About
PrescribeWellness Connect, operating under the Outcomes Premium brand, is an all-in-one pharmacy management platform designed to help independent and chain pharmacies drive performance, improve patient outcomes, and grow revenue. The platform consolidates four core modules—Opportunities, Engagement, Clinical, and Vaccines—into a single, data-driven dashboard. The Opportunities module enables pharmacies to streamline workflows using Pharmacy Tasks, Patient Profiles, Medicare Plan Finder, and Manufacturer Opportunities, turning dispensing data into actionable insights. The Engagement module allows pharmacies to communicate with patients via multi-channel messaging (text, app, IVR), schedule appointments, and collect intake data digitally. The Clinical module supports expanded practice through clinical documentation, medical billing, eCare Plans, point-of-care test workflows (influenza, strep, COVID-19), and Collaborative Practice Agreements (CPAs). The Vaccines module automates immunization record management and transmits patient data to state and local registries via bidirectional connectivity, ensuring no eligible patient is missed and generating year-round revenue. Outcomes Premium also provides access to paid clinical opportunities (MTM, CMR, TIPs) directly within the platform, adding additional revenue streams for participating pharmacies. It is built for community and independent pharmacies looking to modernize their clinical services and patient care delivery.
Key Features
- Unified Clinical Dashboard: Consolidates Opportunities, Vaccines, Clinical, and Engagement modules in one platform, giving pharmacists a single place to manage all patient care activities.
- Vaccine Management & Registry Reporting: Automates immunization record management with bidirectional connectivity to state and local registries, ensuring compliance and identifying eligible patients year-round.
- Multi-Channel Patient Engagement: Enables pharmacies to reach patients via text, app, and IVR for appointment scheduling, medication reminders, and targeted health campaigns.
- Clinical Documentation & Medical Billing: Supports point-of-care testing workflows, eCare Plans, medical claims submission, and Collaborative Practice Agreements to expand pharmacy practice and billing capabilities.
- Paid Clinical Opportunities (MTM, CMR, TIPs): Provides access to reimbursable clinical opportunities like Medication Therapy Management and Comprehensive Medication Reviews directly within the platform.
Use Cases
- A community pharmacy uses the MTM and CMR modules to identify high-risk patients, complete reimbursable medication reviews, and submit claims directly within the platform.
- An independent pharmacy automates flu season vaccine outreach by sending targeted text and IVR reminders to eligible patients and reporting immunizations directly to the state registry.
- A pharmacy chain tracks late refills and adherence gaps across its patient population using the Opportunities dashboard to proactively reach out and improve medication adherence rates.
- A pharmacist expands clinical services by using point-of-care testing workflows for strep and COVID-19 alongside eCare Plans and Collaborative Practice Agreements managed within the platform.
- A pharmacy administrator runs multi-channel campaigns to promote new clinical services, schedules patient appointments online, and collects intake forms digitally to reduce in-store wait times.
Pros
- All-in-One Solution: Combines clinical, vaccine, engagement, and revenue modules in a single platform, eliminating the need for multiple disconnected tools and saving significant time.
- Data-Driven Patient Opportunities: Leverages existing pharmacy dispensing and patient data to surface actionable clinical opportunities, late refills, and vaccination gaps automatically.
- Proven Time Savings: Real pharmacy case studies report saving an estimated 3+ hours per week through automated vaccine task management, submissions, and registry reporting.
- Additional Revenue Streams: Paid MTM, CMR, and TIP opportunities are accessible within the platform, directly supplementing pharmacy income beyond dispensing.
Cons
- Pharmacy-Specific Use Case: The platform is purpose-built for pharmacies, making it unsuitable for other healthcare or non-pharmacy business settings.
- Pricing Not Transparent: Subscription costs and module pricing are not publicly listed, requiring direct sales contact to evaluate costs for a given pharmacy.
- Learning Curve for Full Adoption: With four integrated modules and numerous features, new users may require training and onboarding time to leverage the full platform effectively.
Frequently Asked Questions
What is PrescribeWellness Connect / Outcomes Premium?
It is an all-in-one pharmacy performance platform by Outcomes that brings together clinical services, vaccine management, patient engagement, and paid revenue opportunities (MTM, CMR, TIPs) in a single dashboard.
What types of clinical opportunities does the platform support?
The platform supports Medication Therapy Management (MTM), Comprehensive Medication Reviews (CMR), Targeted Intervention Programs (TIPs), point-of-care testing (influenza, strep, COVID-19), and Evaluation & Management services.
Does the platform handle vaccine registry reporting?
Yes. The Vaccines module provides bidirectional connectivity to state and local immunization registries, automatically transmitting patient data and surfacing targeted vaccine opportunities.
How does the patient engagement module work?
Pharmacies can send messages to patients via text, app, and IVR (voice), run targeted campaigns, schedule appointments, and collect patient intake data digitally before visits.
Is Outcomes Premium available in all US states?
Most features are available nationwide. The Vaccine Collaborative Practice Agreement (CPA) is currently available in 39 states. Availability of specific features may vary by state regulations.
