About
XILO is an end-to-end Workflow Automation Platform purpose-built for insurance agencies looking to grow without growing overhead. At its core, XILO replaces manual data entry with smart digital intake forms that automatically push data into an agency's existing tech stack—Raters, AMS platforms, CRM tools, and Acord forms—simultaneously, eliminating duplicate work and human error. On the marketing side, XILO provides conversion-optimized customer quoting experiences designed to compete with direct carriers like Geico and Progressive, turning more website visitors into qualified leads. Its sales tools let agents deliver quotes faster with customizable intake forms that auto-pull third-party data on autos and properties. For referral partners, XILO offers white-labeled lead capture forms that can be embedded directly on partner websites, along with source-level lead tracking. Its Sales Automation module sends personalized text and email touchpoints to prospects who abandon forms, go unresponsive, or are ready to bind—keeping agents focused on high-value conversations. Clients receive a self-service portal where they can track quote status, review options, answer underwriting questions, and upload documents. The Analytics dashboard gives managers real-time visibility into rep performance, source ROI, and drop-off points across the funnel. XILO also includes an emerging XAI (AI) layer to further streamline agency operations. Ideal for independent insurance agencies of all sizes.
Key Features
- Digital Intake Forms: Fully customizable intake forms that auto-populate Raters, AMS, CRM, and Acord Forms simultaneously, eliminating duplicate data entry and pulling third-party data on autos and properties.
- Sales Automation & Follow-Up: Automated text and email touchpoints triggered by form abandonment, unresponsiveness, or bind-readiness keep prospects engaged without manual agent effort.
- Client Quote Portal: A branded self-service portal where clients can track their quote status, compare options, answer underwriting questions, and upload supporting documents.
- Referral Partner Portals: White-labeled lead capture forms embeddable on partner websites, with per-source lead tracking so agencies can measure partner ROI accurately.
- Real-Time Analytics: Dashboard providing visibility into form conversion rates, agent performance, source ROI, and funnel drop-off points to drive continuous improvement.
Use Cases
- An independent insurance agency replaces paper and email intake with XILO's digital forms, automatically pushing client data into their AMS and Rater simultaneously to cut quote preparation time in half.
- A P&C agency embeds white-labeled XILO lead capture forms on a mortgage broker partner's website, automatically tracking every referral lead and returning quotes faster to win more partner business.
- An agency uses XILO's sales automation to send triggered SMS and email follow-ups to prospects who abandoned a quoting form, recovering lost leads without any manual agent intervention.
- Agency managers use XILO's real-time analytics dashboard to identify which marketing channels produce the highest-converting leads and which agents have the highest drop-off rates in their pipelines.
- A mid-size insurance agency deploys XILO's client portal so policyholders can review their quotes, answer underwriting questions, and upload documents online—reducing back-and-forth calls and accelerating policy binding.
Pros
- End-to-End Integration: Connects seamlessly with the full insurance tech stack—Raters, AMS, CRM, and Acord Forms—pushing data everywhere at once and saving significant time per quote.
- Faster Quote Turnaround: Auto-pulling third-party data on vehicles and properties within intake applications dramatically reduces the time from application to delivered quote.
- Modern Client Experience: The consumer-grade quoting and portal experience helps agencies retain clients who might otherwise shop competing direct carriers.
- Built-In Sales Automation: Automated touchpoints ensure no lead falls through the cracks, allowing agents to focus on high-value conversations instead of manual follow-up.
Cons
- Insurance-Specific Niche: XILO is built exclusively for insurance agencies, making it unsuitable for businesses outside the insurance vertical.
- Paid-Only Access: No publicly available free tier or trial is advertised, which may be a barrier for smaller agencies evaluating the platform before committing.
- Integration Dependency: Maximum value requires connecting to existing Raters, AMS, and CRM systems; agencies with legacy or non-supported platforms may face limitations.
Frequently Asked Questions
What is XILO and who is it for?
XILO is a workflow automation platform designed specifically for independent insurance agencies. It helps agencies eliminate manual data entry, modernize their quoting experience, and automate client communication to close more policies efficiently.
Which systems does XILO integrate with?
XILO integrates with insurance Raters, Agency Management Systems (AMS), CRM platforms, and Acord Forms, pushing intake data to all connected systems simultaneously.
How does XILO help with referral partners?
XILO lets you create white-labeled lead capture forms that referral partners can embed on their websites. The forms auto-pull third-party data to speed up quoting, and all leads are tracked back to their originating source.
Does XILO offer sales automation?
Yes. XILO can automatically send personalized texts and emails to prospects who abandon a form, become unresponsive, or are ready to bind a policy—reducing the manual follow-up burden on agents.
What analytics does XILO provide?
XILO's analytics dashboard visualizes marketing form performance, individual sales rep productivity, source-level ROI, and funnel drop-off rates in real time, helping managers make data-driven decisions.
