About
Mews is a modern, cloud-native hospitality operating system designed to power every aspect of hotel management from a single platform. Built for hotels, hotel groups, hostels, motels, extended stays, and independent properties, Mews replaces fragmented legacy tools with a fully integrated suite covering Property Management (PMS), Point-of-Sale (POS), Embedded Payments, and AI-driven Revenue Management (RMS). The platform's PMS streamlines the entire guest journey—from reservation and check-in to housekeeping, upsells, group events, and accounting. The integrated POS simplifies food and beverage operations while sharing data seamlessly with the wider system. Payments are fully embedded and automated, supporting tokenization, multicurrency terminals, automated reconciliation, and flexible financing. Mews' Revenue Management System leverages AI for dynamic pricing, demand forecasting, and portfolio-level group pricing, enabling revenue managers to maximize RevPAR with minimal manual effort. A marketplace of 1,000+ hospitality integrations allows properties to extend the platform to fit their specific needs. Hoteliers using Mews report a 45% increase in direct bookings, 45% uplift in RevPAR, 93% reduction in front-desk calls, and 100% automated payment processing. With an open API, developer documentation, and a 10x reduction in onboarding time, Mews is built for both independent boutique hotels and large chains seeking a competitive, data-driven edge.
Key Features
- AI-Powered Revenue Management: Dynamic pricing, demand forecasting, and portfolio-level group pricing driven by AI help revenue managers maximize RevPAR with less manual effort.
- Unified Property Management (PMS): Manage reservations, housekeeping, upsells, groups and events, guest check-in, and accounting and billing from a single cloud-native platform.
- Embedded Payments: Fully integrated payment processing with tokenization, multicurrency terminal support, automated reconciliation, and flexible financing options.
- Integrated Point-of-Sale (POS): Purpose-built hotel restaurant and F&B POS that shares data with the PMS and payments layer for seamless operations and reporting.
- 1,000+ Marketplace Integrations: Connect Mews to over a thousand hospitality apps and services via an open API and developer-friendly docs to build a custom tech stack.
Use Cases
- A boutique hotel replacing its legacy PMS with a cloud-native system to automate check-in, housekeeping coordination, and direct booking growth.
- A hotel group managing multiple properties from a single platform, using portfolio-level dynamic pricing and group rate controls to maximize revenue.
- A hostel operator streamlining mixed private room and bed inventory management alongside automated payment processing.
- A hotel restaurant running food and beverage operations on an integrated POS that shares data with the front desk and accounting systems.
- A revenue manager using AI-driven demand forecasting and dynamic pricing to reduce manual rate-setting and increase RevPAR.
Pros
- All-in-One Platform: PMS, POS, payments, and revenue management are natively integrated, eliminating the need to juggle multiple disconnected systems.
- Proven Revenue Impact: Customers report measurable outcomes including a 45% increase in direct bookings and RevPAR, and 100% automated payment processing.
- Extensive Integration Ecosystem: Over 1,000 hospitality integrations via an open API give properties the flexibility to customize their tech stack without losing centralized control.
- Fast Onboarding: Mews has achieved a 10x reduction in onboarding time, making it faster to deploy than traditional legacy PMS solutions.
Cons
- Enterprise Pricing: Mews is a paid enterprise platform with no free tier; smaller independent properties may find the cost significant compared to simpler tools.
- Requires Demo to Evaluate: Pricing and full feature access require booking a sales demo, making it harder to self-evaluate without engaging the sales team.
- Hospitality-Specific Scope: Designed exclusively for hotels and hospitality businesses, so it is not useful for other industries or non-accommodation venues.
Frequently Asked Questions
What types of properties does Mews support?
Mews supports a wide range of property types including hotels, hotel groups and chains, small and independent hotels, extended stay properties, hostels, and motels.
Does Mews include revenue management tools?
Yes. Mews includes a dedicated AI-powered Revenue Management System (RMS) with dynamic pricing, demand forecasting, and portfolio and group pricing controls.
How does Mews handle payments?
Payments are fully embedded within both the PMS and POS. Features include tokenization, multicurrency terminal support, automated reconciliation, and flexible financing options.
Can Mews integrate with third-party tools?
Yes. The Mews Marketplace offers 1,000+ hospitality integrations, and an open API plus developer documentation allow custom connectivity to additional tools and services.
How long does it take to onboard with Mews?
Mews has reduced typical PMS onboarding time by 10x compared to legacy systems, allowing properties to get up and running significantly faster.
