About
Kry is a comprehensive digital-first healthcare provider based in Sweden, offering 24/7 access to a wide range of medical professionals through its mobile app and web platform. Patients can connect via chat or video call with doctors, nurses, psychologists, physiotherapists, dietitians, and midwives — all without leaving home. When a physical examination is required, Kry's network of over 34 physical clinics (vårdcentraler) provides same-day appointments through the app. The platform covers an extensive range of health needs, including prescription renewals, mental health support (including child and adolescent psychiatry via BUP), dermatology consultations, sexual health, allergy treatment, and specialist referrals. Kry also offers structured wellness programs such as weight management, chronic condition management (e.g., high blood pressure, migraines), and corporate occupational health services. Users can register with Kry as their primary care provider (lista dig), gaining access to a dedicated care team, seamless digital-to-physical care transitions, and a personal health record. The service is particularly well-suited for individuals and families seeking convenient, high-quality healthcare without long waiting times. With over 14 million care meetings completed and a 4.9-star rating in the App Store, Kry is one of Scandinavia's leading digital health platforms.
Key Features
- 24/7 Digital Consultations: Chat or video call with doctors, nurses, psychologists, physiotherapists, dietitians, and midwives at any time of day through the app.
- Same-Day Physical Clinic Appointments: Book in-person visits at 34+ Kry clinics directly through the app when a physical examination is required.
- Digital Prescription Renewal: Quickly renew prescriptions online without an in-person visit, saving time for patients managing ongoing conditions.
- Mental Health & Specialist Care: Access psychology services, child and adolescent psychiatry (BUP), dermatology, and other specialist care all within one platform.
- Personal Health Programs: Structured programs for weight management, high blood pressure, migraines, menopause, and more — combining digital and physical care.
Use Cases
- A parent uses Kry at midnight to chat with a nurse about their child's fever, receiving immediate guidance without an emergency room visit.
- A working professional renews their blood pressure prescription digitally through the app during their lunch break, avoiding a clinic trip.
- A patient experiencing anxiety books a video session with a Kry psychologist, accessing mental health support within hours rather than weeks.
- An HR manager enrols company employees in Kry's occupational health (företagshälsovård) program to reduce sick leave and improve staff wellbeing.
- A person with a skin rash books a dermatology consultation via the app, shares photos, and receives a diagnosis and treatment plan without leaving home.
Pros
- Comprehensive Care Under One Roof: Combines digital consultations with physical clinics, enabling seamless transitions between remote and in-person care.
- Round-the-Clock Availability: Healthcare professionals are accessible 24/7 in the app, dramatically reducing wait times compared to traditional clinics.
- Wide Range of Specialties: Covers primary care, mental health, dermatology, women's health, paediatrics, and occupational health in a single platform.
- High User Satisfaction: Rated 4.9 stars on the App Store and trusted for over 14 million care meetings, reflecting strong patient trust.
Cons
- Sweden-Focused Availability: Kry's full-service offering, including physical clinics and regional healthcare integration, is primarily available in Sweden.
- Patient Fees Apply: While partially subsidised through the Swedish healthcare system, patient fees (patientavgifter) still apply to many consultations.
- Registration Required for Full Access: To access personalised care and a dedicated care team, users must register Kry as their primary care provider (lista dig).
Frequently Asked Questions
How do I book a digital appointment on Kry?
Download the Kry app, create an account, and select the type of professional you need (doctor, nurse, psychologist, etc.). You can start a chat or video call directly within the app at any time.
Can I renew my prescription through Kry?
Yes. Kry offers a quick digital prescription renewal service. A healthcare professional reviews your case in the app and issues a renewed prescription if medically appropriate.
What does it mean to 'lista sig' (register) with Kry?
Registering with Kry means choosing one of their clinics as your primary healthcare provider. This gives you access to a dedicated care team, personalised health history, and integrated digital-to-physical care.
Does Kry offer mental health support?
Yes. Kry provides access to psychologists, psychiatrists, and child and adolescent psychiatry (BUP) services, covering issues like anxiety, depression, stress, and burnout.
How much does a Kry consultation cost?
Costs vary depending on the type of consultation and your region in Sweden. Many services are partially covered by the Swedish healthcare system, with standard patient fees (patientavgifter) applying. Kry also offers a high-cost protection ceiling (frikort).
