About
Facit Analytics (by Facit Data Systems) delivers a comprehensive suite of AI-powered video analytics solutions designed for retail environments and smart buildings. By leveraging your existing CCTV network—with no additional hardware required—the platform generates rich business intelligence to optimise operations and elevate customer experiences. The product suite includes Smart Count for real-time people counting and footfall trend analysis, Smart Queue for monitoring checkout wait times and reducing trolley abandonment, and Smart Zone for mapping high- and low-traffic areas to optimise venue layouts. Trolley Analytics tracks cart usage and prevents pushouts without entry gates, while Slip and Fall detection sends immediate alerts to staff when accidents or loitering are detected, making it suitable for retail, care homes, and data centres. Facit follows a structured four-step deployment process—Brief, Evaluate, Develop, and Launch—ensuring smooth integration without disruption to existing operations. Live alerts, in-depth reporting dashboards, and a fully trained AI model support ongoing decision-making. The platform also integrates natively with Axis cameras. Ideal for enterprise retail chains, commercial real estate operators, and smart building managers looking to drive efficiency, improve tenant satisfaction, and increase profitability through data-driven insights.
Key Features
- Smart Count – People Counting: Tracks entries and exits in real time, providing in-depth footfall trend reports and live occupancy alerts.
- Smart Queue – Queue Management: Monitors checkout wait times across all lanes, triggers live alerts when thresholds are breached, and calculates lost sales from trolley abandonment.
- Smart Zone – Behaviour Tracking: Identifies high- and low-traffic zones within a venue, enabling data-driven layout optimisation and accurate zone-level attribution.
- Trolley Analytics: Tracks trolley usage patterns and sends real-time security alerts for pushouts, improving peak-hour operations without requiring entry gates.
- Slip and Fall Detection: Delivers immediate headset, phone, or email notifications when accidents or loitering are detected, keeping staff and visitors safe.
Use Cases
- Retail chains monitoring in-store footfall trends to optimise staffing and store layouts during peak hours.
- Supermarkets reducing checkout queue abandonment by receiving live alerts when wait times exceed defined thresholds.
- Smart building managers tracking space utilisation to help tenants right-size their office footprint.
- Security teams in retail stores receiving real-time alerts when trolleys are taken beyond store boundaries.
- Care home facilities using Slip and Fall detection to ensure immediate staff response to accidents or emergencies.
Pros
- No Additional Hardware Required: Works with existing CCTV infrastructure, eliminating costly hardware upgrades and minimising deployment disruption.
- Actionable Real-Time Alerts: Live notifications for occupancy, queue length, trolley pushouts, and safety incidents enable immediate operational responses.
- Versatile Industry Coverage: Applicable across retail, smart buildings, care homes, and data centres, making it a flexible solution for diverse enterprise needs.
- Structured Expert-Led Deployment: A four-step process (Brief, Evaluate, Develop, Launch) ensures the solution is fully tailored and trialled before going live.
Cons
- Enterprise-Only Pricing: The consultation-based sales model means pricing is not transparent and may be prohibitive for smaller businesses.
- CCTV Infrastructure Dependency: Effectiveness depends on the quality and coverage of existing camera installations; poor setups may require upgrades.
- Limited Self-Service Options: The platform is deployed and maintained by Facit's team, offering little room for self-service configuration or experimentation.
Frequently Asked Questions
Does Facit Analytics require new cameras or hardware?
No. Facit Analytics is designed to work with your existing CCTV network, so no additional hardware purchases are necessary in most cases.
What industries does Facit Analytics serve?
The platform primarily targets retail and smart building operators, but its Slip and Fall module is also used in care homes and data centres.
How does the deployment process work?
Facit follows a four-step process: Brief (requirements gathering), Evaluate (CCTV infrastructure review), Develop (AI model training and trials), and Launch (full deployment with ongoing maintenance).
Does Facit Analytics integrate with third-party camera systems?
Yes, Facit offers native integration with Axis cameras and can work with a variety of existing CCTV setups.
How is pricing structured?
Facit Analytics uses a consultation-based pricing model. You schedule a call with their team to discuss your requirements and receive a tailored quote.
