About
Pool Operation Management (POM) is a full-service pool education and management company operating since 1980. Their flagship offering is the National Swimming Pool Foundation® (NSPF®) Certified Pool/Spa Operator® (CPO®) certification course, a nationally recognized credential required by New Jersey, New York, Massachusetts, Maine, Florida, Georgia, and many other states. POM offers the CPO® course in both in-person two-day formats and virtual/online training, with sessions available across Connecticut, Florida, Georgia, Hawaii, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and South Carolina. Beyond certification training, POM provides a comprehensive range of pool services including openings and closings, weekly maintenance, leak detection, upgrades, repairs, homeowner training, and pool inspections for both commercial and residential properties. They also offer consulting and expert witness services for legal or compliance matters. POM's online resource hub includes pool calculators, troubleshooting guides, tools and standards references, state regulation summaries, and pool service FAQs — making it a one-stop platform for pool professionals and owners. Their shop carries test kits, safety signage, cleaning accessories, and log books. The company's philosophy centers on preventative maintenance to reduce long-term expenses, improve system efficiency, and prevent accidents.
Key Features
- CPO® Certification Courses: Teaches the NSPF® Certified Pool/Spa Operator® certification in two-day in-person or virtual formats, required by multiple U.S. states for commercial pool operation.
- Commercial & Residential Pool Services: Full-service pool management including openings, closings, weekly maintenance, leak detection, repairs, and upgrades for both commercial and residential clients.
- Online & Virtual Training: Flexible remote learning options for CPO® certification, making it accessible to pool professionals across the country without requiring in-person attendance.
- Pool Tools, Calculators & Resources: Online pool calculators, troubleshooting guides, state regulation summaries, and standards references to help pool operators stay compliant and efficient.
- Consulting & Expert Witness Services: Professional pool consulting and expert witness support for operators, property managers, and legal matters related to pool safety and compliance.
Use Cases
- A commercial pool operator in New Jersey completing the required CPO® certification to comply with state bathing codes.
- A hotel or municipality enrolling facility staff in virtual CPO® training to ensure year-round regulatory compliance.
- A residential homeowner hiring POM for seasonal pool opening, closing, and weekly maintenance services.
- A pool professional using POM's online calculators and troubleshooting guides to diagnose water chemistry or equipment issues.
- A legal team retaining POM as an expert witness for a pool safety or liability case.
Pros
- Decades of Industry Experience: With operations since 1980 and award-winning instructors, POM brings deep expertise in pool safety, management, and regulatory compliance.
- Multi-State CPO® Course Coverage: Courses are available across 12+ states and offered both in-person and virtually, making certification accessible regardless of location.
- Comprehensive Resource Hub: Free online tools including pool calculators, troubleshooting guides, and state regulation references provide ongoing value beyond certification training.
Cons
- Service Area Limitations: Physical pool maintenance and inspection services are primarily concentrated in New Jersey and nearby states, limiting availability for clients in other regions.
- Paid Courses & Services: All certification courses and pool services are fee-based with no free tier, which may be a barrier for individual homeowners or small operators on a tight budget.
Frequently Asked Questions
What is the CPO® certification and who needs it?
The Certified Pool/Spa Operator® (CPO®) certification is a nationally recognized credential from the National Swimming Pool Foundation® that teaches proper pool maintenance and safety. It is required by New Jersey, New York, Massachusetts, Maine, Florida, Georgia, and many other states and counties for commercial pool operation.
How long does the CPO® certification course take?
The standard CPO® course is a two-day in-person program. POM also offers online and virtual training options that allow participants to complete coursework at their own pace.
Does POM offer services for residential pool owners?
Yes. In addition to commercial pool management, POM provides residential services including openings, closings, weekly maintenance, leak detection, repairs, homeowner training, and pool inspections.
In which states does POM offer CPO® courses?
POM offers in-person CPO® courses in Connecticut, Florida, Georgia, Hawaii, Maine, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, and South Carolina, as well as virtual options nationwide.
What resources does POM provide for ongoing pool management?
POM's website includes free tools such as pool calculators, a troubleshooting guide, state regulation references, pool service FAQs, and tips — all designed to help pool operators maintain compliance and efficiency between training sessions.
