About
RMH POS (RMH Store) is a comprehensive point of sale solution tailored for the pet retail industry. Whether you run a neighborhood pet boutique, an aquatics shop, or a multi-location chain, RMH POS gives you the tools to manage every aspect of your store efficiently. At its core, RMH POS features a clean, intuitive interface designed to speed up customer checkout while capturing loyalty data simultaneously. The built-in omnichannel loyalty module supports multiple simultaneous programs—including manufacturer incentive programs unique to the pet industry—without requiring third-party add-ons. Inventory management is robust and flexible: items can be looked up by UPC, SKU, or custom item number, with item images to reduce ringing errors. Staff can quickly enter new products, set reorder points, and manage stock across locations using RMH Central, the back-office management layer. Marketing and promotions are equally powerful, supporting BOGO deals, volume discounts, pre-scheduled sale dates, and targeted marketing campaigns driven by rich customer preference data. Payment processing covers all major tender types, gift cards, and house accounts. RMH POS is ideal for pet shop owners who want enterprise-grade features—customer analytics, loyalty, real-time reporting, and multi-store management—without the complexity of big-box retail software. The system integrates with hardware partners, payment processors, and third-party software, making it a flexible hub for retail operations.
Key Features
- Built-in Omnichannel Loyalty Program: Supports multiple simultaneous loyalty and manufacturer incentive programs without third-party add-ons, rewarding customers directly at the point of sale.
- Intuitive Inventory Control: Look up items by UPC, SKU, or custom number with item images, streamlining stock management, reordering, and new product entry.
- Customer Data & Targeted Marketing: Collects detailed customer preference data beyond basic contact info, enabling targeted promotions, BOGO deals, volume discounts, and pre-scheduled sales.
- Flexible Payment Processing: Accepts all major payment types including credit/debit, gift cards, and house accounts, with full payment partner integrations.
- Multi-Store Back-Office Management: RMH Central provides centralized management for multi-location retailers, delivering real-time data analytics and consistent operations across stores.
Use Cases
- A pet boutique owner uses RMH POS to manage checkout, track customer purchase history, and run a branded loyalty rewards program that encourages repeat visits.
- A multi-location pet supply chain leverages RMH Central to synchronize inventory, monitor sales performance in real time, and roll out promotions consistently across all stores.
- A specialty aquatics and reptile shop uses RMH POS's inventory control to manage a complex catalog of live animals, food, and accessories with accurate stock levels and reorder alerts.
- A pet shop marketer uses customer preference data collected at checkout to create targeted email campaigns promoting new products relevant to each customer's purchase history.
- A pet store manager sets up seasonal BOGO promotions and volume discounts in advance using RMH's pre-scheduled promotion tools, reducing manual effort during busy sales periods.
Pros
- Industry-Specific Features: Designed specifically for pet retail, with support for the unique loyalty and manufacturer incentive structures common in the pet industry.
- Easy to Learn and Use: Clean, intuitive interface reduces employee training time and supports programmable quick-access buttons for faster checkout.
- Scalable from Single to Multi-Location: Works for independent boutiques and growing chains alike, with RMH Central enabling centralized control across multiple stores.
- Rich Integration Ecosystem: Compatible with a wide range of hardware, payment, and software partners, making it easy to build a complete retail tech stack.
Cons
- No Transparent Pricing: Pricing is not publicly listed; prospective customers must request a demo, making cost comparison difficult upfront.
- Pet Industry Focus Limits Versatility: While it supports other retail verticals, its feature set and marketing are heavily oriented toward pet shops, which may feel narrow for general retailers.
- Requires Partner for Setup: Implementation typically involves reseller partners, which may add complexity and variable support quality depending on region.
Frequently Asked Questions
Is RMH POS only for pet shops?
No. While this page focuses on pet shop POS, RMH POS supports a wide variety of retail verticals including apparel, bookstores, grocery, liquor stores, and more.
Does RMH POS support multi-location management?
Yes. RMH Central is the back-office component that allows retailers to manage inventory, reporting, and operations across multiple store locations from a central dashboard.
What loyalty program features does RMH POS include?
RMH POS includes a built-in omnichannel loyalty module that supports multiple simultaneous loyalty programs, including store-branded programs and manufacturer incentive programs common in pet retail.
What payment types does RMH POS accept?
RMH POS accepts all major credit and debit cards, gift cards (including store-issued gift cards), house accounts, and integrates with a range of payment processing partners.
How do I get started with RMH POS?
You can request a demo through the RMH POS website. The system is typically deployed through authorized reseller partners who assist with setup, configuration, and ongoing support.
