About
Pearly is a purpose-built revenue cycle management (RCM) platform designed for dental practices, group practices, and Dental Service Organizations (DSOs). It automates the full patient billing lifecycle—from digital statement delivery and A/R follow-up to payment plan management and membership program renewals—so dental teams can focus on patient care rather than chasing payments. At its core, Pearly uses rules-based workflow automation and omni-channel patient engagement (text, email, mail) to deliver the right billing message on the right device at the right time. Its ledger-level integrations with 50+ practice management systems ensure accurate, real-time data flows that power every automation. Key capabilities include automated billing and A/R workflows, integrated payment plans and third-party financing, in-house dental membership plan management with automated enrollment and renewals, physical letter and pre-collection mail automation, frictionless online payment experiences, and deep reporting and insights dashboards. Pearly serves both individual dental practices looking to reduce administrative burden and large DSOs managing billing across hundreds of locations from a unified platform. Proven outcomes across thousands of dental professionals include $1.1M collected in the first 45 days, 72% reductions in staff time spent on billing, and recovery of hundreds of thousands in aging A/R write-off risk. It is a paid SaaS solution with pricing available on request.
Key Features
- Automated Billing & A/R Workflows: Rules-based omni-channel automation sends digital statements, payment reminders, and pre-collection notices via text, email, and physical mail to maximize patient collections with minimal staff effort.
- Ledger-Level PMS Integrations: Deep integrations with 50+ practice management systems ingest every transaction from the patient ledger, enabling high-fidelity data streams and accurate billing automation across single or multi-location practices.
- Payment Plans & Financing: Offers integrated in-house payment plans and third-party financing options, allowing patients to pay over time while the practice maintains cash flow and reduces write-offs.
- Dental Membership Plan Management: Automates the full lifecycle of in-house dental membership programs, including patient enrollment, recurring billing, and renewal communications.
- Reporting & Insights: Turns RCM data into actionable dashboards and reports, giving practice managers and DSO leaders visibility into collection rates, aging A/R, staff time saved, and overall billing performance.
Use Cases
- A private dental practice wants to reduce time spent on manual patient billing follow-up and automate statement delivery via text and email.
- A 50+ location DSO needs a unified revenue cycle management platform that integrates with multiple PMS systems and provides consolidated reporting across all offices.
- A dental practice wants to launch an in-house membership program for uninsured patients and automate enrollment, billing, and renewal workflows.
- A practice manager needs to recover a large backlog of aging A/R balances without hiring additional billing staff.
- A dental group wants to offer patients flexible payment plans to reduce treatment decline rates and improve case acceptance.
Pros
- Proven ROI at Scale: Case studies document dramatic outcomes—$1.1M collected in 45 days, 72% staff time reduction, and 47% reductions in aging A/R—across practices of all sizes.
- Comprehensive PMS Ecosystem: 50+ ledger-level integrations cover the vast majority of dental practice management systems, enabling seamless data sync without manual exports.
- All-in-One RCM Platform: Combines billing, A/R, payment plans, membership management, and reporting in one platform, replacing multiple point solutions and reducing vendor overhead.
- Multi-Location DSO Support: Designed to scale from a single private practice to 200+ location DSOs, with unified reporting and workflow management across all offices.
Cons
- Dental-Specific Focus: Pearly is built exclusively for dental practices and DSOs, making it unsuitable for other healthcare specialties or industries.
- Opaque Pricing: Pricing is not published publicly and requires contacting the sales team, which can slow down evaluation for smaller practices on tight budgets.
- Implementation Dependency: Full value realization depends on the quality of the practice's PMS data and staff adoption of new automated workflows, which may require onboarding effort.
Frequently Asked Questions
What practice management systems does Pearly integrate with?
Pearly integrates at the ledger level with 50+ dental practice management systems (PMS), covering the most widely used platforms across private practices and DSOs. Specific integrations can be confirmed during a demo.
Is Pearly suitable for a small single-location dental practice?
Yes. Pearly offers solutions for private dental practices of any size, as well as enterprise plans for DSOs and group practices with multiple locations.
How does Pearly help with aging A/R?
Pearly uses automated omni-channel outreach—digital statements, text reminders, email notices, and physical pre-collection letters—to engage patients with past-due balances, helping practices recover aging A/R without additional staff workload.
Can Pearly manage in-house dental membership plans?
Yes. Pearly includes a full membership plan management module that automates patient enrollment, recurring billing, and renewal communications, helping practices grow and retain their uninsured patient base.
What kind of results can practices expect from Pearly?
Practices using Pearly report an average 33% boost in collection rate, dozens of staff hours saved per office per month, significant reductions in persistent aging A/R, and faster time-to-payment from patients.
