About
Momence is the #1 all-in-one software platform designed for experience-based businesses — including yoga studios, pilates studios, gyms, fitness centers, spin studios, spas, physiotherapy clinics, recreation centers, dance schools, and salons. It replaces multiple disconnected tools with a unified solution that handles every aspect of running and growing a class or event-based business. At its core, Momence offers a powerful class and appointment scheduling system that supports online and in-person bookings, memberships, packs, and embeddable schedule widgets for your website. Its AI-powered Inbox centralizes all customer communication via two-way SMS, email, and in-app messaging, while intelligent segmentation enables targeted outreach and newsletters. Momence's automation engine allows businesses to build workflows that handle lead nurturing, intro-to-member conversion, at-risk member retention, and staff task management — reducing manual effort across the board. The Spotfiller feature automatically fills last-minute class cancellations by reaching out to waitlisted clients. Additional features include a point-of-sale system with contactless card reader support and retail inventory tracking, staff management with customizable permissions and payroll reporting, robust KPI dashboards, and an on-demand video library with LMS course capabilities. Momence is ideal for small business owners and multi-location operators who want to put their backend on autopilot and spend more time on the experiences they deliver.
Key Features
- Class & Appointment Scheduling: Manage all online and in-person bookings in one place, with support for memberships, packs, and embeddable schedule widgets for your website.
- AI-Powered Inbox: Centralize all customer communication via two-way SMS, email, and in-app messaging, with AI-assisted responses and hyper-segmented outreach.
- Marketing Automations: Build automated sequences to nurture leads, convert intro clients into members, retain at-risk members, and manage staff tasks — all on autopilot.
- Point of Sale & Payments: Accept in-person payments with a contactless card reader, manage retail inventory, and streamline checkout for a seamless customer experience.
- On-Demand Video & LMS: Build and sell access to a branded on-demand video library and LMS courses, bundled directly with membership offerings.
Use Cases
- A yoga studio owner automates their entire client journey — from online booking and intro-offer conversion to membership retention and newsletter campaigns — without hiring extra admin staff.
- A gym uses Momence's Spotfiller to automatically fill last-minute class cancellations, maximizing attendance and revenue without manual outreach.
- A spa manages appointment scheduling, in-person payments via POS, retail product inventory, and staff payroll all within a single platform.
- A dance school builds and sells access to an on-demand video library, bundling digital content with in-person class memberships to create recurring revenue.
- A multi-location fitness business uses Momence's reporting dashboards and staff management tools to monitor KPIs, control staff permissions, and make data-driven decisions across all locations.
Pros
- Truly All-in-One: Replaces multiple disconnected tools (scheduling, CRM, POS, email, reporting) with a single unified platform, reducing cost and complexity.
- Purpose-Built for Experience Businesses: Designed specifically for studios, gyms, spas, and class-based businesses, with industry-specific workflows out of the box.
- AI-Powered Automation: The AI Inbox and Spotfiller features reduce manual workload, automatically filling class spots and handling customer inquiries without staff intervention.
- Flexible for Various Business Types: Supports yoga, pilates, fitness, spin, spa, physiotherapy, dance, salon, and recreation businesses — versatile across the wellness industry.
Cons
- Industry-Specific Focus: Primarily designed for class and event-based wellness businesses — less suited for retail, e-commerce, or service businesses outside this niche.
- Pricing Not Publicly Listed: Exact pricing tiers are not displayed upfront, requiring users to book a demo or start a trial to understand full costs.
- Learning Curve for Full Feature Set: The breadth of features — automations, LMS, POS, reporting — may require onboarding time before getting the most out of the platform.
Frequently Asked Questions
What types of businesses is Momence designed for?
Momence is built for class and event-based businesses including yoga studios, pilates studios, gyms, fitness centers, spin studios, spas, physiotherapy clinics, dance schools, recreation centers, and salons.
Does Momence offer a free trial?
Yes, Momence offers a free trial so you can explore the platform before committing to a paid plan. You can start directly from their website without needing a credit card.
Can I embed my class schedule on my own website?
Yes, Momence allows you to embed your schedule and high-converting landing pages directly on your website so clients can book without leaving your site.
What is the Spotfiller feature?
Spotfiller is an automated tool that detects last-minute class cancellations or empty spots and reaches out to eligible members or waitlisted clients to fill those spots — boosting revenue and attendance automatically.
Does Momence support on-demand content and video libraries?
Yes, Momence includes a built-in on-demand video library and LMS course builder. You can create and sell digital content, bundling it with memberships or offering it as a standalone product.
