About
Terpsy is an all-in-one CRM and business management platform purpose-built for sign language agencies, freelance interpreters, and transcriptionists. Named after industry shorthand for 'interpreter' (Terp), Terpsy handles the administrative workload so professionals can focus on what they do best. The platform includes an embeddable online booking form that lets clients request interpreting or transcription services directly from an agency's website. Booking requests go through an approval workflow, giving agencies the ability to review, correct, follow up, or decline requests before they appear on the calendar. Interpreter scheduling is highly configurable, allowing providers to request appointments and recurring assignments filtered by communication mode (ASL, TypeWell, etc.), certification, gender restriction, job visibility, and assigned group. Agencies then assign interpreters as needed. A dedicated Consumer Schedule app lets deaf and hard-of-hearing clients manage their contact info, communication preferences, favorite providers, and view upcoming or past appointments — reducing the need to contact the agency directly. Invoicing is nearly fully automated. Since Terpsy already holds all appointment and client data, billing a customer takes just a few clicks — often under 10 seconds. Terpsy is fully responsive and works across desktop, tablet, and mobile on Windows, macOS, Linux, iOS, and Android.
Key Features
- Online Booking Form: Embed a service request form on your website or share a link so clients can book interpreting or transcription services anytime. Existing customers can book in just a few clicks via their Account Manager.
- Appointment Review & Approval Workflow: All booking requests are held for agency review before hitting the calendar, allowing staff to verify details, follow up, make corrections, or decline requests they can't fulfill.
- Interpreter Scheduling: Schedule interpreters and transcriptionists based on communication mode (ASL, TypeWell, etc.), certification, gender preference, job visibility, and group assignment.
- Consumer Schedule App: A self-service portal for deaf and hard-of-hearing consumers to manage their preferences, favorite providers, and view past and upcoming appointments — reducing inbound agency inquiries.
- Automated Online Invoicing: Generate and email or print invoices in under 10 seconds using pre-populated appointment and client data. Scales effortlessly for both small and large billing volumes.
Use Cases
- A sign language agency uses Terpsy to manage all interpreter scheduling, reducing manual coordination by filtering assignments by certification and communication mode.
- A freelance ASL interpreter uses Terpsy's mobile app to accept appointment requests and manage their schedule while traveling between jobs.
- An agency embeds Terpsy's online booking form on their website, allowing hospitals and schools to request interpreting services without calling the office.
- A billing coordinator uses Terpsy's automated invoicing to process dozens of appointments per week in minutes rather than hours.
- Deaf and hard-of-hearing consumers use the Consumer Schedule app to view upcoming appointments and update communication preferences without contacting the agency.
Pros
- Industry-Specific Design: Built exclusively for sign language agencies and interpreters, so every feature maps directly to real workflows in this niche — no generic CRM workarounds needed.
- Cross-Platform Accessibility: Works seamlessly on web, iOS, Android, Windows, macOS, and Linux, enabling agencies and freelancers to manage their business from anywhere.
- Near-Fully Automated Invoicing: Billing leverages existing appointment data so invoices can be created and sent in seconds, saving significant administrative time.
Cons
- Highly Niche Audience: Terpsy is purpose-built for sign language agencies and interpreters, making it unsuitable for general-purpose scheduling or CRM use cases.
- No Publicly Listed Pricing: Pricing details are not immediately visible on the homepage, requiring potential customers to navigate to the pricing page for plan information.
- Limited Integrations Mentioned: No information is provided about integrations with third-party tools like accounting software, video platforms, or communication apps.
Frequently Asked Questions
Who is Terpsy designed for?
Terpsy is designed for sign language agencies, freelance interpreters, and transcriptionists who need to manage scheduling, client bookings, and invoicing in one platform.
Can clients book services online without contacting the agency?
Yes. Terpsy provides an embeddable booking form for your website and a self-service Account Manager portal for existing clients, so they can request services on their own.
Does Terpsy work on mobile devices?
Yes. Terpsy is a fully responsive web and mobile app compatible with iOS, Android, Windows, macOS, and Linux — usable on phones, tablets, and desktops.
How does interpreter scheduling work?
Providers can request assignments they're qualified for based on communication mode (ASL, TypeWell, etc.), certification, gender preference, and job visibility. The agency then assigns interpreters as appropriate.
How fast is the invoicing process in Terpsy?
Because Terpsy already stores all appointment and client information, creating and emailing or printing an invoice typically takes under 10 seconds once you're familiar with the workflow.
