About
Vivify Health is a comprehensive remote patient monitoring (RPM) software platform purpose-built for healthcare providers seeking to improve patient outcomes and care team efficiency. By uniting clinical-grade biometric devices with a powerful Care Team Portal, Vivify enables providers to monitor patient health conditions between office visits, intervene proactively, and reduce avoidable hospitalizations. The platform features more than 30 ad hoc reports, 13 dashboards, risk scoring, trend-based alerts, and custom notifications that transform raw patient data into actionable clinical insights. Rule-based and configurable logic allows organizations to tailor how data is received and acted upon, while automated clinical time capture simplifies billing code eligibility reporting. Vivify supports seamless EHR integrations, scalable patient management workflows, in-app messaging, and scheduled video visits to keep patients connected to their care teams. Its 46+ out-of-the-box care pathway programs can be stacked and configured for diverse patient populations and chronic condition management needs. For device logistics, Vivify operates an Optum-owned, FDA-registered, Joint Commission Accredited U.S.-based distribution center that handles kit delivery, setup, and post-care cleaning. A dedicated team of nurses provides clinical account management, program design support, and ongoing best-practice guidance throughout the care journey. Vivify Health is designed for health systems, hospital networks, and care management organizations looking to scale high-quality remote care programs across the United States.
Key Features
- Care Team Portal: A centralized, intuitive dashboard for care teams to monitor patient-reported symptoms, view alerts, manage workflows, and communicate with patients via in-app messaging and video calls.
- Clinical Analytics & Reporting: Over 30 ad hoc reports, 13 dashboards, risk scores, and trend-based alerts provide actionable insights; automated clinical time capture supports billing code eligibility reporting.
- Biometric Device & EHR Integration: Integrates third-party biometric devices and supports multiple EHR systems to seamlessly incorporate RPM data into existing clinical workflows.
- 46+ Configurable Care Pathways: Out-of-the-box care pathway programs that can be stacked and customized for chronic condition management, post-acute care, and diverse patient population needs.
- Logistics & Kit Management: FDA-registered, Joint Commission Accredited distribution center manages kit fulfillment, timely delivery, tracking, and post-care cleaning for remote monitoring devices.
Use Cases
- A health system deploys Vivify Health to monitor post-discharge heart failure patients at home, reducing 30-day readmission rates through real-time biometric alerts and nurse-led care management.
- A primary care organization uses Vivify's chronic disease management pathways to remotely monitor diabetic patients' glucose and weight between office visits, improving HbA1c outcomes at scale.
- A hospital network integrates Vivify Health with its Epic EHR to streamline RPM workflows, enabling care coordinators to manage hundreds of high-risk patients from a single dashboard.
- A value-based care organization leverages Vivify's automated clinical time capture and billing reports to document and bill for remote care management services compliantly and efficiently.
- A post-acute care program uses Vivify's kit logistics and in-app video visit capabilities to support patients recovering from joint replacement surgery in their homes, reducing unnecessary follow-up visits.
Pros
- End-to-End RPM Solution: Covers the full remote care lifecycle — from device logistics and patient onboarding to clinical monitoring, reporting, and billing support — under one platform.
- Rich Analytics & Configurable Alerts: Robust reporting suite with 30+ reports, risk scoring, and rule-based logic helps care teams prioritize high-risk patients and reduce alert fatigue.
- Strong Clinical Support Services: Dedicated nurse-led account management, program design guidance, and ongoing optimization support help organizations scale their RPM programs effectively.
- Highly Configurable Care Pathways: 46+ stackable out-of-the-box programs allow rapid deployment across a wide range of conditions and patient populations without heavy custom development.
Cons
- U.S.-Only Service: Vivify Health's RPM services and logistics support are exclusively available within the United States, limiting use for international healthcare organizations.
- Enterprise-Focused Pricing: The platform is designed for health systems and large care management organizations; smaller independent practices may find the cost and complexity prohibitive.
- Implementation Complexity: Full deployment requires dedicated implementation support, staff training, and EHR integration work, which can extend time-to-value for new customers.
Frequently Asked Questions
What is remote patient monitoring (RPM) and how does Vivify Health support it?
RPM allows healthcare providers to collect patient health data — such as blood pressure, weight, or glucose readings — outside of traditional clinical settings. Vivify Health provides the software, biometric devices, care pathways, and clinical services needed to run a complete RPM program.
Does Vivify Health integrate with existing EHR systems?
Yes. Vivify Health supports multiple EHR integrations, allowing care teams to incorporate RPM data directly into their existing clinical workflows without switching platforms.
How are patients set up with Vivify Health's monitoring kit?
Patients receive a +Home kit delivered to their home or care facility. The kit includes a self-start guide for independent setup, plus access to a dedicated specialist for those who need assistance.
What types of health conditions does Vivify Health support?
Vivify Health offers 46+ out-of-the-box care pathway programs covering chronic conditions such as heart failure, COPD, diabetes, hypertension, and post-acute care scenarios. Programs can be stacked and configured for individual patient needs.
Is Vivify Health available outside the United States?
No. Vivify Health's RPM services, logistics, and support are currently provided exclusively throughout the U.S.
