About
Faithful Counseling is an online therapy platform built on BetterHelp's infrastructure, offering accessible and convenient mental health support for individuals and couples. It connects users with licensed, board-accredited therapists including psychologists (PhD/PsyD), licensed professional counselors (LPC), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW), and licensed mental health counselors (LMHC). The platform's smart matching algorithm pairs users with the most suitable therapist based on their specific needs, preferences, and demographics — all from a pool of over 32,000 qualified providers. Users can communicate with their therapist through multiple modalities: asynchronous text messaging, real-time chat, phone calls, or face-to-face video sessions, offering unmatched flexibility compared to traditional in-office therapy. Key features include flexible scheduling (users view their therapist's full calendar and book at their convenience), 150+ digital worksheets and therapeutic modules, and free access to 20+ weekly live group seminars hosted by expert therapists. Switching therapists is simple and requires just a button click. Faithful Counseling is ideal for individuals dealing with depression, anxiety, relationship challenges, trauma, grief, and other mental health concerns who prefer the convenience of online therapy over traditional office visits. With over 6.4 million people helped, it represents a comprehensive, professional-grade alternative to conventional in-person therapy.
Key Features
- Smart Therapist Matching: Answer a short questionnaire and get matched with a licensed therapist from a pool of 32,000+ providers based on your needs, preferences, and demographics.
- Multiple Communication Modes: Engage with your therapist through text messaging, real-time chat, phone calls, or video sessions — whichever format you feel most comfortable with.
- 150+ Digital Worksheets & Modules: Access a library of therapeutic worksheets and modules that complement your sessions and support your mental health journey between appointments.
- Free Weekly Group Seminars: Join 20+ live, interactive weekly group sessions led by expert therapists at no extra cost, covering a variety of mental health topics.
- Flexible Scheduling & Easy Switching: View your therapist's full calendar and book sessions on your schedule. Switch providers instantly with just a click if needed.
Use Cases
- Individuals managing anxiety, depression, or stress who want professional support without commuting to an office.
- Couples seeking relationship counseling or marriage therapy from the convenience of their home.
- Busy professionals who need flexible scheduling and the ability to message a therapist between live sessions.
- People in remote or underserved areas who lack access to local licensed mental health professionals.
- Anyone processing grief, trauma, or major life transitions who wants ongoing, easily accessible therapeutic support.
Pros
- Massive Provider Network: With 32,000+ licensed therapists, users are highly likely to find a provider who matches their specific needs, issues, and preferences.
- Flexible Communication Options: The ability to message anytime and choose between chat, phone, or video gives users unmatched flexibility compared to traditional therapy.
- Comprehensive Support Resources: Digital worksheets, group seminars, and asynchronous messaging create a holistic support system beyond just scheduled sessions.
Cons
- Subscription-Based Pricing: The platform operates on a paid subscription model, which may be a barrier for users seeking free or low-cost mental health support.
- No In-Person Sessions: Being entirely online means it's not suitable for individuals who require or strongly prefer face-to-face, in-office therapy.
- Not for Crisis Situations: The platform is not designed for emergency mental health crises; users in acute distress are directed to contact emergency services instead.
Frequently Asked Questions
What credentials do the therapists have?
All therapists on the platform are licensed professionals, including psychologists (PhD/PsyD), licensed professional counselors (LPC), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW), or licensed mental health counselors (LMHC). They must have at least 3 years of experience and 1,000 hours of hands-on practice.
How does the therapist matching process work?
After signing up, you answer a series of questions about your needs, preferences, and the issues you're facing. The platform's algorithm then matches you with an available therapist best suited to your profile.
Can I switch therapists if I'm not satisfied?
Yes. If you're unhappy with your matched therapist for any reason, you can switch to a new provider at any time with a simple button click — no complicated process required.
What communication options are available?
You can communicate with your therapist via asynchronous text messaging (no scheduling needed), real-time chat sessions, phone calls, or video sessions. You choose the format that works best for you.
Is Faithful Counseling available on mobile devices?
Yes, the platform is accessible from any smartphone, tablet, or computer, so you can reach your therapist from anywhere with an internet connection.
