About
Stuller, Inc. is the #1 wholesale supplier of fine jewelry products and supplies in the United States, serving retail jewelers with an unmatched breadth of inventory and professional services. Founded as a direct partner to jewelry retailers, Stuller offers thousands of SKUs spanning engagement rings, bridal mountings, gemstone rings, men's bridal collections, die-struck findings, semi-set pieces, and commodity bands in 14K gold. The platform is built for the professional jeweler — enabling fast order placement, real-time order status tracking, returns management, and access to live precious metal market prices (gold, platinum, silver). Customization services include sizing, engraving, and bespoke design requests, with expedited fulfillment available for time-sensitive orders. Beyond products, Stuller delivers value through its marketing resources hub (catalogs, brochures, and marketing images), educational blog content for bench jewelers, and selling tips and trend guides for retail sales teams. Its family of companies — Gemvision (CAD/CAM jewelry design software) and B&D Lasers (laser welding equipment) — rounds out an end-to-end ecosystem for jewelry professionals. Stuller serves both domestic and international clients, with dedicated customer support available weekdays from 8AM–7PM CST. Whether sourcing loose diamonds, finished mountings, or specialty tools, Stuller is the go-to trade platform for fine jewelry businesses of all sizes.
Key Features
- Extensive Jewelry Catalog: Thousands of SKUs including engagement rings, bridal mountings, gemstone rings, die-struck findings, semi-set pieces, and commodity 14K gold bands.
- Customization Services: Professional sizing, engraving, and bespoke customization services for jewelry pieces, with expedited fulfillment options for urgent orders.
- Live Precious Metal Pricing: Real-time market prices for gold, platinum, and silver displayed on the platform to help jewelers price accurately and manage costs.
- Marketing & Educational Resources: Access to catalogs, brochures, marketing images, selling tips, trend guides, and educational content tailored for retail jewelers and bench jewelers.
- Ecosystem of Jewelry Companies: Part of a broader family including Gemvision (CAD/CAM design software) and B&D Lasers (laser welding equipment) for a complete jewelry business solution.
Use Cases
- A retail jeweler sourcing bridal mountings and engagement ring settings in bulk for their store inventory.
- A bench jeweler ordering specialty findings, tools, and gemstones to fulfill custom client commissions.
- A jewelry retailer accessing marketing images and catalogs to promote seasonal collections to consumers.
- A jewelry business leveraging Stuller's expedited fulfillment to replace a sold-out piece for a time-sensitive customer request.
- An independent jeweler using Stuller's educational resources and trend reports to stay current on market demand and selling strategies.
Pros
- Unmatched Product Breadth: As the #1 jewelry supplier in the US, Stuller offers one of the widest selections of findings, mountings, diamonds, and finished jewelry available to trade buyers.
- End-to-End Jeweler Ecosystem: Beyond supplies, Stuller provides marketing tools, educational content, and subsidiary technology brands, making it a comprehensive platform for jewelry businesses.
- Expedited Fulfillment: Offers rush order options so retailers can meet last-minute customer demands without stocking excess inventory.
Cons
- Trade-Only Access: Stuller is a wholesale B2B supplier, so individual consumers cannot purchase directly — access is restricted to verified jewelry retail professionals.
- Customization Limitations: Expedited orders are restricted to 3 items per request, and certain customization services like sizing and engraving are unavailable for rush fulfillment.
- Pricing Dependent on Metal Markets: Product costs fluctuate with live precious metal prices, which can make budgeting and margin management challenging for smaller retailers.
Frequently Asked Questions
Who can purchase from Stuller?
Stuller is a wholesale B2B supplier serving retail jewelers and jewelry trade professionals. Individual consumers are not able to purchase directly from Stuller.
Does Stuller offer customization services?
Yes, Stuller provides sizing, engraving, and other customization services on eligible products. Note that expedited orders are limited to 3 items and are not eligible for customization services.
How can I check my order status?
You can check your order status by logging into your Stuller account and navigating to the 'Check Order Status' section under Account + Orders.
What are Stuller's customer support hours?
Stuller's customer support is available weekdays from 8AM to 7PM CST. You can reach them at 800-877-7777.
What other companies are part of the Stuller family?
Stuller's family of companies includes Gemvision, which provides CAD/CAM jewelry design software, and B&D Lasers, which specializes in laser welding equipment for jewelers.
