About
ProPet Software is an all-in-one management platform designed specifically for pet care businesses — including kennels, dog daycares, grooming salons, dog trainers, and retail operations. Founded in 2014 by kennel owners who experienced the industry's real challenges firsthand, ProPet remains 100% founder-owned with no outside investors, ensuring the product stays laser-focused on serving pet businesses rather than chasing investor-driven growth. The platform enables clients to self-book online 24/7, cutting down phone traffic and freeing up staff. Automated SMS reminders and email marketing tools reduce no-shows and keep clients engaged, while built-in report cards delight pet parents and drive repeat visits. Integrated credit card processing via Stripe and Square accelerates payments without manual invoice chasing. ProPet's vaccination manager automates reminders and securely stores records in the cloud so nothing falls through the cracks. A smart pricing engine supports fully flexible rate structures, and real-time business reporting delivers visibility into revenue, occupancy, and payments from a single dashboard. Additional features include a companion mobile app, kennel occupancy view, pet photography tools, and customizable forms. Security is enterprise-grade — GDPR compliant, geo-redundant, and supporting two-factor authentication. Integrations span QuickBooks, Mailchimp, Zapier, Stripe, and Square, with an Open API slated for general release soon. Free setup and data migration are included for all new customers, making it easy to switch from any existing system. ProPet is ideal for small to mid-sized pet care businesses seeking an intuitive, purpose-built platform that covers every facet of their operation.
Key Features
- Online Self-Service Booking: Clients can book appointments 24/7 online without calling, reducing phone traffic and freeing up staff to focus on pet care.
- Automated Text & Email Reminders: Scheduled SMS reminders and built-in email marketing keep clients informed, cut no-show rates, and drive repeat business.
- Integrated Payment Processing: Accept credit card payments directly through Stripe and Square within the platform for faster, frictionless invoicing.
- Vaccination Manager: Automatically track vaccination records, trigger reminders, and store everything securely in the cloud so no records are ever lost.
- Reports & Business Accounting: Real-time dashboards covering revenue, occupancy, and payments, with direct QuickBooks integration for streamlined bookkeeping.
Use Cases
- A boarding kennel managing pet reservations, vaccination records, and automated client reminders all within a single platform.
- A dog daycare tracking daily check-ins, generating personalized pet report cards, and processing payments seamlessly at checkout.
- A grooming salon accepting online bookings, sending automated SMS reminders, and maintaining detailed client and pet profiles.
- A dog training business organizing group classes and private sessions with integrated billing, scheduling, and email marketing.
- A multi-service pet facility combining boarding, retail point-of-sale, and client relationship management to run the entire operation from one dashboard.
Pros
- Truly All-in-One Platform: Boarding, daycare, grooming, training, and retail are all handled in one system, eliminating the need to juggle multiple tools.
- Built and Owned by Industry Insiders: Founded by kennel owners and still 100% founder-owned, the product is shaped by genuine industry experience rather than outside investor pressure.
- Free Setup & Data Migration: New customers receive complimentary onboarding and data migration support, significantly lowering the barrier to switching platforms.
- Strong Integration Ecosystem: Connects with QuickBooks, Stripe, Square, Mailchimp, and Zapier, fitting neatly into most small business software stacks.
Cons
- Niche Market Focus: ProPet is designed exclusively for pet care businesses and is not applicable to other service industries.
- Open API Still Pending: The public Open API has not yet launched, which limits options for businesses needing custom third-party integrations right now.
- No Transparent Public Pricing: Pricing details are not publicly listed and require booking a demo or contacting sales, making upfront cost comparisons difficult.
Frequently Asked Questions
What types of pet businesses can use ProPet Software?
ProPet is purpose-built for boarding kennels, dog daycares, grooming salons, dog trainers, and pet retail businesses. It supports multiple service types and retail operations within a single account.
Does ProPet offer a free trial?
Yes, ProPet offers a free demo account with no credit card required, letting you explore the full platform before making any commitment.
What integrations does ProPet support?
ProPet currently integrates with QuickBooks, Stripe, Square, Mailchimp, and Zapier. A public Open API is also in development and coming soon for custom integrations.
Is ProPet secure and GDPR compliant?
Yes. ProPet is fully GDPR compliant, uses geo-redundant infrastructure for data resilience, and supports two-factor authentication (2FA) for account security.
Does ProPet help migrate data from another system?
Yes, ProPet includes free setup assistance and data migration for all new customers, making it straightforward to switch from your current software without losing historical records.
