About
Netsmart is an enterprise-grade Electronic Health Record (EHR) platform purpose-built for hospice and post-acute care providers. Its hospice EHR solution streamlines the full care continuum—from admission through bereavement—by automating documentation workflows, facilitating IDG meeting coordination, and enabling real-time data sharing across care teams. The platform's CareFabric ecosystem integrates hospice care with adjacent settings including home health, palliative care, skilled nursing, assisted living, and behavioral health, enabling seamless care transitions and reducing duplicated effort. Built-in compliance tools help organizations stay aligned with CMS requirements and value-based care models. Key capabilities include simplified clinical documentation that reduces charting time, scheduling and billing automation, population health analytics, and interoperability with outside systems and payers. Netsmart's hospice software also supports IDG collaboration tools to coordinate team-based care plans and track patient outcomes over time. Designed for large hospice agencies, multi-site post-acute organizations, and integrated care networks, Netsmart is used by clinicians, administrators, and care coordinators who need a unified platform to manage complex care delivery. Its analytics module surfaces actionable insights for quality reporting, while mobile-friendly documentation supports clinicians working in home and community settings. Netsmart serves a broad range of care settings beyond hospice, including addiction treatment, behavioral health, intellectual and developmental disabilities, public sector agencies, and state veterans' homes.
Key Features
- Streamlined Clinical Documentation: Reduces charting time with intuitive templates and automated workflows designed specifically for hospice and post-acute clinical staff.
- IDG Collaboration Tools: Facilitates interdisciplinary group meetings with shared care plans, task tracking, and real-time communication across the care team.
- Compliance & Value-Based Care Support: Built-in regulatory guidance and reporting tools help organizations meet CMS requirements and quality measures for value-based care models.
- CareFabric Integrated Platform: Connects hospice with home health, palliative care, skilled nursing, behavioral health, and other care settings within a unified ecosystem.
- Population Health Analytics: Delivers actionable data insights across patient populations to support quality reporting, outcome tracking, and operational decision-making.
Use Cases
- A regional hospice agency uses Netsmart to automate admission documentation and reduce clinician charting time, freeing staff to spend more time with patients.
- A multi-site post-acute organization leverages CareFabric to coordinate care transitions between hospice, home health, and skilled nursing facilities on a single platform.
- A hospice medical director uses Netsmart's IDG tools to run structured interdisciplinary team meetings and ensure all care plan updates are captured and actioned in real time.
- A compliance officer relies on Netsmart's built-in reporting to track quality measures and prepare documentation for CMS value-based care audits.
- A large integrated health network uses Netsmart's population health analytics to monitor outcomes across behavioral health, hospice, and addiction treatment programs.
Pros
- Purpose-Built for Hospice & Post-Acute Care: Deep domain specialization means workflows, terminology, and compliance features align closely with the needs of hospice and post-acute providers.
- Broad Care Setting Coverage: The CareFabric platform spans hospice, home health, behavioral health, skilled nursing, and more—reducing the need for multiple disconnected systems.
- Strong Compliance Framework: Built-in CMS compliance tools and ONC certification reduce regulatory risk and simplify quality reporting for value-based care contracts.
Cons
- Enterprise Focus May Limit Small Providers: The platform is optimized for larger agencies and multi-site organizations; smaller hospice providers may find it more complex than needed.
- Pricing Not Publicly Available: Custom enterprise pricing requires direct contact with Netsmart, making it difficult to evaluate cost fit without a sales conversation.
- Implementation Complexity: Deploying a comprehensive EHR across multiple care settings can require significant onboarding time and staff training investment.
Frequently Asked Questions
What is Netsmart's hospice EHR software?
Netsmart's hospice EHR is a cloud-based electronic health record platform designed specifically for hospice agencies. It streamlines clinical documentation, supports IDG collaboration, automates scheduling and billing, and includes compliance tools for value-based care and CMS reporting.
Is Netsmart ONC-certified?
Yes, Netsmart offers ONC-certified EHR solutions for hospice and palliative care, ensuring adherence to interoperability and health IT certification standards required by federal regulations.
What care settings does Netsmart support beyond hospice?
Netsmart's CareFabric platform supports a wide range of settings including home health, palliative care, skilled nursing, assisted living, memory care, behavioral health, addiction treatment, intellectual and developmental disabilities services, and public sector agencies.
How does Netsmart support IDG collaboration?
The platform includes tools to coordinate interdisciplinary group (IDG) meetings, share care plans across team members, track tasks and outcomes, and enable real-time communication—all within the EHR workflow.
How is Netsmart priced?
Netsmart uses custom enterprise pricing based on organization size, care settings, and modules required. Prospective clients must contact Netsmart directly for a tailored quote and demo.
