About
Lockly designs and manufactures some of the most advanced smart locks available, combining patented security technologies with convenient smart home integrations. Their flagship PIN Genie® technology uses a randomly shuffling keypad layout to prevent onlookers from memorizing PIN patterns, while 3D fingerprint sensors provide fast, reliable biometric entry. The Lockly Visage introduces industry-first facial recognition — simply walk up to the door and it unlocks hands-free using dual infrared sensors that work even in low-light conditions. For video intercom needs, Lockly TapCom offers app-free video calling and remote unlocking, making it ideal for short-term rental hosts and multifamily properties where guests shouldn't need to install an app. Remote monitoring, real-time alerts, and smartphone control are available via the Lockly Home App, with optional Wi-Fi Hub connectivity for Bluetooth-enabled devices. Lockly supports Apple Home, Apple Home Key, and the Matter standard, ensuring broad smart home ecosystem compatibility. Their LocklyPRO platform caters to property managers, home builders, contractors, and residential communities with scalable access control solutions. Every product comes with 24/7 customer support and up to a 5-year warranty, reflecting the brand's commitment to mission-critical home security.
Key Features
- PIN Genie® Randomized Keypad: Patented peek-proof technology that randomly shuffles the positions of digits on the keypad, making it impossible for onlookers to guess your PIN by watching your hand movements.
- 3D Biometric Fingerprint Access: Advanced 3D fingerprint sensor enables fast, secure entry by touch, supporting multiple registered fingerprints for family members or authorized users.
- Industry-First Facial Recognition: Lockly Visage uses dual infrared sensors to recognize your face and unlock automatically as you approach the door, even in complete darkness or low-light conditions.
- App-Free Video Intercom (TapCom): Lockly TapCom allows guests to see, speak, and be granted entry via video intercom without needing to download any app or create an account — perfect for short-term rentals.
- Remote Smartphone Control: Monitor, control, and receive real-time alerts from anywhere in the world via the Lockly Home App, with Wi-Fi Hub support for Bluetooth-only devices.
Use Cases
- Homeowners replacing traditional deadbolts with keyless, smartphone-controlled smart locks for convenient daily access.
- Short-term rental hosts using Lockly TapCom to manage guest arrivals without requiring app downloads or physical key exchanges.
- Property managers and multifamily building operators deploying LocklyPRO for centralized, scalable access control across multiple units.
- Smart home enthusiasts integrating Lockly with Apple Home, Siri, or Matter-compatible ecosystems for unified home automation.
- Businesses and offices requiring multi-method access control (fingerprint, PIN, card, smartphone) with remote monitoring capabilities.
Pros
- Multiple Authentication Methods: Supports fingerprint, facial recognition, PIN, smartphone app, RFID card, and Apple Home Key — giving users maximum flexibility in how they access their home.
- No App Required for Guests: TapCom's app-free video intercom means hosts can grant access to guests, delivery drivers, or visitors without any setup on the guest's side.
- Broad Smart Home Compatibility: Works with Apple Home, supports Apple Home Key and Matter, making it easy to integrate with existing smart home ecosystems.
- Strong Warranty & Support: Up to 5-year warranty and 24/7 customer support from Lockly specialists provide peace of mind for a mission-critical security device.
Cons
- Premium Hardware Cost: Lockly's advanced technology comes at a higher price point than traditional locks or basic smart locks, which may not suit budget-conscious buyers.
- Wi-Fi Hub Required for Remote Access: Bluetooth-only models require an additional Secure Link Wi-Fi Hub purchase to enable remote smartphone control and real-time alerts.
- Installation Complexity: Some models, particularly those with video and facial recognition capabilities, may require professional installation or careful DIY setup.
Frequently Asked Questions
What is PIN Genie® technology?
PIN Genie® is Lockly's patented security feature that randomly shuffles the positions of digits on the touchscreen keypad each time it is used. This prevents shoulder-surfing attacks where someone could memorize your PIN by watching your finger movements.
Does Lockly work with Apple Home and Matter?
Yes, select Lockly models support Apple Home and Apple Home Key, and Lockly also supports the Matter smart home standard, ensuring compatibility with a wide range of smart home platforms and voice assistants.
Can guests unlock the door without downloading an app?
Yes. Lockly TapCom offers app-free video intercom and remote unlocking, allowing homeowners to let in guests, couriers, or visitors without requiring them to install any application or create an account.
What is LocklyPRO and who is it for?
LocklyPRO is Lockly's commercial and multifamily access control platform designed for property managers, residential communities, home builders, contractors, and locksmiths. It provides centralized management of multiple units and access points.
What warranty does Lockly offer?
Lockly products come with up to a 5-year warranty, along with free shipping on orders over $50, 30-day hassle-free returns, and 24/7 customer support from Lockly specialists.
