About
Pelago, powered by Singapore Airlines, is a comprehensive travel activities marketplace designed to help travelers plan, discover, and book unforgettable experiences around the world. With access to over 200,000 activities spanning attractions, guided tours, transport, wellness, cruises, theme parks, water sports, food tours, events, and more, Pelago serves as a one-stop destination for every travel need. The platform features an AI-powered virtual assistant and trip planner that helps users find the best things to do at their destination, whether they are looking for popular sightseeing spots or hidden cultural gems. Travelers can easily book airport transfers, rail passes, eSIM and SIM cards, and other travel essentials alongside leisure activities. Pelago rewards loyalty through its KrisFlyer integration — users earn miles on every booking and can redeem miles toward future purchases, making it especially attractive for frequent Singapore Airlines and Scoot passengers who can also unlock exclusive discounts of up to S$150. The platform supports multiple currencies and languages, catering to a truly global audience. With a mobile app offering app-exclusive promos, secure payment processing, and verified reviews, Pelago delivers a reliable and high-quality booking experience. It is ideal for solo travelers, families, and group trip planners seeking curated local experiences across Asia and beyond.
Key Features
- 200,000+ Global Activities: Access a vast catalog of tours, attraction tickets, transport, eSIMs, wellness, cruises, theme parks, food tours, and events across worldwide destinations.
- AI Virtual Assistant & Trip Planner: An intelligent virtual assistant and built-in trip planner help travelers discover top-rated activities and plan itineraries tailored to their destinations.
- KrisFlyer Miles Integration: Earn KrisFlyer miles on every booking and redeem them toward future purchases, with exclusive perks for Singapore Airlines and Scoot passengers.
- Travel Essentials Booking: Book airport transfers, eSIM and SIM cards, rail passes, and ferry tickets all in one place alongside leisure activities.
- Multi-Currency & Multi-Language Support: Supports 20+ currencies and 8 languages including English, Japanese, Korean, Thai, and more, serving a truly global traveler base.
Use Cases
- A family planning a holiday to Tokyo uses Pelago to book Universal Studios Japan tickets, a food tour, and airport transfers all in one place.
- A frequent Singapore Airlines flyer earns KrisFlyer miles on attraction tickets and tours booked through Pelago during layovers and vacations.
- A solo traveler visiting Singapore purchases an eSIM card, Gardens by the Bay tickets, and a pottery class through Pelago before departure.
- A group of friends exploring Bangkok browses Pelago's curated activity catalog to find top-rated tours and water sport experiences.
- A business traveler uses Pelago to pre-book private airport transfers and lounge access across multiple international destinations.
Pros
- Deep Singapore Airlines Integration: Seamless KrisFlyer miles earning and redemption, plus exclusive discounts for Singapore Airlines and Scoot passengers, adds significant loyalty value.
- Comprehensive One-Stop Booking: Covers everything from attraction tickets and guided tours to airport transfers and SIM cards, eliminating the need to use multiple booking platforms.
- Trusted & Verified Platform: Backed by Singapore Airlines with verified reviews, secure payments, and high-quality vetting standards that inspire confidence in bookings.
- Mobile App Exclusives: The dedicated mobile app offers exclusive promotional codes and convenient on-the-go booking management for travelers.
Cons
- Asia-Pacific Destination Focus: While the platform covers global destinations, its strongest coverage and deals are centered around Asia-Pacific regions, which may limit appeal for travelers to other continents.
- Miles Benefits Primarily for Singapore Airlines Flyers: The KrisFlyer rewards and passenger perks deliver most value to existing Singapore Airlines ecosystem users, offering less incentive for travelers with other airline loyalties.
- Activity Costs Not Included in Platform Fee: All bookings involve direct payment for activities; there is no subscription tier that provides free access to experiences or significant platform-level discounts beyond promotions.
Frequently Asked Questions
What is Pelago and who operates it?
Pelago is a travel activities and experiences booking platform operated by Encounters Pte. Ltd., a Singapore Airlines company. It allows travelers to discover and book tours, attractions, transport, and travel essentials worldwide.
Can I earn KrisFlyer miles when booking on Pelago?
Yes. Pelago is integrated with Singapore Airlines' KrisFlyer loyalty program. You can earn miles on every booking made through the platform and redeem accumulated miles toward future purchases.
Is there a Pelago mobile app?
Yes, Pelago has a mobile app available for iOS and Android. App users can access exclusive promotional codes (e.g., APP10 for 10% off) and manage their bookings conveniently on the go.
What types of activities can I book on Pelago?
Pelago offers 200,000+ bookable options including attraction tickets, guided tours, airport transfers, eSIM and SIM cards, rail passes, cruises, theme park tickets, food tours, water sports, wellness experiences, classes, and events.
Are there discounts available for Singapore Airlines passengers?
Yes. Singapore Airlines passengers can receive up to S$150 off bookings, and Scoot passengers can receive up to S$15 off, as part of exclusive passenger perks offered through Pelago.
