About
Swiftly is a comprehensive transit data platform designed to help public transportation agencies modernize their operations through the power of real-time and historical data. By analyzing billions of data points, Swiftly delivers the industry's most accurate vehicle location predictions — telling agencies where their vehicles were, are, and will be next. The platform includes several core products: Transitime for real-time passenger information and best-in-class arrival predictions; Metronome for dynamic real-time fleet visibility and proactive operations management; and Insights for historical trend analysis and performance reporting. Swiftly also offers Hopthru, a dedicated ridership analytics solution. Agencies can connect with passengers through improved information reliability and optional rider alerts, empower staff with more efficient daily operations and planning workflows, simplify onboard hardware management, and share data throughout the transit ecosystem via open APIs and data standards. Swiftly is built for transit agencies of all sizes — from small regional operators to major metropolitan systems — and integrates with existing hardware and software ecosystems. With proven outcomes including up to 40% improvement in on-time performance, up to 50% better passenger prediction accuracy, and up to 90% faster data analysis, Swiftly is the backbone of modern, data-driven public transit networks.
Key Features
- Real-Time Passenger Information: Delivers best-in-class vehicle arrival predictions using real-time disruption data, paired with optional rider alerts to keep passengers informed.
- Proactive Fleet Operations: Dynamic real-time fleet visibility and management tools give operations teams and vehicles a complete picture of what's happening across the network.
- Historical Performance Insights: Analyze historical trends to support smart decision-making, build agency-wide consensus, and continuously improve the rider experience.
- Open APIs & Data Standards: Real-time data quality monitoring across existing systems, plus open APIs and standard data formats that enable permissionless innovation and ecosystem integration.
- Ridership Analytics with Hopthru: Integrated ridership data solution that helps agencies understand passenger demand patterns to optimize planning and scheduling.
Use Cases
- A city transit authority uses Swiftly's real-time prediction engine to power digital signage and mobile apps, reducing passenger wait-time anxiety and improving satisfaction scores.
- A regional bus network leverages Swiftly's historical performance insights to identify chronic delay hotspots and redesign schedules to improve on-time performance.
- A transit agency operations center uses Swiftly's Metronome product to monitor fleet positions in real time and proactively dispatch supervisor interventions when vehicles fall behind schedule.
- A transit planning team uses Swiftly's data analytics to evaluate the impact of service changes and build data-backed reports for board and public presentations.
- A multi-agency transit consortium shares standardized real-time vehicle data across systems using Swiftly's open APIs and data standards, improving regional trip-planning services.
Pros
- Proven Measurable Outcomes: Agencies report up to 40% improvement in on-time performance, 50% better prediction accuracy, and 90% faster data analysis after adopting Swiftly.
- Trusted at Scale: Used by 200+ transit agencies of all sizes globally, demonstrating reliability and broad applicability across different network types.
- Comprehensive Connected Platform: A single platform that connects passengers, staff, vehicles, and partners — reducing the need for multiple disparate tools across the agency.
- Open Data & API Ecosystem: Support for open data standards and flexible APIs makes it easy to integrate with existing systems and share data across the transit ecosystem.
Cons
- Enterprise Pricing: As a paid enterprise solution, Swiftly may be cost-prohibitive for very small or under-resourced transit agencies with limited budgets.
- Requires Existing Vehicle Data Infrastructure: To get the most out of Swiftly's predictions and insights, agencies need compatible onboard hardware and existing AVL/GTFS data systems in place.
- Primarily Transit-Sector Focused: The platform is purpose-built for public transportation, making it unsuitable for private fleets or logistics operations outside the transit domain.
Frequently Asked Questions
What types of transit agencies use Swiftly?
Swiftly serves transit agencies of all sizes, from small regional operators to large metropolitan systems. Over 200 agencies worldwide use the platform to improve operations and passenger experience.
How does Swiftly generate real-time vehicle predictions?
Swiftly analyzes billions of historical and real-time data points — including vehicle location data, traffic conditions, and disruption information — to produce the industry's most accurate vehicle arrival and position predictions.
Does Swiftly integrate with existing transit hardware and software?
Yes. Swiftly is designed to work with existing AVL systems, GTFS data, and other transit software. It also provides open APIs and supports open data standards to enable seamless integrations.
What is Hopthru and how does it relate to Swiftly?
Hopthru is Swiftly's ridership analytics solution, focused on helping agencies understand passenger demand and ridership trends. It complements Swiftly's operations and performance tools with dedicated passenger data insights.
What outcomes can agencies expect after implementing Swiftly?
Agencies using Swiftly have reported improvements including up to 40% better on-time performance, up to 50% improvement in passenger prediction accuracy, and up to 90% faster access to and analysis of transit data.
