PulsePoint

free

PulsePoint is a free 911-connected app that alerts trained citizens to nearby cardiac arrests, locates AEDs, and broadcasts local emergency notifications to build safer communities.

Productivity

Automation & Agents

Data & Analytics

About

PulsePoint is a life-saving, 911-connected platform designed to build faster, more informed emergency response communities. The PulsePoint Respond app links directly to participating agencies' Computer-Aided Dispatch (CAD) systems and instantly alerts nearby trained citizens when a cardiac arrest occurs in a public place — enabling bystander CPR to begin before professional responders arrive. The platform also delivers real-time notifications about local threats including wildland fires, flooding, and utility emergencies, helping residents stay aware and safe. PulsePoint AED provides comprehensive registry management tools, allowing agencies and organizations to register, track, and deploy automated external defibrillators effectively. During a cardiac event, the app identifies and displays the nearest available AEDs to citizen responders in real time, significantly improving survival odds. Designed for both everyday citizens and public safety agencies, PulsePoint includes a dedicated agency portal with CAD integration resources, engagement analytics, telecommunicator tools, marketing collateral, and an Embed API for custom deployments. Since its 2011 launch, the platform has earned over 200,000 five-star ratings and logged millions of CPR activations and AED deployments. Whether you're a firefighter, a trained citizen, or a local EMS agency, PulsePoint offers a proven, community-based approach to saving lives from sudden cardiac arrest.

Key Features

911-Connected CPR Alerts: Instantly notifies nearby trained citizens when someone in a public place experiences sudden cardiac arrest, enabling faster bystander response before EMS arrives.
AED Registry & Real-Time Location: Comprehensive tools for registering and managing AED devices, with real-time identification of the nearest AED displayed to citizen responders during an emergency.
Community Emergency Notifications: Delivers early warnings about local threats including wildfires, flooding, and utility emergencies to keep residents informed and safe.
CAD System Integration: Seamlessly connects with agency Computer-Aided Dispatch systems so qualifying emergencies automatically trigger citizen alerts without dispatcher intervention.
Agency Portal & Embed API: Provides public safety agencies with engagement analytics, telecommunicator tools, marketing resources, and an API for embedding PulsePoint data into third-party platforms.

Use Cases

A trained bystander receives a PulsePoint CPR alert at a nearby gym, locates the closest AED on the app map, and begins defibrillation before the ambulance arrives — helping save a life.
A fire department integrates PulsePoint with their CAD system to push real-time wildfire and evacuation alerts to thousands of residents in at-risk neighborhoods.
A hospital network uses PulsePoint AED to manage and track hundreds of defibrillators across campuses and surrounding public locations, ensuring compliance and readiness.
A commuter receives an emergency notification about a major accident on their route and reroutes in time to avoid gridlock and delays.
An EMS agency uses PulsePoint's engagement analytics dashboard to measure citizen responder activation rates and target CPR training outreach to underserved communities.

Pros

Completely Free for Citizens: The app is free to download and use on iOS and Android, removing all barriers for community members to participate in emergency response.
Proven Real-World Life-Saving Impact: With over 189 CPR activations per day, millions of AED identifications, and thousands of verified user testimonials, PulsePoint has demonstrated measurable impact.
Comprehensive AED Management: Combines citizen notification with full AED registry tools, making it a single platform for both community response and defibrillator asset management.
Strong Adoption and Trust: Over 200,000 five-star ratings and endorsements from major organizations like the International Association of Fire Chiefs reflect deep trust across the public safety community.

Cons

Coverage Requires Agency Participation: CPR and emergency alerts only work in areas where local public safety agencies have integrated PulsePoint with their 911 dispatch systems, limiting reach in non-partnered regions.
Response Effectiveness Requires CPR Training: Citizens can receive alerts but can only meaningfully act on cardiac arrest notifications if they have current CPR and AED training.
Limited AI or Predictive Capabilities: The platform focuses on dispatch-driven notifications and registry management rather than AI-powered features such as predictive risk modeling or smart resource allocation.

Frequently Asked Questions

PulsePoint integrates directly with a participating agency's Computer-Aided Dispatch (CAD) system. When a qualifying emergency is dispatched, the system automatically pushes real-time alerts to nearby app users without any manual steps.

Yes, the PulsePoint Respond app is completely free for citizens to download and use on iOS and Android. There is no subscription or in-app purchase required.

PulsePoint AED is an AED registry management system for agencies and organizations. It allows users to register and manage AED locations and automatically surfaces the nearest available AED to citizen responders when a cardiac emergency is dispatched.

Anyone can use the app to monitor community emergencies and receive local threat notifications. However, to respond to CPR-needed alerts, users should have current CPR and AED training to provide effective assistance.

Agencies can apply through the PulsePoint website to begin the onboarding process, which includes CAD integration, access to the agency portal, telecommunicator resources, and support for AED registry setup.