About
Freed is an ambient AI medical scribe and clinician assistant purpose-built for small and midsized healthcare practices. By listening to patient-clinician conversations in real time, Freed automatically generates accurate, specialty-specific clinical notes without requiring any manual charting after the visit. The platform goes beyond transcription — it offers a full suite of clinical workflow tools including one-click EHR integration with top browser-based systems, pre-visit patient summaries for faster preparation, and a coding assistant that produces optimized ICD-10, CPT, and E/M codes. It also automates the creation of referral letters and patient instructions, helping clinicians reclaim after-hours time. In 2025, Freed has transcribed over 32 million patient visits and returned nearly 6 million hours to clinicians annually across 1,300+ clinics. The platform is HIPAA-compliant, uses industry best practices, and does not store patient audio. A newer Front Desk product adds an AI receptionist and communications platform for front-of-office workflows. Freed is designed for community clinicians — nurse practitioners, family medicine, psychiatry, OB/GYN, pediatrics, and more — with affordable plans starting at $39/month and custom group pricing for larger clinics.
Key Features
- Ambient AI Scribe: Listens to patient-clinician conversations in real time and automatically produces specialty-specific, accurate clinical notes with no manual charting required.
- One-Click EHR Integration: Seamlessly pushes completed notes directly into the clinician's existing browser-based EHR system with a single click, eliminating copy-paste friction.
- Coding Assistant: Automatically generates optimized ICD-10, CPT, and E/M billing codes from visit documentation, reducing after-hours administrative work and coding errors.
- Visit Preparation & Decision Support: Provides clinicians with concise patient summaries before each visit and surfaces quick clinical answers during the encounter for better-informed care.
- Letters & Patient Instructions: Generates referral letters, patient instructions, and other common clinical correspondence automatically, saving significant time after each visit.
Use Cases
- Automating real-time clinical note generation during patient visits to eliminate manual charting
- Producing accurate ICD-10 and CPT billing codes from visit documentation to streamline medical billing
- Preparing clinicians with patient history summaries and decision support before each appointment
- Generating referral letters and patient instructions automatically after visits to reduce after-hours administrative work
- Managing front-desk communications and patient intake with an AI receptionist for small and midsized clinics
Pros
- Massive Time Savings: Freed has returned nearly 6 million hours annually to its clinician users by eliminating manual charting and after-hours documentation.
- HIPAA-Compliant & Secure: The platform is fully HIPAA-compliant, follows industry security best practices, and does not store patient audio recordings.
- Affordable for Small Practices: Plans start at just $39/month, making enterprise-grade AI scribe technology accessible to community clinics and individual providers.
- Multi-Specialty Support: Trained for a wide range of specialties including family medicine, psychiatry, OB/GYN, pediatrics, allergy, and more.
Cons
- Subscription Required: There is no permanent free tier; ongoing use requires a paid plan starting at $39/month after the initial trial period.
- Browser-Based EHR Dependency: EHR integration is limited to browser-based systems, which may not cover all practice management platforms used by every clinic.
- Designed for Smaller Practices: Freed is intentionally built for community and midsized clinics rather than large healthcare systems, which may limit scalability for enterprise deployments.
Frequently Asked Questions
Is Freed HIPAA-compliant?
Yes. Freed is fully HIPAA-compliant, uses industry-standard security practices, and does not store patient audio after processing.
Which medical specialties does Freed support?
Freed supports a wide range of specialties including nurse practitioners, family medicine, internal medicine, psychiatry, mental health, pediatrics, functional medicine, OB/GYN, and others.
How does Freed integrate with my EHR?
Freed integrates with top browser-based EHR systems and allows clinicians to push completed notes with a single click, without switching platforms or copy-pasting.
How much does Freed cost?
Freed offers individual plans starting at $39/month (Starter), $79/month (Core), and $104/month (Premier, billed annually). Custom group pricing is available for clinics with multiple providers.
What is Freed's Front Desk product?
Freed's Front Desk is an AI receptionist and communications platform designed to handle front-of-office workflows, available separately starting at $149/month.
