About
Copilot in Viva Glint is an enterprise AI solution built into Microsoft's Viva Glint employee engagement platform. Designed for HR professionals and organizational leaders, it dramatically reduces the time spent manually reading and interpreting employee survey results and open-text comments. Using natural language AI and Microsoft 365 Copilot technology, it can summarize up to 8,000 employee comments on any chosen theme within seconds. The tool became generally available in November 2024 and has already seen 86% active usage among enabled enterprise tenants. A built-in Copilot chatbox interface lets users ask follow-up questions, drill down into specific themes, and surface targeted insights directly from their survey data—without needing data science expertise. Copilot in Viva Glint is aimed at large organizations where manual comment analysis at scale was previously impossible. Enterprise HR teams, senior business leaders, and people managers can use it to understand employee sentiment faster and translate that understanding into meaningful action. Upcoming roadmap features include multi-language support, full survey score summarization alongside comment analysis, expanded access for smaller team managers (reducing the team size threshold from 10 to 5), and AI-guided action recommendations to improve employee experience and business outcomes.
Key Features
- AI Comment Summarization: Summarizes up to 8,000 open-text employee survey comments on any theme in seconds, replacing hours of manual reading.
- Copilot Chatbox Interface: An interactive chatbox lets HR and managers ask follow-up questions and drill down into specific themes within survey summaries.
- Theme-Based Filtering: Users can filter and summarize feedback data around specific topics or themes relevant to their organization's unique needs.
- Enterprise-Scale Engagement Analytics: Designed for large organizations, enabling analysis of employee groups and segments that were previously too large to review manually.
- Action-Oriented Insights: Translates summarized feedback into actionable guidance, helping managers improve team experience and business outcomes.
Use Cases
- An HR team at a large enterprise summarizes 8,000 employee survey comments by theme in seconds to identify top engagement drivers.
- A senior leader uses the Copilot chatbox to drill into specific feedback topics before a quarterly all-hands meeting.
- A people analytics team filters survey sentiment data by department or demographic group to surface previously inaccessible insights.
- A manager of a mid-sized team uses Copilot summaries to quickly understand team morale after a recent organizational change.
- HR business partners generate comment summaries across multiple survey waves to track how employee sentiment evolves over time.
Pros
- Massive Time Savings: Reduces what used to take days of manual comment review into seconds, freeing up HR and leadership bandwidth significantly.
- High Adoption and Satisfaction: 86% of enabled enterprise tenants showed active usage within five months of launch, with strong month-over-month retention.
- Seamless Microsoft 365 Integration: Natively embedded within the Microsoft Viva ecosystem, requiring no additional tooling or data migration for existing customers.
Cons
- Enterprise-Only Access: Requires a Microsoft Viva Glint subscription, limiting availability to larger organizations with Microsoft 365 enterprise licensing.
- Feature Set Still Maturing: Key capabilities such as multi-language support, score summarization, and expanded manager access are still on the roadmap and not yet available.
- Minimum Team Size Threshold: Currently requires a minimum of 10 respondents for Copilot summaries, excluding managers of smaller teams — though this is planned to reduce to 5.
Frequently Asked Questions
What is Copilot in Viva Glint?
Copilot in Viva Glint is an AI feature integrated into Microsoft's employee engagement platform that uses large language model technology to summarize and analyze employee survey comments and feedback at scale.
When did Copilot in Viva Glint become available?
It became publicly available for Viva Glint customers in November 2024.
How many comments can Copilot in Viva Glint summarize?
Copilot in Viva Glint can summarize up to 8,000 employee comments on a chosen theme in a matter of seconds.
Who is Copilot in Viva Glint designed for?
It is primarily designed for HR professionals and senior leaders at large organizations who need to quickly interpret large volumes of employee survey feedback without manual effort.
Does Copilot in Viva Glint support multiple languages?
Multi-language support is currently on the product roadmap. The team is working to allow users to ask questions and receive responses in their preferred language.
