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About
Whereby is a secure and customizable video calling platform built in Europe and trusted by leading companies across healthcare, education, and tech. It requires no app downloads — participants join directly from their browser, reducing friction and increasing engagement. Whereby offers two core products: Whereby Meetings, designed for individuals and teams needing instant or scheduled video calls with permanent room links; and Whereby Embedded, a powerful API and SDK toolkit that lets product builders programmatically create rooms, customize the UI, and integrate live video into their own platforms. Key features include screen sharing, in-call chat, file sharing, AI-powered transcriptions, a virtual whiteboard, and advanced custom branding options. The platform is built with privacy and compliance at its core — it is GDPR and HIPAA compliant and ISO 27001 certified, making it a trusted choice for sensitive industries like telehealth and mental health services. Whereby's infrastructure is scalable and optimized for high-quality video even in low-bandwidth environments and on mobile devices. With dedicated developer documentation and a customer success team included at no extra cost, Whereby serves startups, enterprises, healthcare providers, educators, and SaaS builders looking for a robust, embeddable video solution.
Key Features
- No-Download Browser Video Calls: Participants join meetings directly from their browser with no app installs required, reducing barriers and improving attendance rates.
- Embeddable Video API & SDK: Whereby Embedded lets developers integrate video calls into their own products via a robust API with programmatic room creation, custom UI, and advanced configuration options.
- AI-Powered Transcriptions: Automatic meeting transcriptions powered by AI help teams capture key information and maintain records without manual note-taking.
- HIPAA & GDPR Compliance: Built in Europe with privacy-first architecture, Whereby is HIPAA compliant, GDPR compliant, and ISO 27001 certified — suitable for regulated industries like telehealth.
- Custom Branding & Whiteboarding: Tailor the meeting interface with custom branding, and collaborate visually using the built-in virtual whiteboard alongside screen sharing, file sharing, and chat.
Use Cases
- Healthcare providers conducting HIPAA-compliant telehealth consultations with patients remotely.
- SaaS product teams embedding live video functionality directly into their application using the Whereby Embedded API and SDK.
- Educators and coaches hosting virtual classroom sessions or one-on-one coaching calls with students.
- Remote and hybrid teams running daily standups, sprint reviews, and collaborative work sessions.
- Mental health platforms integrating secure, private video therapy sessions for therapists and their clients.
Pros
- Frictionless Join Experience: No downloads or account creation needed for guests, resulting in higher meeting attendance and less technical friction.
- Compliance-Ready for Sensitive Industries: Full HIPAA, GDPR, and ISO 27001 compliance makes Whereby suitable for healthcare, therapy, and other regulated sectors.
- Flexible Deployment Options: Works as a standalone meeting tool for teams or as an embeddable SDK for SaaS products, covering a wide range of use cases from one platform.
- Reliable Low-Bandwidth Performance: Scalable infrastructure maintains high call quality even in poor network conditions and on mobile devices.
Cons
- Limited Free Tier: The free plan has restrictions on participant numbers and advanced features, requiring a paid plan to unlock the full feature set.
- Primarily Web-Based: Whereby is browser-first and does not offer a full-featured native desktop application, which may be a limitation for users who prefer standalone apps.
- Embedded Pricing Can Scale Up: For high-volume use of the Embedded API, costs can increase significantly, making it important to evaluate pricing carefully before scaling.
Frequently Asked Questions
Can I try Whereby for free?
Yes, Whereby offers a free plan that lets you get started with basic video calling features. Paid plans unlock additional features, higher participant limits, and advanced customization.
What is the difference between Whereby Meetings and Whereby Embedded?
Whereby Meetings is a ready-to-use video conferencing product for individuals and teams. Whereby Embedded is an API and SDK solution for product builders who want to integrate video calls into their own applications.
Is Whereby HIPAA compliant?
Yes, Whereby is HIPAA compliant, making it suitable for telehealth and other healthcare applications where patient data privacy is critical.
Do participants need to download anything to join a Whereby call?
No. Whereby uses WebRTC technology, so participants can join from any modern web browser with no downloads or account creation required.
What industries does Whereby support?
Whereby supports a wide range of industries including telehealth, eLearning, mental health services, SaaS platforms, customer support, and general business collaboration.
