About
Kennel Link is a comprehensive, cloud-based kennel management software designed to help pet boarding, daycare, and grooming businesses operate more efficiently. Originally developed in 2000 for a family-owned kennel, the platform has grown into a full-featured solution for pet care facility owners of all sizes. The boarding module offers intuitive scheduling for reservations and tracks payments and pet vaccination records in one place. The daycare module mirrors this functionality while supporting prepaid package management and facility-specific customizations. Groomers benefit from a dedicated calendar, commission tracking based on individual earnings, and integrated billing. Kennel Link also includes a complete retail point-of-sale system with product management and optional barcode scanner support, making it easy to sell supplies and merchandise alongside services. Integrated credit card processing enables fast, seamless transactions directly within the platform. Robust reporting tools give business owners visibility into revenue, reservations, and operational metrics so they can make informed decisions. Because Kennel Link is entirely cloud-hosted, customer data is stored securely off-site—protecting businesses from data loss due to hardware theft or failure. The platform is recognized by its users for being easy to learn, responsive customer support, and the flexibility to accommodate growing or changing service offerings.
Key Features
- Boarding & Daycare Scheduling: Easily manage reservations, track pet vaccinations, and handle prepaid daycare packages through a centralized, intuitive calendar interface.
- Grooming Management: Manage groomer calendars, track appointments, handle billing, and calculate commissions based on each groomer's earnings.
- Retail Point of Sale: Full POS system with product inventory management and optional barcode scanner support for fast, accurate retail sales.
- Integrated Credit Card Processing: Process customer payments quickly and securely without leaving the platform, reducing friction at checkout.
- Reports & Business Analytics: Access a wide range of built-in reports to monitor revenue, reservations, and overall business performance at a glance.
Use Cases
- A dog boarding kennel uses Kennel Link to schedule and track reservations, verify vaccination records, and bill customers without manual paperwork.
- A doggy daycare facility manages prepaid package balances and daily attendance records for recurring clients using the daycare module.
- A grooming salon tracks each groomer's appointment calendar and automatically calculates commissions based on completed services.
- A pet care business sells leashes, treats, and supplies through the built-in POS system using a barcode scanner at the front desk.
- A kennel owner monitors revenue trends, occupancy rates, and outstanding invoices remotely while on vacation using the cloud-based reporting tools.
Pros
- Truly Cloud-Based: No software installation required—owners can manage their facility remotely from any internet-connected device, and customer data is safely stored off-site.
- All-in-One Solution: Covers boarding, daycare, grooming, retail, and billing in a single platform, eliminating the need for multiple disconnected tools.
- Responsive Customer Support: Users consistently praise the support team for being quick to respond and willing to accommodate customizations as businesses grow.
- Easy to Use: Designed from the ground up for non-technical users, making onboarding straightforward even for first-time business owners.
Cons
- Niche Focus: The platform is purpose-built for pet care facilities and is not suitable for other types of service businesses.
- Limited Public Pricing Transparency: Pricing details are not prominently displayed on the website, requiring prospective customers to contact the company for a quote.
- No Native Mobile App Mentioned: There is no indication of a dedicated iOS or Android app; access is via browser, which may be less convenient on mobile devices.
Frequently Asked Questions
Is Kennel Link cloud-based or do I need to install software?
Kennel Link is entirely cloud-based. There is nothing to install—you simply log in from any internet-connected device and access your kennel data from anywhere.
Can Kennel Link handle both boarding and grooming businesses?
Yes. Kennel Link includes dedicated modules for boarding, daycare, and grooming, so facilities offering multiple services can manage everything from a single platform.
Does Kennel Link support retail and point-of-sale transactions?
Yes. It includes a complete POS module with product inventory management, optional barcode scanner integration, and integrated credit card processing.
What happens to my data if my hardware is stolen or damaged?
Because Kennel Link stores all data in the cloud off-site, your customer records and reservation history are safe even if your local computers are lost, stolen, or damaged.
Can I track pet vaccination records in Kennel Link?
Yes. Vaccination tracking is built into the boarding, daycare, and grooming modules, allowing you to ensure all pets in your facility are up to date on required vaccines.
