About
Hellotax VAT is a comprehensive EU VAT compliance platform built specifically for online sellers, Amazon FBA merchants, and cross-border e-commerce businesses operating within Europe. The self-developed VAT automation software serves as the central hub for all compliance activities, giving sellers a single dashboard to monitor thresholds, storage limits, goods movement, and filing deadlines across multiple EU countries. Upon connecting your marketplaces or uploading transaction data via CSV, the software automatically validates data in real time, detects applicable VAT rates, and organizes all returns and declarations for easy export. A standout feature is the Tax Letter Inbox, powered by AI-based recognition technology that receives, processes, and translates official correspondence from EU tax authorities into English — extracting key deadlines and action items directly into the dashboard. Hellotax supports a range of compliance services including VAT registration, VAT returns and filings, One-Stop-Shop (OSS) returns, Import One-Stop-Shop (IOSS) registration, and dropshipping VAT management. It integrates with major marketplaces and e-commerce platforms, making it especially valuable for sellers using Amazon FBA or running multi-country storefronts. The core VAT software is available for free, while additional services such as access to the Tax Letter Inbox and local tax advisors are included in paid service packages.
Key Features
- VAT Automation Dashboard: Monitors VAT thresholds, storage limits, and goods movement across EU countries in real time, automatically detecting applicable VAT rates and organizing all filings in one place.
- AI-Powered Tax Letter Inbox: Receives, processes, and translates official correspondence from EU tax authorities into English using AI, extracting deadlines and action items directly into the dashboard.
- Marketplace & Sales Channel Integration: Connects with major e-commerce marketplaces and supports CSV uploads, enabling seamless import of transaction data for automated VAT compliance tracking.
- OSS & IOSS Compliance: Supports One-Stop-Shop (OSS) and Import One-Stop-Shop (IOSS) registrations and filings, simplifying cross-border VAT obligations for EU and non-EU sellers.
- Multi-Country VAT Registration & Filings: Facilitates VAT registrations and return filings across a range of European countries, with access to local tax advisors included in service packages.
Use Cases
- Amazon FBA sellers using pan-EU fulfillment programs who need automated VAT monitoring and filings across multiple EU countries.
- E-commerce store owners running cross-border shops within the EU who want to stay VAT compliant without speaking local languages.
- Dropshipping businesses managing multi-leg supply chains across the EU that require specialized VAT handling.
- Digital services companies selling to EU customers who need to navigate VAT on digital products and OSS filings.
- Online retailers expanding into new EU markets who need VAT registration and ongoing compliance support from local tax advisors.
Pros
- Free Core Software: The foundational VAT monitoring and automation dashboard is available at no cost, lowering the barrier to entry for small and growing e-commerce businesses.
- AI-Driven Tax Letter Processing: The Tax Letter Inbox eliminates language barriers by automatically translating and summarizing tax authority communications, enabling sellers to operate confidently in foreign markets.
- All-in-One EU Compliance Hub: Covers VAT registration, filings, OSS, IOSS, and dropshipping VAT in a single platform, reducing the need for multiple tools or advisors.
- Seamless Marketplace Integration: Native integrations with major marketplaces like Amazon make data syncing straightforward for FBA and multi-channel sellers.
Cons
- Key Features Locked Behind Paid Plans: The Tax Letter Inbox and access to local tax advisors are only available with paid service packages starting at €39/month, limiting the free tier's utility.
- EU-Only Focus: Hellotax is designed exclusively for EU VAT compliance and does not support tax obligations outside of Europe, which may be limiting for globally operating sellers.
- Pricing Scales per Country: Costs can increase significantly for sellers needing VAT registrations and filings in multiple EU countries simultaneously.
Frequently Asked Questions
Is the Hellotax VAT software really free?
Yes, the core VAT automation software — including the dashboard, marketplace integrations, threshold monitoring, and data validation — is available for free. Advanced features like the Tax Letter Inbox and access to local tax advisors require a paid service package starting from €39/month.
What is the Tax Letter Inbox?
The Tax Letter Inbox is an AI-powered feature that receives official correspondence from EU tax authorities on your behalf, automatically processes and translates the letters into English, and displays key deadlines and action items in your Hellotax dashboard.
Which marketplaces and platforms does Hellotax integrate with?
Hellotax integrates with major e-commerce marketplaces and platforms. It also supports manual CSV file uploads for sellers whose platforms may not have a direct integration.
Which EU countries does Hellotax cover for VAT registrations and filings?
Hellotax covers VAT registrations and return filings across a variety of European countries. During a free consultation call with their VAT experts, you can identify which countries are relevant for your business and find the right service package.
Does Hellotax support One-Stop-Shop (OSS) and IOSS compliance?
Yes, Hellotax offers dedicated support for both the One-Stop-Shop (OSS) EU VAT return and Import One-Stop-Shop (IOSS) registration and compliance, simplifying VAT obligations for both EU-based and non-EU sellers shipping goods into Europe.
