About
RKD Solutions is a purpose-built reservation and booking software tailored for shooting ranges, archery facilities, and related sports venues. Designed with the unique legal and operational requirements of shooting ranges in mind, the platform brings together every aspect of the reservation workflow into a single, cohesive system. Operators can create customizable waiver and data collection fields to ensure legal compliance before guests arrive on-site. The software supports flexible sales tax configurations—for example, applying tax to merchandise purchases but not to rentals—making it adaptable to varying local regulations. POS transaction support handles equipment rentals, merchandise, and other purchases seamlessly, while a gift card refund mechanism allows range owners to issue in-store credits easily. Beyond shooting and archery ranges, RKD Solutions also serves axe throwing venues, golf simulators, escape and rage rooms, VR game centers, and pickleball facilities. The platform is designed to be easy enough for guests to self-book online without staff intervention, freeing up staff to focus on safety briefings and range operations rather than managing reservations. RKD Solutions is ideal for small-to-mid-sized range operators looking to modernize their booking process, reduce no-shows with pre-arrival waivers, and streamline in-person sales. A free demo is available for interested businesses.
Key Features
- Online Reservation Management: Enables guests to self-book range time online, consolidating all reservation steps into one streamlined process with no manual coordination required.
- Customizable Waiver & Data Collection: Allows range operators to build custom waiver fields and collect necessary guest information digitally before arrival to meet legal compliance requirements.
- Flexible Sales Tax Configuration: Supports custom tax rules, such as applying sales tax to merchandise but not to rentals, accommodating jurisdiction-specific regulations.
- Integrated POS Transactions: Handles in-person sales of equipment rentals, merchandise, and other purchases directly within the platform, keeping all revenue streams in one place.
- Gift Card & In-Store Credit Refunds: Lets operators issue refunds directly to a gift card, creating in-store credits and encouraging repeat visits.
Use Cases
- A gun range operator uses RKD Solutions to let customers book lane reservations online, automatically collecting digital waivers before arrival to streamline the check-in process.
- An archery range manager configures custom sales tax rules to correctly charge tax on bow rentals and merchandise while exempting range time fees, keeping the business compliant.
- A multi-venue entertainment center running both axe throwing and a shooting range uses a single RKD Solutions account to manage bookings across both facilities.
- A range owner issues gift card refunds to customers who cancel last-minute, preserving revenue as in-store credits rather than processing full cash refunds.
- A shooting range uses RKD's POS integration to handle on-site equipment rentals and merchandise sales at the counter, with all transactions tracked in one system.
Pros
- Industry-Specific Design: Built specifically for shooting and archery ranges, accounting for unique compliance needs like waivers and equipment rental tax rules out of the box.
- All-in-One Platform: Combines online booking, waivers, POS, and tax management into a single system, eliminating the need for multiple disconnected tools.
- Broad Venue Support: Works across multiple sports and entertainment venue types—not just shooting ranges—making it useful for operators running multiple facility types.
Cons
- Niche Focus: Primarily tailored for shooting sports and similar entertainment venues; may not be a fit for general-purpose booking needs outside this niche.
- Pricing Not Publicly Listed: No pricing information is displayed on the website; prospective customers must contact sales or request a demo to learn costs, which can slow evaluation.
Frequently Asked Questions
What types of facilities can use RKD Solutions?
RKD Solutions supports a variety of sports and entertainment venues including gun ranges, archery ranges, axe throwing venues, golf simulators, escape rooms, rage rooms, VR game centers, and pickleball facilities.
Does RKD Solutions handle waivers and legal compliance?
Yes. Operators can create customizable waiver and data collection fields so guests can review and sign legally required documents before they arrive at the range.
Can I configure different tax rules for rentals vs. merchandise?
Yes. RKD Solutions supports custom sales tax configurations, allowing you to apply tax to merchandise purchases while excluding it from equipment rentals, or vice versa, depending on your local requirements.
Is there a free trial or demo available?
RKD Solutions offers a free demo that you can schedule through their website to see the platform's capabilities before committing.
Does the software support online booking for customers?
Yes. Guests can book their range sessions online in advance, handling reservation details before arrival so more time is spent on the range rather than at the front desk.
