About
Heidi Health is a comprehensive AI care partner designed to support clinicians throughout their entire working day — from the consultation room to follow-up care. At its core, Heidi offers an AI Scribe that automatically generates clinical notes from patient conversations, eliminating hours of manual documentation. Its Evidence feature allows clinicians to rapidly look up research, treatment options, and comparative data without leaving their workflow. The Comms module streamlines patient-facing communications, making it easier to explain diagnoses and coordinate care. Heidi also offers Remote, a 21-gram wearable microphone that works fully offline with on-device encryption, enabling accurate documentation in wards, operating theatres, rural clinics, and noisy emergency departments — anywhere care happens. The platform is HIPAA and GDPR compliant, built with enterprise-grade privacy and security standards. Heidi serves a wide range of clinical specialties including Family Medicine, Mental Health, Nursing, Allied Health, Dentistry, and Veterinary care. It is chosen by hospital networks and healthcare systems to improve workforce efficiency and clinician wellbeing. According to KLAS Research, 100% of surveyed customers said they would purchase Heidi again. Whether you're a solo practitioner or part of a large health system, Heidi is built to reduce admin overhead, improve care quality, and give clinicians more time with patients.
Key Features
- AI Clinical Scribe: Automatically generates accurate clinical notes from patient conversations in real time, drastically reducing documentation time after each visit.
- Evidence Lookup: Enables clinicians to instantly search medical research, treatment guidelines, and comparative clinical data without disrupting their workflow.
- Patient Communications (Comms): Helps clinicians draft clear, accurate patient-facing messages to explain diagnoses, treatment plans, and follow-up instructions with ease.
- Heidi Remote Wearable Device: A 21-gram offline wearable microphone with on-device encryption, enabling documentation anywhere care happens — from busy EDs to rural clinics.
- Enterprise-Grade Security & Compliance: Built to HIPAA, GDPR, and AU/NZ/UK regulatory standards, with deep clinical review and privacy-first architecture for healthcare organizations.
Use Cases
- A GP uses Heidi's AI Scribe to automatically generate consultation notes after each patient visit, reducing after-hours admin work.
- A hospital system deploys Heidi across its clinical workforce to improve documentation accuracy and reduce clinician burnout.
- A rural clinician uses Heidi Remote to capture patient encounters in areas with poor connectivity, with notes synced when back online.
- A mental health practitioner uses Heidi to draft follow-up care plans and patient communications quickly between sessions.
- A medical trainee uses Heidi's Evidence feature to look up treatment options and research during clinical rotations in real time.
Pros
- Significant Time Savings: Clinicians report meaningful hours returned to patient care each week by automating note-taking and administrative tasks.
- Broad Specialty Support: Supports over 10+ clinical specialties including GPs, nurses, mental health professionals, dentists, and veterinarians.
- Works Anywhere with Remote Device: The offline wearable mic removes reliance on a desk or quiet environment, making documentation flexible for all care settings.
- Strong Clinical Validation: Models are tested in real-world clinical scenarios and reviewed by a dedicated medical team, with 100% of KLAS-surveyed customers willing to repurchase.
Cons
- Healthcare-Specific Focus: Heidi is purpose-built for clinical environments and is not suitable for general-purpose transcription or productivity use cases outside healthcare.
- Hardware Cost for Remote: The Heidi Remote wearable device likely involves additional hardware costs on top of software subscription fees.
- Enterprise Features May Require Custom Pricing: Advanced features for hospital systems and large health organizations may require enterprise agreements rather than standard self-serve plans.
Frequently Asked Questions
What is Heidi Health?
Heidi Health is an AI-powered clinical assistant that helps healthcare professionals automate documentation, look up medical evidence, and communicate with patients more efficiently.
Is Heidi Health HIPAA and GDPR compliant?
Yes. Heidi is built to meet the highest global privacy and security standards including HIPAA, GDPR, and regional regulations for AU/NZ, Canada, and the UK.
What is Heidi Remote?
Heidi Remote is a 21-gram wearable microphone that operates fully offline with on-device encryption, allowing clinicians to document patient encounters in any environment without needing a desk or internet connection.
Which medical specialties does Heidi support?
Heidi supports 10+ specialties including Family Medicine, Nursing, Mental Health, Allied Health, Dentistry, Veterinary care, and more.
Is Heidi free to use?
Heidi offers a free plan to get started. Paid plans with additional features and enterprise options are also available for larger clinical teams and healthcare systems.
