About
Workforce.com is an all-in-one workforce management solution purpose-built for hourly and shift-based workforces. The platform unifies scheduling, HR, and payroll functionality so businesses can manage their entire employee lifecycle from a single system — eliminating the need for disconnected tools and manual processes. At its core, Workforce.com offers intelligent employee scheduling with AI-powered labor forecasting that factors in sales data, foot traffic, and historical trends to recommend optimal staffing levels. Managers can build schedules, track task completion by shift, and communicate with staff through built-in announcements and messaging tools. On the HR side, the platform covers paperless onboarding, a full HRIS for storing workforce data, applicant tracking for posting jobs and managing candidates, and performance management tools to support retention and productivity reporting. Payroll features include automated timesheet approval, wage and hour automation that handles complex pay rate calculations, and benefits enrollment. Workforce.com also prioritizes legal compliance, offering dedicated compliance hubs for jurisdictions like California and Florida, fair workweek scheduling tools, predictable pay features, and attendance point tracking. The platform serves businesses across hospitality (restaurants, hotels, casinos), retail (grocery, apparel, automotive), and care sectors (hospitals, clinics, childcare). It integrates with leading POS, payroll, and HR platforms and provides tailored views for CEOs, CFOs, HR teams, payroll managers, and general managers. Pricing is customized based on company size and product selection.
Key Features
- AI-Powered Labor Forecasting: Uses sales data, foot traffic, and historical trends to automatically recommend optimal staffing levels, reducing over- and under-scheduling.
- Employee Scheduling: Build and manage shift schedules with tools for task assignment, real-time communications, and labor cost visibility across every shift.
- Time & Attendance: Capture hours worked, breaks, and time-off requests on digital timesheets, with automated wage and hour calculations to speed up payroll processing.
- HR & Onboarding: Paperless onboarding, a centralized HRIS, applicant tracking, and performance management tools to support the full hourly employee lifecycle.
- Compliance & Payroll Automation: Automate pay rate calculations, manage fair workweek requirements, and access jurisdiction-specific compliance hubs for states like California and Florida.
Use Cases
- Restaurant chains building and optimizing weekly shift schedules across multiple locations while controlling labor costs.
- Hospitals and healthcare clinics tracking nurse and staff hours, managing compliance with labor laws, and automating payroll.
- Retail businesses using AI labor forecasting to align staffing with foot traffic and sales volume during peak seasons.
- HR teams streamlining new hire onboarding with paperless workflows and direct integration into scheduling from day one.
- Multi-location businesses automating complex wage and hour calculations to reduce payroll errors and processing time.
Pros
- Truly All-in-One Platform: Combines scheduling, HR, payroll, and compliance in a single system, eliminating the need to manage multiple disconnected tools.
- AI-Driven Staffing Optimization: Labor forecasting powered by real business data helps managers right-size staffing levels and reduce unnecessary labor costs.
- Industry-Specific Solutions: Tailored workflows and features for hospitality, retail, and care sectors mean less configuration and faster time-to-value.
- Built-In Legal Compliance: Dedicated compliance hubs and automated fair workweek tools reduce the risk of wage and hour violations.
Cons
- No Transparent Pricing: Pricing is only available by contacting sales, making it difficult to evaluate costs upfront without going through a sales process.
- Primarily Suited for Mid-to-Large Teams: The platform's depth and complexity may be more than very small businesses (under 20 employees) need or can efficiently adopt.
- Implementation Effort Required: Getting the most from the platform requires dedicated implementation and manager training, which can slow initial rollout.
Frequently Asked Questions
What is Workforce.com?
Workforce.com is an all-in-one workforce management platform that combines employee scheduling, time and attendance tracking, HR, and payroll tools into a single system designed for shift-based and hourly workforces.
Who is Workforce.com best suited for?
It is designed for businesses in hospitality (restaurants, hotels, casinos), retail (grocery, apparel, automotive), and care sectors (hospitals, clinics, childcare) that rely heavily on hourly and shift-based employees.
Does Workforce.com use AI?
Yes. The platform includes AI-powered labor forecasting that analyzes sales data, foot traffic, and historical workforce patterns to recommend optimal staffing levels for each shift.
How is Workforce.com priced?
Workforce.com uses custom pricing based on your company size and the specific products (Scheduling, HR, Payroll) you select. You need to contact their sales team to receive a quote.
Does Workforce.com support legal compliance?
Yes. The platform includes compliance tools for fair workweek scheduling, predictable pay, attendance point tracking, and jurisdiction-specific hubs for states like California and Florida.
