About
Oticon Companion is the official mobile companion application for Oticon's advanced line of AI-powered hearing aids. Designed for people living with hearing loss, the app connects wirelessly to Oticon hearing devices, allowing users to fine-tune volume, switch listening programs, and monitor battery life — all from their smartphone. At the core of the experience is Oticon's industry-leading AI sound processing technology, which uses Deep Neural Network (DNN) models trained on millions of real-world sound scenes. The AI continuously adapts sound delivery in real time, ensuring clear, natural hearing across a wide range of environments — from busy restaurants to quiet conversations. The app works hand-in-hand with flagship devices like the Oticon Intent (featuring 4D Sensor technology that adjusts hearing support moment-to-moment), the ultra-discreet Oticon Own SI custom hearing aids, and the Oticon Zeal — an invisible hearing aid designed to handle it all. The Oticon Play SI even extends this experience to children with hearing loss. Oticon Companion is ideal for first-time hearing aid users who want a simple, guided experience, as well as experienced users who want granular control over their auditory environment. It supports Bluetooth connectivity for streaming audio from phones, TVs, and other devices, and provides troubleshooting, cleaning guidance, and customer support resources in-app. The companion app is free to download and is supported on both iOS and Android platforms.
Key Features
- Real-Time Hearing Aid Control: Adjust volume, switch listening programs, and monitor battery directly from your smartphone via Bluetooth connectivity.
- Always-On AI Sound Processing: Oticon's Deep Neural Network (DNN) AI continuously analyzes and adapts sound in real time for natural, clear hearing across all environments.
- 4D Sensor Adaptive Technology: Compatible with Oticon Intent hearing aids, the app leverages 4D Sensor data to automatically adjust hearing support as your listening needs shift moment to moment.
- Device & Accessory Management: Pair and manage multiple Oticon hearing aid models including Oticon Zeal, Own SI, Intent, Play SI, and Verit from a single interface.
- In-App Support & Troubleshooting: Access cleaning guides, pairing instructions, and direct customer support resources to keep hearing aids working optimally.
Use Cases
- A hearing aid wearer discreetly adjusting volume and switching listening modes during a noisy business meeting without touching their hearing aids.
- A parent managing their child's Oticon Play SI hearing aids remotely to ensure optimal settings for classroom learning environments.
- An elderly user using the app's in-built troubleshooting guide to resolve pairing issues and keep their hearing aids functioning correctly.
- A new hearing aid user exploring personalization options through the app to find the most comfortable sound profile for daily life.
- A hearing aid owner monitoring battery levels throughout the day to avoid unexpected power loss during important activities.
Pros
- Best-in-Class AI Technology: Oticon's DNN-powered sound processing is trained on millions of real-world sound scenes, outperforming many competitors in natural hearing clarity.
- Wide Device Compatibility: Works across a broad range of Oticon hearing aids for adults and children, including discreet and custom-fit models.
- Free to Use: The companion app is available at no additional cost for all Oticon hearing aid owners on both iOS and Android.
Cons
- Requires Oticon Hardware: The app provides no standalone functionality — it is exclusively useful if you own Oticon hearing aids, which are premium-priced medical devices.
- Limited to Oticon Ecosystem: The app cannot be used with hearing aids from other manufacturers, locking users into the Oticon product family.
Frequently Asked Questions
What is the Oticon Companion app?
Oticon Companion is a free mobile app for iOS and Android that lets users control and personalize their Oticon hearing aids, including volume adjustments, program switching, and battery monitoring.
Does the Oticon Companion app use AI?
Yes. The app is backed by Oticon's AI-powered sound processing engine, which uses Deep Neural Networks (DNN) trained on real-world sound environments to adapt hearing support automatically and continuously.
Which Oticon hearing aids are compatible with the Companion app?
The app is compatible with a wide range of Oticon hearing aids including Oticon Intent, Oticon Zeal, Oticon Own SI, Oticon Verit, Oticon Play SI, and Oticon Jet PX, among others.
Is the Oticon Companion app free?
Yes, the Oticon Companion app is free to download and use on iOS and Android. However, it requires Oticon hearing aids, which are sold separately as prescription medical devices.
Can I stream audio through the Oticon Companion app?
Yes. Compatible Oticon hearing aids support Bluetooth audio streaming from smartphones, TVs, and other devices, which can be managed and controlled through the Oticon Companion app.
