About
GetUBetter is an evidence-based, CE-marked digital self-management support platform designed for healthcare systems, GP practices, and Integrated Care Systems (ICSs) to help patients recover from and manage common musculoskeletal (MSK) conditions and women's pelvic health issues. The platform spans the full care pathway—covering new, recurrent, and long-term MSK injuries, women's pelvic floor dysfunction, perioperative support, safe waiting list management, and living with chronic pain. A dedicated menopause support module is also available. GetUBetter provides patients with the knowledge, skills, and confidence to self-manage their conditions, reducing overreliance on clinical resources. Measurable outcomes include significant reductions in physiotherapy referrals, MSK-related GP appointments, prescriptions, and urgent care attendance. For healthcare organisations, it delivers an ROI of £4.20 for every £1 spent. The platform is built on a co-design methodology with rapid deployment capabilities and robust clinical safety protocols, ensuring personalised care for diverse patient populations. It promotes digital inclusion and integrates into NHS pathways including NHS 111. Rated 4.5 stars on both Apple App Store and Google Play, GetUBetter is the highest-scoring MSK app in the ORCHA app library. It is suitable for patients aged 16 and above and is used across 40% of English ICSs, covering millions of eligible patients.
Key Features
- MSK Self-Management Pathways: Covers all common musculoskeletal injuries and conditions with personalised, evidence-based recovery programmes for new, recurrent, and long-term cases.
- Women's Pelvic Health & Menopause Support: Dedicated modules for pelvic floor dysfunction and menopause, helping women self-manage with confidence at any life stage.
- Perioperative & Safe Waiting Support: Supports patients on physiotherapy waiting lists to remain active and prepared, reducing deterioration and unnecessary escalation.
- NHS Pathway Integration: Embedded into NHS 111 and Integrated Care System workflows, enabling seamless referral and population-level deployment.
- Clinically Validated & CE Marked: Built on co-design principles with robust clinical safety assurance, making it the highest-scoring MSK app in the ORCHA app library.
Use Cases
- NHS Integrated Care Systems deploying a scalable MSK self-management solution to reduce GP appointment demand and physiotherapy waiting lists.
- Patients self-managing back pain, shoulder injuries, or other common MSK conditions at home using evidence-based exercise and recovery programmes.
- Women seeking guided support for pelvic floor dysfunction, post-natal recovery, or menopause-related symptoms without immediate specialist referral.
- Healthcare trusts supporting surgical patients on waiting lists to stay active, prepared, and to avoid condition deterioration before their procedure.
- GP practices reducing MSK-related prescription rates and urgent care referrals by empowering patients with structured digital self-management tools.
Pros
- Proven Clinical Impact: Delivers measurable reductions in GP appointments, physiotherapy referrals, prescriptions, and urgent care visits, with a £4.20 ROI per £1 spent.
- Wide NHS Adoption: Trusted by 40% of English Integrated Care Systems and embedded in NHS 111, demonstrating strong institutional credibility and scale.
- High Patient Satisfaction: Rated 4.5 stars on both Apple App Store and Google Play, reflecting strong usability and patient engagement.
- Comprehensive Condition Coverage: Addresses a broad range of MSK conditions, pelvic health, perioperative needs, and chronic pain in a single platform.
Cons
- Access Dependent on Healthcare Provider: Patients typically access GetUBetter through their NHS provider or ICS, meaning availability varies by region and individual patients cannot independently subscribe.
- Condition Scope is Specialised: The platform is focused exclusively on MSK and pelvic health; it does not cover other chronic condition categories or general wellness.
- B2B Pricing Model: Pricing is structured for healthcare organisations rather than individuals, which may limit direct access for private patients outside NHS partnerships.
Frequently Asked Questions
What conditions does GetUBetter support?
GetUBetter supports all common musculoskeletal (MSK) injuries and conditions (e.g., back pain, joint pain, sprains), women's pelvic health and pelvic floor dysfunction, perioperative needs, safe waiting list management, living with chronic pain, and menopause.
How do patients access GetUBetter?
Patients are typically referred to GetUBetter through their NHS GP, Integrated Care System, or via the NHS 111 pathway. The platform is available on web, iOS, and Android. The minimum user age is 16.
Is GetUBetter clinically validated?
Yes. GetUBetter is CE marked, evidence-based, and is the highest-scoring MSK app in the ORCHA app library. It is built using a co-design methodology with strong clinical safety protocols.
What impact does GetUBetter have on healthcare utilisation?
GetUBetter has demonstrated significant reductions in physiotherapy referrals, MSK-related GP appointments, MSK prescriptions, and urgent care attendance. It delivers a return on investment of £4.20 for every £1 spent by healthcare organisations.
Which healthcare organisations use GetUBetter?
GetUBetter is trusted by 40% of English Integrated Care Systems and has thousands of GP practices engaged, covering millions of eligible patients across England.
