About
Wellthy is a human-led, tech-powered care support platform built for employers, health plans, and the families they serve. At its core, Wellthy provides Care Concierge services — pairing employees with a dedicated care partner drawn from a team of 200+ professionals with backgrounds in social work, patient advocacy, nursing, doula services, behavioral health, and more. These experts handle the logistical and navigational complexity of care so families don't have to. Wellthy also offers Backup Care solutions, giving working families reliable coverage during unexpected caregiving gaps. The platform covers the full spectrum of care moments: family planning, parenting and childcare, aging and eldercare, personal health, complex medical needs, veterans support, cancer and dementia care, end-of-life planning, and caregiving from afar. The Wellthy care dashboard gives members a central hub to manage tasks, securely store important information, and communicate with their care team, keeping everyone in the care circle informed. A moderated peer community allows caregivers to connect, share experiences, and learn from one another. Employers see measurable ROI: Wellthy reports a 3.6x return on investment, with employees missing fewer meetings and work days, and a third of users saying they avoided a leave of absence or resignation because of Wellthy's support. It is trusted by many of the world's leading companies and organizations as a meaningful employee benefit.
Key Features
- Personalized Care Concierge: Employees are matched with a dedicated care partner from a team of 200+ professionals — including social workers, nurses, patient advocates, and doulas — who handle care tasks end to end.
- Backup Care Solutions: Flexible and reliable backup care coverage helps working families manage unexpected gaps in childcare or eldercare without missing work.
- Care Dashboard: A digital hub where members can manage care tasks, securely store important documents, and message the Wellthy care team, keeping the entire care circle aligned.
- Full Life-Cycle Care Coverage: Wellthy supports care across every life stage — family planning, parenting, aging, personal health, cancer, end-of-life, veterans support, and caregiving from afar.
- Peer Community: Expert-moderated forums allow family caregivers to connect, exchange knowledge, and find emotional support from others in similar situations.
Use Cases
- An HR team adds Wellthy as an employee benefit to reduce caregiver-related absenteeism and improve workforce retention.
- An employee caring for an aging parent uses Wellthy's care concierge to research assisted living options, coordinate doctor appointments, and handle insurance paperwork.
- A new parent uses Wellthy to find and vet childcare providers and access backup care when their regular sitter is unavailable.
- A health plan integrates Wellthy to help members navigate complex care needs such as cancer treatment coordination or post-hospitalization support.
- A remote employee caring for a loved one in another city uses Wellthy's care-from-afar support to coordinate local services and stay informed about their family member's wellbeing.
Pros
- Comprehensive Care Expertise: Access to 200+ specialists across every domain of care means families get expert, task-oriented help rather than just information or referrals.
- Proven Employer ROI: Wellthy delivers a reported 3.6x ROI, reducing absenteeism, preventing leaves of absence, and improving employee mental health and retention.
- Human + Tech Approach: Combines the warmth and judgment of real care professionals with a modern digital platform, providing a seamless and trustworthy experience.
Cons
- Employer-Dependent Access: Wellthy is primarily available as an employer or health plan benefit, meaning individual access without an organizational sponsor may be limited or costly.
- Not a Direct Healthcare Provider: Wellthy helps navigate and coordinate care but does not deliver clinical care directly, so users still depend on external providers for medical treatment.
Frequently Asked Questions
Who is Wellthy designed for?
Wellthy is designed for employees who are balancing work with caregiving responsibilities — whether for children, aging parents, a spouse, or themselves — as well as the employers and health plans that want to support them.
How does Wellthy's Care Concierge work?
When you join Wellthy, you're matched with a dedicated care partner who learns about your situation and then takes on the research, coordination, and task management needed to get care done — from finding specialists to navigating insurance to arranging home care.
What types of care does Wellthy cover?
Wellthy covers a wide range including family planning, parenting and childcare, aging and eldercare, personal health management, complex medical needs, veterans support, cancer and dementia care, end-of-life planning, and caregiving for loved ones at a distance.
What is Backup Care through Wellthy?
Backup Care provides working employees with flexible, reliable care coverage when regular childcare or eldercare arrangements fall through, helping them stay productive at work without sacrificing family responsibilities.
What ROI can employers expect from Wellthy?
Employers typically see a 3.6x return on investment. Wellthy reports that 66% of employees miss fewer shifts and meetings, 33% avoid a leave of absence or resignation, and 91% say their mental health and well-being improved.
