About
PlushCare is a leading telehealth platform serving over 1 million members, providing access to board-certified physicians and licensed therapists through secure, HIPAA-compliant video visits — 24/7, from any device. With a 4.9-star App Store rating from over 130,000 reviews, PlushCare delivers high-quality, convenient healthcare across a wide spectrum of needs. The platform handles urgent care for non-emergency conditions such as UTIs, sinus infections, STDs, rashes, asthma, and COVID, as well as ongoing primary and preventive care. Patients can get new prescriptions or refills — including antibiotics, antivirals, antifungals, and mental health medications — and save up to 80% using PlushCare's prescription discount card. Mental health services include online therapy with licensed therapists and medication management for anxiety, depression, ADHD, and bipolar disorder. PlushCare also offers medically supervised weight loss programs featuring FDA-approved medications such as Wegovy, Zepbound, and Ozempic, along with type-2 diabetes management. Additional services include pediatric care, chronic disease management, sexual health, and general wellness checkups with lab test orders. PlushCare is in-network with most major health insurance plans, though insurance is not required. The platform is designed for all ages and life stages, making comprehensive healthcare accessible and affordable from the comfort of home.
Key Features
- 24/7 Urgent Care via Video: Access urgent care for non-emergency conditions like UTIs, sinus infections, COVID, and STDs anytime via secure video visit, from any location.
- Online Prescriptions & Refills: Get new prescriptions or refill existing medications online with board-certified doctors, and save up to 80% with a prescription discount card at your chosen pharmacy.
- Mental Health Therapy & Medication: Connect with licensed therapists for online therapy and receive medication management for anxiety, depression, ADHD, and bipolar disorder.
- Medically Supervised Weight Loss: Access personalized weight loss programs with FDA-approved medications including Wegovy, Zepbound, and Ozempic under the care of board-certified physicians.
- Insurance Accepted: In-network with most major health insurance plans; patients without insurance can also use the platform and pay out of pocket.
Use Cases
- Getting a prescription refill or new medication online without visiting a physical clinic or waiting for an appointment
- Receiving urgent care for a UTI, sinus infection, or rash late at night or on weekends when local clinics are closed
- Starting a medically supervised weight loss program with access to FDA-approved GLP-1 medications like Wegovy or Ozempic
- Accessing online therapy and mental health medication management for anxiety, depression, or ADHD from the privacy of home
- Managing a chronic condition such as type-2 diabetes with regular virtual check-ins and ongoing treatment plan support from a board-certified doctor
Pros
- Around-the-Clock Availability: Urgent care and doctor access is available 24/7, making it easy to get timely medical attention without waiting for office hours.
- Comprehensive All-in-One Platform: Covers urgent care, prescriptions, mental health, weight loss, chronic care, pediatrics, and preventive care in a single convenient app.
- High Patient Satisfaction: Rated 4.9 stars on the App Store with over 130,000 reviews, reflecting strong trust and consistent quality of care.
- Prescription Savings: Discount card saves patients up to 80% on medications, and insurance coverage further reduces out-of-pocket costs.
Cons
- Not Suitable for Emergencies: PlushCare only treats non-emergency conditions; patients experiencing life-threatening situations must go to an in-person emergency room.
- Controlled Substance Restrictions: Regulatory constraints mean certain controlled substances cannot be prescribed through the platform, limiting some treatment options.
- Costs Without Insurance: Patients without insurance coverage may face significant out-of-pocket appointment fees, making it potentially expensive for uninsured users.
Frequently Asked Questions
Is PlushCare available 24/7?
Yes, PlushCare offers urgent care video visits 24/7, regardless of your time zone or location, so you can see a doctor whenever you need one.
Does PlushCare accept insurance?
PlushCare is in-network with most major health insurance plans. Insurance is not required, and patients can pay out of pocket if preferred.
Can I get a prescription through PlushCare?
Yes, board-certified PlushCare doctors can issue new prescriptions and refills online for a wide range of medications, including antibiotics, antivirals, mental health drugs, and weight loss medications.
What conditions does PlushCare treat?
PlushCare treats conditions including UTIs, sinus infections, STDs, rashes, COVID, asthma, anxiety, depression, ADHD, and chronic diseases, and also offers preventive care and pediatric services.
How does PlushCare protect my medical information?
PlushCare uses HIPAA-compliant, encrypted video technology to ensure all consultations and personal health information remain private and secure.
