About
Tigerlab is an enterprise-grade insurance technology platform that brings together strategy, automation, analytics, and AI into one end-to-end system called the Tiger Suite. Built for modern insurers, MGAs, brokers, and retailers, the platform is composed of purpose-built modules: tiger core (policy management), tiger ai (AI intelligence layer), tiger underwriting, tiger claims, tiger broker, tiger rating, tiger insights (analytics), tiger embedded, tiger logistics, tiger care, tiger support, and tiger consult. Key AI-driven capabilities include accelerating quote-to-bind times from days to minutes, increasing underwriting accuracy to 98% using real-time data, automating claims processing from 72 hours down to 5 minutes, and triaging inbound emails automatically. The platform also features always-on email triage that reads, categorises, and drafts replies to reduce agent workload. Tigerlab meets the highest global security and compliance standards, including SOC 2 Type II, ISO 27001, GDPR, and DORA, and supports both cloud and on-premises deployments. It is trusted by forward-thinking startups and global insurance leaders. The platform is ideal for insurance operations teams looking to launch faster, operate smarter, reduce costs, and scale with confidence through intelligent automation.
Key Features
- Modular Tiger Suite: A comprehensive collection of purpose-built modules (core, AI, underwriting, claims, broker, insights, and more) that work together as a unified insurance operating system.
- AI-Powered Underwriting: Achieves up to 98% underwriting accuracy by leveraging AI to review submissions faster using real-time data and risk scoring.
- Lightning-Fast Claims Processing: Reduces claims processing time from 72 hours to as little as 5 minutes using AI automation, allowing teams to handle higher volumes without additional staff.
- Instant Quote Generation: Accelerates quote-to-bind workflows with AI, transforming lengthy back-and-forths into near-instant, accurate quotations.
- Always-On Email Triage: AI automatically reads, categorises, and drafts replies to inbound emails, reducing agent workload and cutting customer wait times significantly.
Use Cases
- An MGA automating its underwriting workflow to review more submissions with greater accuracy and fewer manual touchpoints.
- An insurer accelerating its quote-to-bind process using AI to generate near-instant, accurate quotations for commercial clients.
- A broker managing policy administration, claims, and client communications on a single integrated platform.
- An insurance operations team reducing claims processing time by deploying AI automation to handle high claim volumes without scaling headcount.
- An enterprise insurer consolidating fragmented tools into one compliant, modular platform to streamline end-to-end insurance operations.
Pros
- End-to-End Coverage: Covers the entire insurance lifecycle in one platform — from policy issuance and rating to claims and analytics — eliminating the need for multiple disconnected tools.
- Enterprise Security & Compliance: Meets SOC 2 Type II, ISO 27001, GDPR, and DORA standards with support for both cloud and on-premises deployments, making it suitable for highly regulated markets.
- Significant Operational Efficiency Gains: AI-driven automation dramatically reduces processing times and costs across quoting, underwriting, claims, and email triage.
- Scalable Modular Architecture: Modular design lets organizations adopt only the components they need and scale incrementally as their operations grow.
Cons
- Enterprise-Focused Pricing: As an enterprise insurance platform, Tigerlab is likely cost-prohibitive for very small brokers or early-stage startups with limited budgets.
- Insurance-Specific Use Case: The platform is purpose-built exclusively for the insurance industry, offering little utility outside of insurance operations.
- Implementation Complexity: A modular, enterprise-grade system with this many components may require significant onboarding time and professional services support to fully configure and deploy.
Frequently Asked Questions
Who is Tigerlab designed for?
Tigerlab is designed for Insurers, Managing General Agents (MGAs), Brokers, and Retailers looking to modernize and automate their insurance operations across the full policy lifecycle.
What modules are included in the Tiger Suite?
The Tiger Suite includes tiger consult, tiger core, tiger ai, tiger broker, tiger logistics, tiger underwriting, tiger rating, tiger support, tiger care, tiger embedded, tiger claims, and tiger insights — each addressing a specific insurance operational challenge.
How does Tigerlab's AI improve underwriting?
Tigerlab's AI layer reviews more submissions faster using real-time data, risk scoring, and automated analysis, helping insurers achieve up to 98% underwriting accuracy while reducing manual review time.
Is Tigerlab compliant with data protection regulations?
Yes. Tigerlab meets SOC 2 Type II, ISO 27001, GDPR, and DORA compliance requirements and supports both cloud and on-premises deployment to meet varying regulatory needs.
How much does Tigerlab reduce claims processing time?
Tigerlab's AI can reduce claims processing time from a traditional 72 hours down to approximately 5 minutes, enabling teams to handle more claims daily without additional headcount.
