About
Treatspace is a HIPAA-compliant referral management and care coordination platform designed for primary care practices, specialty care providers, and health networks. It replaces manual, fragmented referral processes with automated workflows that ensure patients follow through on specialist appointments, consult reports are returned, and care gaps are closed — all without burdening clinical staff. The platform integrates with any EHR system and provides secure electronic communication between referring providers and specialists. Key metrics show that practices using Treatspace see 85% of referrals result in completed specialist appointments, consult reports returned for 90% of patients, and a 70% reduction in staff time spent managing referrals — down from an average of 37 minutes to just 10 minutes per referral loop. Treatspace is particularly valuable for practices operating under value-based care contracts, as it delivers a continuous stream of performance and service-level data. Providers can measure lead times, identify inefficient referral partners, discover care pattern gaps, and standardize workflows regionally. Features include a full suite of referral analytics, Meaningful Use and PCMH readiness, and support for risk-based and at-risk contracting models. It is suited for healthcare organizations of all sizes seeking to improve patient outcomes, reduce administrative overhead, and hold referral partners accountable.
Key Features
- Automated Referral Workflow: Replaces manual referral tracking with automated processes, reducing staff time spent closing the loop by 70% — from 37 minutes to just 10 minutes per referral.
- EHR Integration: Integrates with any existing EHR system without requiring in-house IT resources, enabling seamless connectivity between primary and specialty care teams.
- Full-Suite Referral Analytics: Provides continuous performance and service-level data including lead times, referral partner efficiency, care gaps, and workflow standardization across regions.
- HIPAA-Compliant Secure Communication: Enables secure electronic communication between referring providers and specialists, meeting HIPAA, Meaningful Use, and PCMH compliance requirements.
- Value-Based Care Support: Positions practices for risk in value-based contracts by tracking care compacts, measuring referral partner accountability, and addressing gaps in care patterns.
Use Cases
- Primary care practices automating specialist referral tracking to reduce administrative overhead and improve patient follow-through rates.
- Health networks standardizing referral workflows across multiple locations and measuring referral partner performance with analytics.
- Specialty care providers improving consult report compliance and reducing time-to-treatment for referred patients.
- Healthcare organizations preparing for value-based care contracts by closing care gaps and demonstrating coordinated, timely patient care.
- Medical practices seeking to eliminate manual referral loop management and replace it with automated, accountable workflows.
Pros
- Dramatically Reduces Administrative Burden: Practices win back 70% of staff time previously spent manually tracking referrals, allowing clinical teams to focus on patient care instead of paperwork.
- High Patient Follow-Through Rates: Achieves 85% specialist appointment completion and 90% consult report return rates — far above industry averages of 50% and 40% respectively.
- Universal EHR Compatibility: Integrates with any EHR system, removing technical barriers and avoiding the need for dedicated IT infrastructure.
- Data-Driven Network Management: Built-in analytics help health networks identify inefficient providers, standardize workflows, and make informed decisions for value-based contracting.
Cons
- Enterprise-Focused Pricing: Designed for healthcare organizations and practices at scale; pricing is not publicly listed and requires a sales consultation, which may be a barrier for smaller clinics.
- Healthcare-Specific Use Case: The platform is purpose-built for medical referral management and is not adaptable to other industries or general workflow automation needs.
- Requires Specialist Network Adoption: Full value is realized only when both referring providers and specialist partners are active on the platform, requiring coordinated network onboarding.
Frequently Asked Questions
What is Treatspace?
Treatspace is a referral management and care coordination platform that automates the referral workflow between primary care providers and specialists, ensuring patients complete appointments and consult reports are returned efficiently.
Does Treatspace integrate with my existing EHR?
Yes. Treatspace integrates with any EHR system and does not require dedicated in-house IT resources to implement the connection.
Is Treatspace HIPAA compliant?
Yes. Treatspace provides HIPAA-compliant secure electronic communication and is also Meaningful Use and PCMH ready.
How does Treatspace support value-based care contracts?
Treatspace generates continuous performance and service-level data on referral partners, tracks care compacts, identifies gaps in care, and helps practices position themselves for risk in value-based and at-risk contracting models.
How much time can my practice save with Treatspace?
Practices typically win back 70% of staff time spent on referral management, reducing the average time to close a referral loop from 37 minutes to just 10 minutes.
