About
Gyant Health AI, rebranded as Fabric, is a comprehensive AI-driven care access and enablement platform designed for health systems, health plans, employers, and brokers. At its core, Fabric simplifies, automates, and unifies care experiences by combining an AI Assistant, a Provider Directory, a Virtual Care Platform, and a Clinical Network into a single integrated solution. The AI Assistant serves as patients' first stop for care, offering conversational AI, symptom checking, triage and routing, and intelligent navigation. The Provider Directory uses smart, customizable decision trees to guide patients to the right care while streamlining scheduling and improving discoverability. The Virtual Care Platform automates clinical symptom gathering and facilitates care delivery across chat, phone, video, and asynchronous channels. For employers and brokers, Fabric offers Evo, a virtual care service providing intelligent access, faster answers, and seamless navigation for healthier, more productive members. The platform also includes Engagement & Pathways tools that help reduce readmission rates, improve patient outcomes, and support proactive outreach. Fabric integrates with existing EMR systems and technology stacks, prioritizing security and compliance for enterprise deployments. Its 50-state virtual provider network expands clinical capacity and patient access nationwide. By reducing administrative and clinical busywork, Fabric helps organizations lower care costs while delivering consumer-grade healthcare experiences.
Key Features
- AI Assistant & Conversational Chat: Provides patients with an intelligent first point of contact for care—offering symptom checking, triage, routing, and navigation through a conversational AI interface.
- Smart Provider Directory: Guides patients to the right care using customizable decision trees that improve discoverability, streamline scheduling, and expand access to appropriate providers.
- Virtual Care Platform: Automates clinical symptom gathering and facilitates care delivery across chat, phone, video, and asynchronous channels with managed and custom clinical protocols.
- Engagement & Pathways: Proactively engages patients through care pathways and outreach campaigns to reduce readmission rates and improve long-term health outcomes.
- 50-State Clinical Network: Expands clinical capacity and patient access through Fabric's nationwide virtual provider network, ensuring care availability regardless of geography.
Use Cases
- A health system deploys Fabric's AI Assistant and Provider Directory to guide patients through symptom triage and route them to the appropriate in-person or virtual care setting, reducing unnecessary ER visits.
- An employer integrates Evo (Fabric's Virtual Care Service) to offer their workforce on-demand access to virtual providers, improving employee health outcomes and reducing healthcare costs.
- A health plan uses Fabric's Engagement & Pathways tools to send personalized post-discharge outreach to members, reducing readmission rates and improving chronic disease management.
- A hospital network leverages Fabric's Virtual Care Platform to deliver asynchronous and synchronous telehealth services, increasing care capacity without adding clinical staff.
- An insurance broker recommends Fabric's Evo service to employer clients as a high-value, seamless virtual care benefit that differentiates their benefits package and lowers total cost of care.
Pros
- End-to-End Care Platform: Combines AI navigation, virtual care, provider directory, and engagement tools into a single integrated platform, reducing the need for multiple point solutions.
- Seamless EMR Integration: Complements existing electronic medical records and technology stacks, minimizing disruption while enhancing clinical and administrative workflows.
- Multi-Stakeholder Support: Designed to serve health systems, health plans, employers, and brokers, making it a versatile solution for diverse healthcare organizations.
Cons
- Enterprise-Only Pricing: Fabric is positioned as an enterprise solution with no publicly available pricing or self-serve plans, making it inaccessible for smaller organizations or individual providers.
- Implementation Complexity: As a comprehensive platform with multiple modules and EMR integrations, onboarding and deployment can require significant time and technical resources.
Frequently Asked Questions
What is Gyant Health AI / Fabric?
Gyant Health AI has rebranded to Fabric. It is an AI-powered care access and enablement platform that helps health systems, health plans, employers, and brokers simplify patient interactions, automate clinical workflows, and deliver virtual care at scale.
Who is Fabric designed for?
Fabric serves health systems and hospitals, health plans, employers, and insurance brokers looking to improve care access, reduce costs, and deliver consumer-grade healthcare experiences for their patients or members.
What is the AI Assistant feature?
The AI Assistant is a conversational AI interface that acts as patients' first stop for care. It offers symptom checking, intelligent triage and routing, and navigation to appropriate care options via chat.
Does Fabric integrate with existing EMR systems?
Yes, Fabric is designed to complement and integrate with existing electronic medical records (EMRs) and healthcare technology stacks, enabling organizations to enhance their workflows without replacing existing infrastructure.
What is Evo, the Virtual Care Service?
Evo is Fabric's managed virtual care service tailored for employers and brokers. It provides members with intelligent access to care, faster answers, and seamless navigation through a 50-state virtual provider network.
