About
Switchee is a data-driven property intelligence platform designed exclusively for social housing providers. It combines IoT hardware — including smart thermostats, Swift sensors, and connected Vent-Axia fans — with a cloud-based portal and Open API to surface real-time insights that protect residents and help landlords manage risk at scale. The platform addresses four core challenges facing social landlords: mould prevention through causality analytics and connected ventilation solutions; decarbonisation support including SAP point tracking and retrofit funding verification for Warm Homes, ORP, and SHNZHF schemes; compliance assurance for Awaab's Law and the Fitness for Human Habitation Act; and resident engagement via a trusted two-way messaging channel that achieves a reported 92% average engagement rate. Switchee integrates with major housing management systems including Salesforce, Civica, and NEC, as well as property maintenance platforms like Plentific and modelling tools like Cotality. Its Open API ensures vital housing intelligence flows into whatever tech stack a provider uses. Working with over 130 housing providers, Switchee is the leading provider of smart home data technology in the UK social housing sector. It is ideal for housing associations, local authorities, and registered social landlords seeking to improve tenant wellbeing, reduce reactive maintenance costs, achieve retrofit funding targets, and demonstrate robust regulatory compliance — all through a single connected data ecosystem.
Key Features
- Real-Time Mould Risk Monitoring: Provides causality-level mould insights combined with connected Vent-Axia fans and instantly deployable Swift sensors to identify and stop mould at the source.
- Decarbonisation & Retrofit Tracking: Unlocks retrofit funding by tracking SAP points and verifying the impact of Warm Homes, ORP, and SHNZHF schemes with verified property-level data.
- Resident Engagement Platform: Resident-centric two-way messaging that achieves 92% average engagement, doubling first-time access rates and reducing unnecessary call-centre demand.
- Regulatory Compliance Assurance: Purpose-built solutions to demonstrate confidence in exceeding obligations under Awaab's Law and the Fitness for Human Habitation Act.
- Open API & Seamless Integrations: Connects with housing management systems (Salesforce, Civica, NEC), maintenance platforms (Plentific), and modelling tools (Cotality) via an Open API so data flows into existing workflows.
Use Cases
- Detecting early-stage mould risk across a housing portfolio and triggering automated ventilation or maintenance responses before conditions become hazardous.
- Verifying and evidencing the impact of retrofit works to unlock Warm Homes, ORP, and SHNZHF government funding schemes.
- Engaging residents digitally through a trusted two-way messaging channel to reduce call-centre demand and improve first-time access rates for repairs.
- Demonstrating proactive compliance with Awaab's Law and the Fitness for Human Habitation Act using real-time property condition data.
- Integrating live property intelligence into existing housing management, maintenance, and modelling platforms via the Switchee Open API.
Pros
- Purpose-Built for Social Housing: Every feature is designed around the specific regulatory, operational, and resident-engagement challenges faced by social landlords — not a generic IoT platform adapted for housing.
- High Resident Engagement: Two-way messaging achieves a reported 92% average engagement rate, giving landlords a reliable channel to residents without requiring phone calls or in-person visits.
- Proven at Scale: Trusted by over 130 housing providers across Great Britain, with a track record across mould remediation, fuel poverty reduction, and retrofit funding verification.
- Flexible System Integration: Open API and pre-built connectors to major housing management systems mean Switchee enhances — rather than replaces — existing tech stacks.
Cons
- Highly Niche Audience: The platform is exclusively relevant to social housing providers, making it unsuitable for private landlords, commercial property managers, or other sectors.
- Hardware Dependency: Full functionality requires physical installation of Switchee thermostats and sensors in properties, which involves logistics, scheduling, and resident coordination.
- Pricing Not Publicly Available: As an enterprise B2B product, pricing is not listed publicly and requires direct engagement with the sales team, making budget estimation difficult upfront.
Frequently Asked Questions
What is Switchee and who is it designed for?
Switchee is a data-driven property intelligence platform built specifically for social housing providers — including housing associations, local authorities, and registered social landlords. It combines smart thermostats and IoT sensors with a cloud portal and Open API to deliver real-time insights on mould, energy efficiency, and resident wellbeing.
How does Switchee help housing providers tackle mould?
Switchee provides causality-level mould analytics that identify the root drivers of damp and mould in individual properties. It integrates with connected Vent-Axia fans and Swift sensors to automate ventilation responses and give landlords the data needed to intervene proactively before conditions worsen.
Does Switchee integrate with existing housing management systems?
Yes. Switchee offers an Open API that connects with a wide range of platforms including Salesforce, Civica, and NEC for housing management, Plentific for property maintenance, and Cotality for modelling. This ensures housing intelligence flows into whichever systems a provider already uses.
How does Switchee support compliance with Awaab's Law?
Switchee provides purpose-built solutions to help social landlords demonstrate they are exceeding their obligations under Awaab's Law and the Fitness for Human Habitation Act. Real-time property data and audit trails give providers documented confidence in their compliance posture.
Which retrofit funding schemes does Switchee support?
Switchee supports funding verification for ECO4 (Great Britain), the Warm Homes: Social Housing Fund (England), the Social Housing Net Zero Heat Fund (Scotland), and the Optimised Retrofit Programme (Wales). It tracks SAP points and verifies retrofit impact to help providers unlock and evidence funding.
