to mental wellness with continuous clinical support
Pros
- No Long Waitlists: Done offers appointments as soon as the next day, making specialist psychiatric care accessible without the 12–18 month waits common in traditional settings.
- ADHD-Friendly Experience: The entire onboarding and care process is designed to minimize friction for those with executive dysfunction, making it easier to take the first step.
- Insurance Coverage Available: Insurance may cover most costs, including pharmacy copays as low as $0, significantly reducing the financial barrier to ongoing treatment.
- High Adherence & Satisfaction Guarantee: Over 80% patient adherence rate and a 100% satisfaction guarantee with refund option provide meaningful assurance of quality care.
Cons
- Ongoing Subscription Cost: At $199 for the first month and $79/month thereafter, out-of-pocket costs can accumulate for users without adequate insurance coverage.
- ADHD-Only Focus: The platform specializes in ADHD and may not comprehensively address co-occurring mental health conditions such as anxiety or depression.
- Geographic Availability May Vary: Provider availability and service access can differ by state, potentially limiting options for users in certain regions.
Frequently Asked Questions
How does Done work?
Done follows three steps: complete a fast online clinical assessment, book a video appointment with a licensed psychiatric clinician (as soon as the same day), then receive ongoing care including a personalized treatment plan, prescription delivery, and 24/7 support.
How much does Done cost?
Done charges $199 for the first month, then $79/month for ongoing care. Insurance may cover a significant portion of these costs, and pharmacy copays can be as low as $0 depending on your plan.
Is Done covered by insurance?
Yes. Done works with many insurance plans, which can substantially reduce out-of-pocket costs, including potentially $0 pharmacy copays. It's recommended to check with your insurer for specific coverage details.
Who is Done designed for?
Done is designed for adults who suspect they have ADHD and want an evaluation, those looking to switch from their current ADHD provider for convenience, and individuals who need to resume ADHD treatment after losing access to a previous doctor.
What is Done's satisfaction guarantee?
Done offers a 100% Satisfaction Guarantee—if you are not satisfied with the service, you can request a full refund, underscoring the platform's confidence in its care quality.
