About
Voice Biometrics Group (VBG) is a specialized enterprise platform delivering cutting-edge voice biometric authentication and deepfake detection capabilities since 2009. Built on advanced artificial intelligence and deep neural network (DNN) technology, VBG's platform enables organizations to enroll, verify, identify, and classify users via voice — supporting both audio files and live media streams in over 40 languages worldwide. The platform goes far beyond a simple API: it is a fully managed SaaS solution that includes intelligent orchestration, a database, a full GUI administration console, robust auditing and reporting, and 24x365 monitoring from a SOC-2 certified datacenter. With 99.999% uptime, geographic redundancy, AES-256 encrypted data, third-party intrusion detection, and DDoS protection, VBG is purpose-built for security-critical enterprise deployments. VBG's deepfake detection engine — a top finisher in the global ASVspoof challenge — automatically evaluates every audio sample for synthetic speech and supports variable alerting and suspension rules. Enrollment requires as little as 15 seconds of audio, while verification can be completed in just 2 seconds, making it practical for IVR systems, call centers, mobile applications, enterprise apps, and IoT environments. With over 200 deployments globally and deep consulting expertise, VBG helps clients across industries implement voice biometrics successfully. New customers can start with a free 60-day trial to validate the technology before committing to a full deployment.
Key Features
- Voice Biometric Authentication: Enroll, verify, identify, and classify speakers using audio files or live streams. Supports all active and passive use cases with enrollment in as little as 15 seconds and verification in just 2 seconds.
- Deepfake & Synthetic Speech Detection: Automatically evaluates every audio sample for AI-generated or deepfaked speech. A top finisher in the global ASVspoof challenge, with variable alerting rules and zero-downtime automatic updates.
- Fully Managed SaaS Platform: More than just an API — VBG provides engines, database, intelligent logic, a full GUI admin console, audit support, and canned/ad-hoc reporting, all hosted in a SOC-2 certified environment.
- 40+ Language Support: Production-ready voice biometrics across more than 40 languages globally, with full noise and channel robustness for reliable accuracy in diverse real-world conditions.
- Enterprise Security & High Availability: 99.999% uptime with geographic redundancy, AES-256 encryption for all PII, third-party intrusion detection, DDoS protection, and 24x365 monitoring from a SOC-2 datacenter.
Use Cases
- Call center authentication: automatically verify customer identity through their voice during inbound calls, reducing handle time and eliminating the need for knowledge-based authentication questions.
- IVR fraud prevention: detect deepfaked or synthetic voices attempting to bypass automated phone systems before they reach a live agent or access sensitive account data.
- Enterprise application login: add passive or active voice biometric authentication to internal enterprise apps and portals as a secure, frictionless second factor.
- Mobile app identity verification: integrate voice biometrics into iOS or Android applications to authenticate users during account creation, login, or high-value transactions.
- IoT and smart device access control: use speaker verification to control access to IoT devices or voice-activated systems in industrial, healthcare, or consumer environments.
Pros
- Deep Domain Expertise: Over 15 years of exclusive focus on voice biometrics with 200+ global deployments across IVR, call centers, mobile apps, enterprise apps, and IoT — delivering proven real-world success.
- Fast and Accurate Authentication: Verification in as little as 2 seconds of audio with high accuracy across noise, channel types, and 40+ languages makes it practical for high-volume, real-time environments.
- Comprehensive Managed Platform: Clients get far more than an API — full platform orchestration, GUI administration, audit trails, reporting, and enterprise-grade SLA are all included out of the box.
- Integrated Deepfake Detection: Built-in synthetic speech detection is seamlessly integrated into the same platform, protecting against modern voice fraud without requiring a separate vendor or integration effort.
Cons
- No Self-Serve Onboarding: Getting started requires direct contact with the VBG team — there is no self-service signup or instant access, which may slow evaluation for smaller teams or developers.
- Enterprise-Focused Pricing: The platform is designed and priced for enterprise deployments, making it likely cost-prohibitive for startups, small businesses, or individual developers exploring voice biometrics.
- Narrow Product Focus: VBG is exclusively focused on voice biometrics and deepfake detection — organizations needing broader identity or multi-modal biometric capabilities will need to integrate additional solutions.
Frequently Asked Questions
What is voice biometrics and how does VBG use it?
Voice biometrics uses unique characteristics of a person's voice to authenticate their identity. VBG employs AI and deep neural network models to enroll, verify, identify, and classify speakers from audio files or live streams in over 40 languages.
How long does enrollment and verification take?
Enrollment requires as little as 15 seconds of audio, and verification can be completed in just 2 seconds, making it fast enough for real-time use cases like IVR and call center authentication.
Does VBG detect AI-generated or deepfaked voices?
Yes. VBG has a fully integrated deepfake (synthetic speech) detection engine that automatically evaluates every audio sample. It is architectured for automatic updates and supports variable alerting and suspension rules.
Is there a trial available before purchasing?
Yes. VBG offers a free 60-day trial so organizations can validate the technology and its performance before committing to a full deployment.
What industries and use cases does VBG support?
VBG has successfully deployed voice biometrics across IVR systems, call centers, enterprise applications, mobile apps, and IoT devices — serving industries that require secure, scalable speaker authentication such as financial services, healthcare, and telecommunications.
