About
SmartRent delivers an end-to-end smart community platform purpose-built for multifamily housing, build-to-rent, single-family rentals, and student housing portfolios. At its core, the platform connects a wide range of smart home hardware—locks, thermostats, sensors, hubs, and intercoms—through its Alloy hardware line and third-party devices to a centralized cloud-based enterprise software suite. On the operations side, SmartRent offers Work Management for mobile maintenance teams, Answer Automation for AI-powered call handling, Inspection Management, and Audit Management, all designed to reduce manual overhead and improve NOI. For leasing, Self-Guided Tours automate and enhance the prospect experience, while Access Control provides cloud-managed entry for residents and staff. The resident-facing app delivers a connected living experience—controlling locks, thermostats, and community amenities from a single interface. Community WiFi and Parking Management round out the platform's monetization and connectivity offerings. SmartRent integrates seamlessly with most property management software (PMS) and CRM tools, enabling real-time data sharing without replacing existing workflows. Research-backed energy management features can deliver up to 20% in immediate energy savings. The platform is trusted by top institutional owners and operators across thousands of units, making it a scalable solution for portfolios of any size.
Key Features
- Smart Apartment Automation: Connect smart locks, thermostats, sensors, and hubs across your property portfolio through a single cloud platform to reduce costs and boost revenue.
- Access Control & Self-Guided Tours: Manage community access with cloud-based entry systems and automate the leasing process with self-guided tours that reduce staffing requirements.
- Answer Automation: AI-powered call-handling automation saves leasing and operations teams significant time by intelligently responding to common resident and prospect inquiries.
- Work & Inspection Management: A mobile-first maintenance platform enables field teams to manage work orders, inspections, and audits efficiently from anywhere on the property.
- Broad Integrations Ecosystem: Seamlessly connects with most property management systems, CRM tools, and third-party smart home hardware manufacturers for unified data flow.
Use Cases
- A multifamily property manager deploys SmartRent to automate self-guided leasing tours, reducing staffing needs while increasing prospect conversion rates.
- A real estate investment trust (REIT) uses SmartRent's centralized dashboard to manage access control, maintenance work orders, and energy settings across hundreds of communities from a single platform.
- A build-to-rent developer installs Alloy smart locks and thermostats in every unit, enabling remote management and providing residents with a premium connected living experience through the SmartRent app.
- A student housing operator implements Answer Automation to handle high volumes of repetitive leasing calls during peak enrollment season without adding headcount.
- An asset manager leverages SmartRent's inspection and audit management tools to ensure properties remain compliant and well-maintained, reducing liability and improving resident satisfaction scores.
Pros
- End-to-End Platform: Covers the full property lifecycle from leasing automation and access control to maintenance management and resident experience in one integrated solution.
- Proven Energy Savings: Research-backed smart technology configurations deliver nearly 20% in immediate energy savings, directly improving property NOI.
- Hardware Flexibility: Works with both proprietary Alloy hardware and a broad range of third-party smart devices, allowing operators to scale without being locked into a single manufacturer.
- Enterprise-Grade Scalability: Trusted by top institutional multifamily owners and operators, the platform scales across diverse portfolio types including build-to-rent, student housing, and single-family rentals.
Cons
- Enterprise Pricing: SmartRent is designed for professional real estate operators and is not available as a consumer or small-landlord solution, making cost a barrier for smaller portfolios.
- Hardware Dependency: Full platform value requires installation of compatible smart hardware across units, which involves upfront capital expenditure and physical deployment.
- Implementation Complexity: Onboarding a large portfolio onto the platform may require significant coordination between IT, operations, and on-site teams, especially when migrating from legacy systems.
Frequently Asked Questions
What types of properties does SmartRent support?
SmartRent supports multifamily apartment communities, build-to-rent developments, single-family rental portfolios, and student housing. Solutions are tailored to each asset type.
Does SmartRent integrate with existing property management software?
Yes. SmartRent integrates with most leading property management systems (PMS) and CRM tools, enabling seamless data sharing without replacing your current workflows.
What hardware does SmartRent support?
SmartRent offers its own Alloy hardware line (hubs, deadbolts, sensors, intercoms, readers) and is compatible with a broad range of third-party smart locks, thermostats, and lighting devices from top manufacturers.
How does Answer Automation work?
Answer Automation uses AI to handle inbound calls from residents and prospects, automatically responding to common inquiries to save leasing and operations teams time without requiring manual intervention.
Can SmartRent help reduce energy costs?
Yes. SmartRent's integrated smart technology—particularly smart thermostats and automated controls—has been shown in research to deliver immediate energy savings of nearly 20% for participating properties.
