About
Push Doctor is a pioneering UK digital health platform that enables patients to see a qualified GP through video consultations on their smartphone or computer. As the UK's first platform to offer smartphone-based video GP consultations, Push Doctor operates in partnership with the NHS, making it accessible to NHS patients as well as private ('self pay') individuals who prefer to pay out-of-pocket for faster or more flexible access to care. Patients can register online or download the mobile app to check if their GP surgery is partnered with the service and then book appointments at their convenience. The platform is operated under Square Health and is designed to reduce barriers to healthcare access — eliminating the need to physically visit a surgery for many common consultations. Key services include online GP video appointments, repeat and new prescription services, and referral support. Push Doctor is aimed at busy professionals, individuals in rural areas, those with mobility challenges, or anyone who wants quicker access to a UK-registered doctor without waiting weeks for a traditional in-person appointment. The platform is regulated and all doctors are UK-registered GPs, ensuring clinical standards are met for both NHS and private patients.
Key Features
- Video GP Consultations: Connect with a UK-registered GP via video call on your smartphone or computer, from anywhere.
- NHS & Private Patient Access: Available to both NHS patients (where partnered with your surgery) and self-pay private patients.
- Online Prescription Services: Receive new or repeat prescriptions digitally following your consultation, without visiting a pharmacy in person.
- Easy Online Registration & Booking: Register via the website or app, check NHS partnership status, and book appointments quickly and conveniently.
Use Cases
- Busy professionals who cannot take time off work to visit a GP surgery in person.
- Patients in rural or remote areas with limited access to nearby GP practices.
- Individuals with mobility issues or disabilities who find it difficult to attend in-person appointments.
- People seeking faster access to a GP for non-emergency health concerns without long waiting times.
- Patients needing a repeat prescription or referral without requiring a physical consultation.
Pros
- Convenient Remote Access: Eliminates the need to physically attend a GP surgery, saving time and reducing barriers for those with mobility issues or busy schedules.
- NHS Partnership: Integration with the NHS means eligible patients can access the service without additional cost through their registered surgery.
- UK-Registered GPs: All doctors are qualified and UK-registered, ensuring clinical standards and regulatory compliance.
Cons
- Limited to Partnered Surgeries for NHS: NHS access depends on whether your specific GP surgery is partnered with Push Doctor, which may exclude many patients.
- Not Suitable for Emergency Care: The platform is designed for routine and non-emergency consultations and cannot replace urgent or emergency in-person medical care.
Frequently Asked Questions
Is Push Doctor available on the NHS?
Yes, Push Doctor works in partnership with the NHS. You can register and check if your GP surgery is partnered with the service to access NHS appointments through the platform.
Can I use Push Doctor if my surgery isn't partnered with the NHS scheme?
Yes. Push Doctor also offers a private ('self pay') option, allowing you to book and pay for GP appointments directly without NHS eligibility.
How do I book an appointment?
You can register online at pushdoctor.co.uk or download the mobile app, check if your GP surgery is partnered, and then book a video consultation at a convenient time.
Are the doctors on Push Doctor qualified?
Yes, all GPs on Push Doctor are fully qualified and UK-registered, regulated to the same standards as in-person NHS GPs.
Can I get a prescription through Push Doctor?
Yes, Push Doctor offers online prescription services. Following a consultation, your GP can issue new or repeat prescriptions digitally.
