About
VetZ GmbH has been the standard in veterinary practice management in the German-speaking market for over 31 years. Its flagship products — easyVET and petsXL — work together to digitize and automate every step of the veterinary workflow, from online appointment booking to post-treatment care. The platform enables fully digital patient intake with e-signature support, customizable anamnesis forms for different species, and health plans tailored to individual animals. Automated billing and paperless invoicing reduce administrative overhead, while integrated connections to lab partners, imaging systems, suppliers, and insurance providers ensure seamless data exchange across the practice ecosystem. VetZ's client-facing app (petsXL) gives pet owners direct access to their animal's health records, medication plans, and appointment reminders — strengthening the bond between practice and client. The ReportAssistant leverages AI to streamline documentation and reporting tasks. Key modules include workBASE, mayBASE, and careBASE for managing services, products, and care plans, as well as easyIMAGE for imaging integration. VetZ is designed for independent veterinary clinics, group practices, and specialty hospitals that want to increase efficiency, improve patient outcomes, and grow sustainably. It is primarily targeted at German-speaking markets (Germany, Austria, Switzerland) and positions itself as the connective hub of the modern, digital veterinary practice.
Key Features
- Digital Patient Intake & Check-In: Fully paperless patient registration with customizable anamnesis forms, electronic treatment contracts, and e-signature support via the petsXL app or clinic website.
- Automated Appointment Management: Clients can book appointments online or through the petsXL app, reducing phone traffic and optimizing schedule utilization for the entire clinic team.
- Integrated Billing & Invoicing: Automated, paperless billing workflows with support for multiple payment methods, improving cash flow and reducing manual accounting errors.
- Connected Ecosystem: easyVET integrates natively with imaging systems, external labs, suppliers, and insurance providers — enabling automatic bidirectional data exchange across all partners.
- AI-Powered Reporting (ReportAssistant): An AI-assisted documentation tool that accelerates the creation of medical reports, saving veterinarians significant time on administrative tasks.
Use Cases
- A busy veterinary clinic uses easyVET and petsXL to allow online appointment booking, reducing phone calls and front-desk workload by over 50%.
- A multi-vet practice implements automated paperless billing through vetsXL, eliminating manual invoicing errors and accelerating payment collection.
- A specialist animal hospital integrates easyIMAGE and external lab connections with easyVET to centralize all diagnostic data and streamline treatment documentation.
- A veterinarian uses the ReportAssistant AI tool to generate patient reports in minutes rather than hours, freeing up time for more patient consultations.
- A clinic leverages petsXL's health plan and reminder features to proactively engage pet owners with vaccination schedules and follow-up care, improving patient outcomes and client retention.
Pros
- 31 Years of Industry Experience: VetZ is a well-established, trusted solution with deep domain expertise in veterinary workflows and regulatory requirements in German-speaking markets.
- End-to-End Workflow Coverage: From online booking and digital intake to post-treatment care plans and automated billing, VetZ covers the full patient journey in a single platform.
- Strong Client Engagement Tools: The petsXL pet owner app improves client retention through reminders, health plans, and direct communication, turning one-time visitors into loyal clients.
Cons
- Primarily German-Language Market: The platform and its support resources are focused on German-speaking countries, limiting accessibility for international veterinary practices.
- Opaque Pricing: Pricing details are not publicly listed on the website, requiring direct contact with the sales team for quotes, which can slow down the evaluation process.
- Learning Curve for Full Suite: The breadth of integrated modules (easyVET, petsXL, easyIMAGE, workBASE, mayBASE, careBASE) may require significant onboarding time for new staff.
Frequently Asked Questions
What products does VetZ offer?
VetZ offers a suite of products including easyVET (core practice management), intelliVET, petsXL (pet owner app), ReportAssistant (AI-powered documentation), easyIMAGE (imaging integration), and database modules like workBASE, mayBASE, and careBASE.
Is VetZ suitable for small veterinary practices?
Yes, VetZ is designed to scale from independent single-vet practices to large group clinics. Its modular approach allows practices to adopt only the features they need.
Does VetZ integrate with external labs and imaging devices?
Yes, easyVET connects with external laboratories, imaging systems, insurance providers, and suppliers, enabling automatic and bidirectional data exchange.
Can pet owners interact with the platform?
Yes, through the petsXL app, pet owners can book appointments, complete digital intake forms, view their pet's health passport, receive medication reminders, and communicate with the clinic.
How long has VetZ been in the market?
VetZ GmbH has been operating for over 31 years and is considered the standard in veterinary practice management software in the German-speaking market.
